Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Hudson Lexus
Columbia, SC
3,853 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available.
At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,853 reviews
February 23, 2018
Great customer service As always the service advisors were cordial & courteous- would not take our Lexus anywhere else. They always make you comfortable while waiting for w As always the service advisors were cordial & courteous- would not take our Lexus anywhere else. They always make you comfortable while waiting for work to be done. More
by Lucille
Employees Worked With
Russ
February 23, 2018
Service Great personal service and expedited service time. The service coordinator kept me informed of the progress and alerted me to additional actions requi Great personal service and expedited service time. The service coordinator kept me informed of the progress and alerted me to additional actions required and at what cost More
by RBoone4
Employees Worked With
Sam Mercado
February 22, 2018
Excellent service all around Excellent service and great people to work with. Everyone is eager to help you out. They make having to have your car serviced easy and enjoyable. Excellent service and great people to work with. Everyone is eager to help you out. They make having to have your car serviced easy and enjoyable. More
by Mary
Employees Worked With
Danny
February 22, 2018
Great experience! Everyone worked with us to ensure we were given the best possible deal and experience we deserved. The dealership was very courteous and accommodating Everyone worked with us to ensure we were given the best possible deal and experience we deserved. The dealership was very courteous and accommodating. We will purchase from them again. More
by WHY
Employees Worked With
Mark Rossi
February 22, 2018
Execelent Service This is an A service dealership, customer service is a priority and they definitely deliver. I enjoy each visit as well as working with Melvin at the This is an A service dealership, customer service is a priority and they definitely deliver. I enjoy each visit as well as working with Melvin at the Columbia, SC service center. Thanks for not only being an exceptional service Manager Thanks for being a friend. More
by Vbolt
Employees Worked With
Melvin
February 21, 2018
Service First time having my wife's vehicle serviced at this location and I will have to say that I was extremely satisfied with my visit. Great team!! First time having my wife's vehicle serviced at this location and I will have to say that I was extremely satisfied with my visit. Great team!! More
by Joey Norton
Employees Worked With
Not sure
February 21, 2018
"Awesome" Mr. Melvin Austin, my service representative during my visit was courteous and professional. I had routine maintenance service on my ES350. Whil Mr. Melvin Austin, my service representative during my visit was courteous and professional. I had routine maintenance service on my ES350. While I waited it was a pleasure to use the computer room to get work completed. Time passed quickly and I was back in my clean vehicle within one and a half hour. Great service! More
by S M Greene
Employees Worked With
Service: Melvin Austin
February 20, 2018
Service Experience There was no wait time to get in, Shaun was very proficient and made the check in process easy. They facility waiting area was great, all the convien There was no wait time to get in, Shaun was very proficient and made the check in process easy. They facility waiting area was great, all the conviences to make my short wait. More
by Benjamin
Employees Worked With
Shaun
February 20, 2018
LC Service I was very pleased with my experience. I was created upon my arrival and the attendant was knowledgeable about a pending recall and answered my quest I was very pleased with my experience. I was created upon my arrival and the attendant was knowledgeable about a pending recall and answered my questions. More
by Sooner
Employees Worked With
Shaun Crocker, Thomas Younts
February 20, 2018
Great Experience. Superior customer relations. Immaculate dealership. Mr. Wickham was very professional, friendly and knowledgeable and went above and beyond to ensure Superior customer relations. Immaculate dealership. Mr. Wickham was very professional, friendly and knowledgeable and went above and beyond to ensure that I received everything I wanted. I was not pressured to make a purchase (although I did purchase a car). Fair and competitive pricing. Will refer others. More
by Cj
Employees Worked With
Mark Wickham, Sam McElveen
