Jim Hudson Lexus

Client Focused! Great service received; met the service manager who followed up to provide the customer experience that exceeds your expectations! I have friends who Great service received; met the service manager who followed up to provide the customer experience that exceeds your expectations! I have friends who own other brands and shared experiences are by far not the same. Lexus rocks!!! More

Great Service Everything went well as usual what I thought would take hours was only 20 minutes now that's service customer service was great they go beyond to make Everything went well as usual what I thought would take hours was only 20 minutes now that's service customer service was great they go beyond to make you feel you matter More

Always superb... Another great experience at Jim Hudson! As always, I was offered a loaner for my use, but since I drive in from Chapin did not want to drive 4 hours Another great experience at Jim Hudson! As always, I was offered a loaner for my use, but since I drive in from Chapin did not want to drive 4 hours for a 3 hour job.....so, I declined. While there another issue was found, so getting the part and repairing it took another couple of hours. Since I was there so long, several other employees came up to me and made sure that I was OK and being taken care of....to which I explained I was. What caring! More

Glitches, Downloads and Road Construction I went to Jim Hudson for minor service: Install a new Navigation map database. The experience at the dealership was itself very good. Excellent wait I went to Jim Hudson for minor service: Install a new Navigation map database. The experience at the dealership was itself very good. Excellent waiting area, coffee, loaner computer, doughnuts, water, etc. The service unit manager assured me that the installation would only take abut one and one-half hours. I was delighted since the lady I talked setting up my appointment said expect two hours. Still enough time for lunch since I had timed my 40 mile trek from home to get me to Jim Hudson about noon. Off I went across the street for some Mexican food. Got a taco salad (Great) and a Modelo Negra. Remember to never allow a lime to be stuck in your beer, it kills the taste, necessary for Corona and Tecate, since with them you definitely WANT to kill the taste. Makes them kind of like Coors, a tasteless fluid purported to be beer. Anyway back to Jim Hudson to get my car. Two hours came and went. "Still downloading, be about 5 more minutes." Thirty more minutes, "Waiting to clean the car up." Three and one-half hours after arrival, I was on my way home. Since I had to come 40 miles and set up an appointment, Jim Hudson Service Schedulers ought to be aware of problems making the drive while there is major construction on I-77. a little warning would have helped. Final summary: Service time is a Goal not a Reality, more SCDOT awareness from the Schedulers, and faster Download speed. Hence Score: Four Stars, 80% More

Buying a new car I could not have had a better experience in buying a car. Jasmine Foreman was excellent in making sure we had a wonderful experience in buying a car. I could not have had a better experience in buying a car. Jasmine Foreman was excellent in making sure we had a wonderful experience in buying a car. Jasmine was very informative, knowledgeable and patient. Jasmine went way and above, even driving the car to my house to make sure it fit in our garage since the RX 350 is larger than my ES. Jasmine has a wonderful personality smiling, friendly. you feel as you have known her forever. More

I’ll be back! Great experience. They bend over backwards to make service easy for me. Always looking to improve my experience. They never give you a reason to go el Great experience. They bend over backwards to make service easy for me. Always looking to improve my experience. They never give you a reason to go elsewhere. More

Friendly experience. The personnel were nice and friendly... went out of their way to help in transaction of purchasing new vehicle. The beverage canteen was nice experien The personnel were nice and friendly... went out of their way to help in transaction of purchasing new vehicle. The beverage canteen was nice experience. More

Smooth ride through the dealership The whole process was very efficient and everyone at the dealership was warm from start to finish. Jade was especially instrumental getting the car fr The whole process was very efficient and everyone at the dealership was warm from start to finish. Jade was especially instrumental getting the car from the Augusta dealership and could not have been more polite and willing to answer all my questions. Chris was willing to negotiate to make the deal work both for our budget and for the dealership so that was much appreciated as we wouldn't have been able to buy the car otherwise. Thanks to everyone up there for the best car buying experience I've had. - Scott More

Michael Hamilton is the BOMB!!! This is the 6th Lexus that we have purchased from Jim Hudson Lexus. Michael Hamilton is absolutely fabulous! Even my 21 year old daughter, Lillie, say This is the 6th Lexus that we have purchased from Jim Hudson Lexus. Michael Hamilton is absolutely fabulous! Even my 21 year old daughter, Lillie, says that he's the BEST...& you know how hard it is tp impress her age group!! We would never go anywhere else. Jim Hudson is the epitome of CLASS. Loving my new Lexus SUV!!!! More

New Tires It was an easy and pleasant encounter to obtain new tires. I did not have to wait long. The appointment was scheduled the same day that I called. Ever It was an easy and pleasant encounter to obtain new tires. I did not have to wait long. The appointment was scheduled the same day that I called. Everyone was polite and helpful. More