Jim Hudson Lexus

Recall Fix Very professional and friendly. Super fast fix. Pleasant experience! And my "loaner" vehicle was awesome. Looking forward to doing business here in th Very professional and friendly. Super fast fix. Pleasant experience! And my "loaner" vehicle was awesome. Looking forward to doing business here in the future. Thanks so much!!! More

Effortless experience Took my Lexus in for a 5k service, service representative told me it would take an hour. It took exactly one hour and I left with a clean car in mint Took my Lexus in for a 5k service, service representative told me it would take an hour. It took exactly one hour and I left with a clean car in mint condition. The waiting area was both beautiful and comfortable and the dealership even had the roof rack cross bars I also needed in stock! Best buy I ever made and with such a service backing I foresee me being a Lexus driver for some time to come. More

Service was excellent! Today’s visit with Melvin Alston was awesome. He was courteous, knowledgeable and explained everything that was needed. I would recommend this employe Today’s visit with Melvin Alston was awesome. He was courteous, knowledgeable and explained everything that was needed. I would recommend this employee and the dealership to others. More

Easy to schedule - fast and great service We never have any problem scheduling for maintenance or any other problems. The service is fast and easy. The employees are wonderful, kind and easy We never have any problem scheduling for maintenance or any other problems. The service is fast and easy. The employees are wonderful, kind and easy to work with. There are no suggestions that I would make to improve the service. More

Excellent customer service Extremely satisfied with the service provided and the incentives for purchasing a new Lexus. Kimberly was very helpful in my decision making as to Extremely satisfied with the service provided and the incentives for purchasing a new Lexus. Kimberly was very helpful in my decision making as to what I wanted in a new car and Wes was great in helping me understand all the perks of the car. Sam was very helpful in my decision making on the extras I wanted in financing. More

Another Great Jim Hudson Experience I had another great experience with my recent car purchase from Ron Best at Jim Hudson. From the moment I ordered the car, Ron kept me updated regardi I had another great experience with my recent car purchase from Ron Best at Jim Hudson. From the moment I ordered the car, Ron kept me updated regarding the timing for delivery and any other concerns I had. He provided excellent customer service throughout the process and was a pleasure to work with! More

Maintenance checkup---20,000 miles The visit was professional in every way starting with the phone call to your maintenance service department to schedule the visit. When I arrived for The visit was professional in every way starting with the phone call to your maintenance service department to schedule the visit. When I arrived for the service, I was promptly met by Daniel Chupek who, in an efficient, friendly, courteous and knowledgeable manner, handled all the information needed for the visit. He also arranged to have someone help me to set up one of my cell phones on bluetooth. I had setup my wife's iphone but had not been able to setup my flip phone.The maintenance service was completed in a timely manner while I waited in your very comfortable waiting room. More

Wonderful dealership I started car searching back in November of 2017 trying out every dealership that had a car I was curious about. Anita took me out for a number of t I started car searching back in November of 2017 trying out every dealership that had a car I was curious about. Anita took me out for a number of test drives to give me a feel for the various RX models as well as the NX. She was always very professional. When I finally narrowed down my choice to the Lexus RX, I am so glad that we were able to work out a deal here at Jim Hudson. I am looking forward to the service that I will receive.. More

Satisfied Customer Excellent customer service and very accommodating. This was my first visit to Jim Hudson and I must say, they take extremely good care of their custom Excellent customer service and very accommodating. This was my first visit to Jim Hudson and I must say, they take extremely good care of their customers. More

Service vehicle While traveling to Massachusetts from Bluffton S.C. our engine light came on. I called the dealership and spoke to Kimberly. She was friendly, profe While traveling to Massachusetts from Bluffton S.C. our engine light came on. I called the dealership and spoke to Kimberly. She was friendly, professional and was an extremely good listener. I gave her all of my information and she assured me when we arrived we would be taken care of. We drove into the dealership and was greeted by your Service Consultant "Danny Chupek". Dan was also friendly, professional and also a very good listener. He took in our vehicle and introduced us to your waiting area. In two hours we were back on the road. My experience with your dealership was more than what I had expected. I was far above my expectations. That is of course due to the people you employ. Kudo's to the technician who worked on our vehicle. We have not experienced any engine light coming on for the rest of our trip. Kim, Danny and the technician were efficient, fast, and good. Good job to all!!!! More