Jim Hudson Lexus

Excellent service dept. The service department was outstanding.....and I didn't purchase my vehicle from this dealership! That didn't matter to them. But my next Lexus will The service department was outstanding.....and I didn't purchase my vehicle from this dealership! That didn't matter to them. But my next Lexus will be purchased here!! More

10,000 mile maintenance My service was excellent. Melvin was friendly and handled all my concerns/questions. Everyone was courtesy and polite that I encountered. I would high My service was excellent. Melvin was friendly and handled all my concerns/questions. Everyone was courtesy and polite that I encountered. I would highly recommend Jim Hudson Lexus Sales and Service. More

Excellence at it’s best! Everyone was wonderful. It was an easy transition. They made everything seamless. It was worth the drive from Charleston. I love my new and my Scottie Everyone was wonderful. It was an easy transition. They made everything seamless. It was worth the drive from Charleston. I love my new and my Scotties do too. More

Service department Secured an oil change and new front breaks. Always great service! Melvin is the best! I have been a raving fan of the dealership since 2005! Secured an oil change and new front breaks. Always great service! Melvin is the best! I have been a raving fan of the dealership since 2005! More

Friendly and efficient My trips to the service are frequent, not. Ecause kf problems, but that I drive soooo many miles. The service team keeps me running safely. My trips to the service are frequent, not. Ecause kf problems, but that I drive soooo many miles. The service team keeps me running safely. More

Satisfied Lexus customer. Arrived at dealership to have service completed on my 2018 GS350 at 0930am. Waited on immediately and escorted to customer lounge, which is beautiful. Arrived at dealership to have service completed on my 2018 GS350 at 0930am. Waited on immediately and escorted to customer lounge, which is beautiful. Service was completed and vehicle was cleaned inside and out by 1040am. Service advisor escorted me to vehicle, explained what was completed and when next service would be due. Outstanding service, definitely would recommend this dealership. More

Service Excellent initial visit with this dealer. Very accommodating to needs and future needs. Would return for service in the future. Highly recommend to Excellent initial visit with this dealer. Very accommodating to needs and future needs. Would return for service in the future. Highly recommend to others for service More

Love my Lexus and the whole experience! Mpumelele (“Laylo”) Bellamy sold me my first Lexus a little over a month ago. Because of him, his kind (and not pushy) demeanor and true professionali Mpumelele (“Laylo”) Bellamy sold me my first Lexus a little over a month ago. Because of him, his kind (and not pushy) demeanor and true professionalism, along with his overall personable nature, I switched from a dealership I had been with for almost two decades. Mr. Bellamy spent abundant time with me as I discerned the right fit for me. He also spent ample time thoroughly explaining all of the features on my new vehicle. He made the experience seamless. I am all about the relationship with the employees at the dealership. I am so happy, not only with my car but also with knowing, should I have a car-related need, Mr. Bellamy will be accessible, willing and able to help me and point me in the right direction. So far, my vehicle has been wonderful. Prior to my own experience with Jim Hudson Lexus, I had only heard great things about this dealership. Mr. Bellamy confirmed the reason behind all of the accolades through my experience with him. Rave reviews for this dealership. With this type of treatment, I have discoversd the perfect car, the best salesperson and the most wonderful dealership. I get sentimental about cars so I was resistant to change. Now that I have made the transition to Jim Hudson Lexus, I have found a new level of comfort and happiness, and I am confident I made the right decision in transitioning. More

Maintenance appointment Excellent service, explanation and thoughtfulness. The technician carefully explained problem and required work to address it. Work was completed in Excellent service, explanation and thoughtfulness. The technician carefully explained problem and required work to address it. Work was completed in a timely manner as promised. More

Customer Service Melvin Alston is a great asset on your team and is a shining example of what customer service looks like. In the past, there have been gaps or challe Melvin Alston is a great asset on your team and is a shining example of what customer service looks like. In the past, there have been gaps or challenges experienced when I've worked with other folks in the service department. I have never had an issue when working with Melvin. He is clear and concise in his communication which leads to no surprises. Greatly appreciated. More