Jim Hudson Lexus

Every thing was great It is Jim Hudson's service is the reason I do business with him. I have never had a bad experience. This is my 4th Lexus It is Jim Hudson's service is the reason I do business with him. I have never had a bad experience. This is my 4th Lexus More

Excellent Customer and Technician Service Jay was an excellent customer service representative. He informed me about the service requirement for my car and about the length of time it would Jay was an excellent customer service representative. He informed me about the service requirement for my car and about the length of time it would take to repair. He offered me a loaner since it would take 4 - 4 1/2 hours to repair. He called me the next morning to inform me that my car was ready. I was very pleased with his outstanding customer service. The technician showed me the problem with my car and explained what had to be done. More

Just easy Everything was comfortable, timely and easy. It goes without saying the work and people were superior. The appointment was easy to make, the loaner Everything was comfortable, timely and easy. It goes without saying the work and people were superior. The appointment was easy to make, the loaner vehicle was ready and waiting, the service people are friendly and completely knowledgeable. Perfect and EASY! More

Top notch car dealership Everyone provided excellent service during the both of my purchases. My salesman has treated me like his only customer for a year now. Couldn’t ask fo Everyone provided excellent service during the both of my purchases. My salesman has treated me like his only customer for a year now. Couldn’t ask for a better experience. More

Exceptional experience I am always confident that the customer service is matched with the technical service. Jay McDuffie is always operating from a position of integrity a I am always confident that the customer service is matched with the technical service. Jay McDuffie is always operating from a position of integrity and is respectful of my extremely busy schedule. I am always sensitive to exceptional, efficient and effective service and I consistently experience this type of service at Jim Hudson Lexus. Thank you. More

Stellar Service I have come to expect great service from Jim Hudson Lexus. Every visit is exceptional. Highly recommended dealer. The service department is extremely I have come to expect great service from Jim Hudson Lexus. Every visit is exceptional. Highly recommended dealer. The service department is extremely professional and knowledgeable. More

Excellent service Matt always goes above and beyond to ensure every experience is a great one. He is the best! On top of it every time. Thx Matt ! Matt always goes above and beyond to ensure every experience is a great one. He is the best! On top of it every time. Thx Matt ! More

I am so grateful. What a blessing you were to me! I was so pleased with my service. My car would not start as I was trying to leave for work at the hospital. Tony the service manager came through fo I was so pleased with my service. My car would not start as I was trying to leave for work at the hospital. Tony the service manager came through for me in such a big way. He brought me a new battery when the old battery refused to work anymore.. Not only did he install the new battery but he helped me by programming my garage door opener. You were such a blessing to me. Thank you. Joy More

Good deal Excellent customer service.. Jay is an excellent service advisor and gives an honest assessment of your vehicle needs. Technician did an awesome and q Excellent customer service.. Jay is an excellent service advisor and gives an honest assessment of your vehicle needs. Technician did an awesome and quick job to get my vehicle back to me. More

" Great Smile " with a "Warm Personality" on a raining day Upon my arrival at Jim Hudson on 4/9/18 at approximately 10:20 a.m., A smiling gentleman (Melvin) walked out in the rain and greeted me at my car! He Upon my arrival at Jim Hudson on 4/9/18 at approximately 10:20 a.m., A smiling gentleman (Melvin) walked out in the rain and greeted me at my car! He asked me if I would like a cup of coffee or water and welcomed me to the dealership! Melvin guided me into the dealership, opening the door and ask me to make myself comfortable and have a seat. Melvin explained in detail exactly what would be checked and repaired per my request from beginning to the end. This was the best customer service experience I have had in many moons. Thank you so much Melvin from making me fall in love with Lexus and making my experience so pleasant. I will be back to see you for my car maintenance in the future! I love the " Loaner Lexus" too! A Lover of Lexus for Life, Sincerely, Robin Bolton More