1,598 Reviews of Jim Hudson Ford - Service Center
I was recommended to the Jim Hudson Automotive Group from numerous friend’s, family, and neighbor’s when searching for a new car. Had continuous bad experiences, years back, after purchasing a vehicle from a numerous friend’s, family, and neighbor’s when searching for a new car. Had continuous bad experiences, years back, after purchasing a vehicle from a different [local] dealership and did not want a repeat. Jim Hudson Ford in Lexington has been an answer to my prayers; from time of purchase (with Tony Mestey) onto routine maintenance (thru Chris Weaver). Thank You! More
Was able to drop off my escape fast and easy, service tech was friendly and was able to give me a good time frame and fixed my car sooner than I had expected. tech was friendly and was able to give me a good time frame and fixed my car sooner than I had expected. More
The employees are always professional. I always receive good service and have a positive experience. The only complaint I would have is that the washer fluid reservoir was not filled after I always receive good service and have a positive experience. The only complaint I would have is that the washer fluid reservoir was not filled after having the nozzle replaced. More
Appreciate Jackson Nettle's help on my trade in and new vehicle purchase. His service was efficient and very helpful. I did not have my vehicle serviced at the dealer as I traded it for a new car. vehicle purchase. His service was efficient and very helpful. I did not have my vehicle serviced at the dealer as I traded it for a new car. More
Excellent customer support and excellent service on my vehicle and make sure vehicle is right. vehicle and make sure vehicle is right. More
The service department at Jim Hudson always takes great care of my vehicle. The shuttle service is very important to me as I work from home and it allows me to drop the car off and get back to what I need care of my vehicle. The shuttle service is very important to me as I work from home and it allows me to drop the car off and get back to what I need to be doing, knowing that they will reach out and send a shuttle to bring me back when work is completed. I'm very pleased with the service and always take my car to Jim Hudson for every need. More
I experienced great customer service as soon as I entered the building. I would recoommend the building. I would recoommend More
I’ve bought every car from Jim Hudson, really a good dealership . Hope to buy another one soon dealership . Hope to buy another one soon More
Super easy to get in and out for our service and recall. Service team was hospitable. Service team was hospitable. More