Back

Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

Sort by
October 04, 2023

Fast, courteous and went over my paperwork on what to expect on my next visit More

by MLUCAS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
Oct 06, 2023 -

Jim Hudson Ford responded

We're absolutely thrilled to hear about your outstanding experience at our dealership! We genuinely appreciate you taking the time to share it with us.

October 03, 2023

Service was great, the length of service was very long 3+ weeks. But that was communicated up front I will be taking my vehicle back for future service. More

by tyler.dees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Jim Hudson Ford responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

October 02, 2023

They worked my car in for the day to do iol change and it was ready by mid day. Very pleased. More

by dadbopittracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jim Hudson Ford responded

We want to convey our heartfelt thanks for sharing your experience.

October 02, 2023

Terrell was absolutely fantastic from the beginning of the buying experience to meeting me for delivery. I can not say how impressed I was with his attention to detail and professionalism. More

by tjdolnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jim Hudson Ford responded

We're absolutely delighted by your excellent review! Hearing about your experience with Terrell and our team brings us immense joy. If there's anything you ever need, please don't hesitate to reach out.

October 02, 2023

Totally painless experience. Would have been a 5 but the brakes still squealed going backwards. Too late to recover. Lady tried to turn left in front of me yesterday... Car is More

by ROPMALF
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Chris weaver goes above and beyond for his customers! Thank you for all that you did for this repair and extended warranty. More

by DJORDAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Jim Hudson Ford responded

We extend our gratitude for sharing your high-quality experience with Chris. Your business is valued, and we look forward to serving you again soon.

October 01, 2023

The service was really good. I appreciate the staff for going above and beyond to make sure I got service. More

by dmcclary53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pitrobono
Oct 02, 2023 -

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

October 01, 2023

Our service was great. Everyone was professional and helpful. We were really impressed with the service manager, Paul Vaughn. He informed us of the work needed and kept us More

by DVUICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Vaughn
Oct 02, 2023 -

Jim Hudson Ford responded

We're absolutely thrilled to hear about your outstanding experience at our dealership! We genuinely appreciate you taking the time to share it with us.

September 30, 2023

I worked with Chris when I brought my truck in to be serviced, very helpful especially since I’m new to the area. I will for sure be coming back! More

by Ericka Vrooman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Jim Hudson Ford responded

We extend our gratitude for sharing your high-quality experience with Chris . Your business is valued, and we look forward to serving you again soon.

September 30, 2023

The dealership took one month to service my car. I do understand that the part was backordered, but I never once received a call to alert me to the status. My app showed that the part came in, then More

by DEBRA.ORTIZ400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Jim Hudson Ford responded

We're truly sorry to hear about your experience with our dealership's service department. This is not the level of service we aim to provide our customers, and we apologize for any inconvenience you've faced. To address this issue and investigate this issue further, please contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

...
62
...