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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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August 09, 2023

Wait time was good and the service tech was helpful and went over bill and explainedp future service needed More

by DENNY.LANE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jim Hudson Ford responded

Thanks for the review! We appreciate it and hope to do business with you again in the future.

August 09, 2023

The best very nice people I recommend to everyone. They are very effective. The best More

by HESPINAL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 07, 2023

This is the nicest service center I have ever been too. The people were great More

by DOUGFLEMING605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mestey
Aug 09, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 07, 2023

Everyone that I interacted with was professional, courteous, and knowledgeable. My service rep kept me informed of the needed repairs as well as the corresponding costs. All repairs were completed More

by SASBF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 07, 2023

Great experience with both Matt and Paul. Had my sons truck serviced and returned when promised. More

by JACKSONNETTLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgenson Paul Vahn
Aug 09, 2023 -

Jim Hudson Ford responded

We are delighted to hear that you had a fantastic experience at our dealership! We sincerely appreciate you taking the time to share your valuable feedback with us.

August 07, 2023

Great experience! Janie was very helpful in getting my appointment set up. Adam was extremely nice and knowledgeable in his work. I appreciate that the whole process More

by JOY9FRE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie and Adam
Aug 09, 2023 -

Jim Hudson Ford responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 06, 2023

Customer satisfaction, service oriented, focused on waiting customers, professional, friendly and quality on delivering results. More

by tszb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Ford responded

Thanks for the great review. Please let us know if you need anything else in the future!

August 06, 2023

Very courteous and personable to me , listen to my issues and address the problem with my vehicle. Update the repair needs and fix it in a timely manner More

by blacksheep1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Ford responded

Thanks for the great review. Please let us know if you need anything else in the future!

August 06, 2023

Very courteous and responsive to all of my needs. They went the extra mile to put me in my truck! More

by TCARPINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samual poole, Jeff Slavin, Mike in sales
Aug 09, 2023 -

Jim Hudson Ford responded

Thanks for the great review. Please let us know if you need anything!

August 05, 2023

Shane did a great job and the whole service team was helpful. Thanks again for your help with my vehicle. More

by ROTARY7S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Sharp, Robert Franklin
Aug 09, 2023 -

Jim Hudson Ford responded

Thanks for the great review. Please let us know if you need anything else in the future!

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