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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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September 10, 2023

Since this was my first. The staff made me feel comfortable and answered all my questions More

by paulgramlingjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

September 10, 2023

Great service! Wait time was minimal. Everyone was super nice and courteous. Would definitely recommend to friends and family. More

by delesandro.sis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Childers
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Sep 12, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

September 10, 2023

I was very satisfied with the service provided, and I will definitely recommend this dealership to others. More

by BMTRAPP18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

September 09, 2023

My car was handled with care. Everyone was professional and helpful. I am very satisfied with my experience. More

by crystallaymon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gorgenson
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Sep 12, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

September 09, 2023

Had the truck we needed and made it easy to purchase for us. Thank you More

by brian@charlestontailgate.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Jim Hudson Ford responded

It's truly wonderful to hear that your time at our dealership was exceptional!

September 09, 2023

My original battery outlasted my ac and transmission… how is this possible??? 2018 f150 Please explain! This will be my last ford… More

by eslester34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not necessary
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Sep 12, 2023 -

Jim Hudson Ford responded

We're truly sorry for the disappointing experience you had at our dealership. We always strive to give great customer service. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com to discuss this further.

September 08, 2023

Great customer service. The service tech was friendly and knowledgeable. Had me on the way in a very timely manner. More

by FRAZIER.ALICIA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
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Sep 08, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

September 08, 2023

Very helpful and always courteous service. Provided a loaner, which we needed so much as we only have one vehicle. Jake and Thomas rock! :) More

by ssadka2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Womsley and Thomas (service)
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Sep 12, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

September 08, 2023

The service was excellent. Very courteous and takes the time to kindly describe the work that needs to be done. More

by JANINE.ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 12, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

September 08, 2023

Matt takes excellent care of my car! I appreciate his quick and knowledgeable response. Thanks! More

by boyceannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 12, 2023 -

Jim Hudson Ford responded

Thanks for sharing your quality experience with Matt. We appreciate your business and hope to see you again soon!

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