Jim Hudson Lexus

Great sales and service Rusty was fantastic selling us this car and now is fantastic working in service. Everything was taken care of with honesty and questions were addresse Rusty was fantastic selling us this car and now is fantastic working in service. Everything was taken care of with honesty and questions were addressed in a thorough manner. Great experience More

Excellent Mark was very knowledgeable, let us test drive different models, new and used, not trying to push us for the most expensive choise and when we just we Mark was very knowledgeable, let us test drive different models, new and used, not trying to push us for the most expensive choise and when we just went home he was not trying to close the deal. Next day we went back and bought the perfect car for us. Nice experience! More

Excellent service I received stellar customer service with Jay as my service advisor. He was attentive to my issues and worked diligently to try and resolve the issue(s I received stellar customer service with Jay as my service advisor. He was attentive to my issues and worked diligently to try and resolve the issue(s). He was in constant contact with me regarding the status of my vehicle. More

Service and Insurance Claim Glad to Have Rusty as my Service Advisor. I will continue to take my car to him anytime I need help with Service or Repairs. Glad to Have Rusty as my Service Advisor. I will continue to take my car to him anytime I need help with Service or Repairs. More

Excellent assessment and feedback on services for my RX300 Outstanding support and professional and friendly customer services. Helpful in resolving problems. Best customer service provided on all visits. Wou Outstanding support and professional and friendly customer services. Helpful in resolving problems. Best customer service provided on all visits. Would not go any where else. More

Excellent Customer Services Rusty McDaniel is the Service Advisor who assisted me. I took my car in for 40K mile service, purchased new tires, and had the rear lighter checked o Rusty McDaniel is the Service Advisor who assisted me. I took my car in for 40K mile service, purchased new tires, and had the rear lighter checked out. The tires were out of stock Rusty set me up with a loaner, and was very proactive about keeping me informed on the status of my car. He offered me options between a couple of types of tires (about $80 difference in cost). He didn't push the more expensive tires. He informed me of his opinions and supported my decision. When I picked my car up, it was completely cleaned inside and out and there was a "Trade-Up" placard on the dash. I have never been so impressed with having a vehicle serviced. More

Pleasing and Stylish Experience Refreshing dealership without pressure. Purchasing from Wes and Sam was smooth and easy, as was the delivery experience. We brought the car in to un Refreshing dealership without pressure. Purchasing from Wes and Sam was smooth and easy, as was the delivery experience. We brought the car in to understand a few differences from our previous auto, and they were explained politely and to our total satisfaction. More

Exellent Service Jim Hudson Lexus has always provided excellent service - I purchased my ES350 in 2009 and I have continued to have it serviced at the dealership. All Jim Hudson Lexus has always provided excellent service - I purchased my ES350 in 2009 and I have continued to have it serviced at the dealership. All of the employees that I have dealt with over the years are very pleasant and professional and I have never had any issues with the work that has been performed on my car. More

Busy “ country lawyer “ Melvin and Matt do a great job accommodating my very busy schedule! Technicians are very thorough and comprehensive in their services. Support staff Melvin and Matt do a great job accommodating my very busy schedule! Technicians are very thorough and comprehensive in their services. Support staff is also pleasant . Thank you ! More

2015 Lexus RX 350 Purchase and follow up visit We were in the market to replace our 2006 Lexus RX 330 which we had purchased used in 2009 from our local Lexus dealer In Augusta, GA. We searched on We were in the market to replace our 2006 Lexus RX 330 which we had purchased used in 2009 from our local Lexus dealer In Augusta, GA. We searched online looking for another used RX (2015). The available vehicles that interested us were with the Columbia, SC Lexus dealer, about 1 1/2 hour drive away. The dealer drove the vehicle we had selected as our top choice to our house one evening and we then decided to purchase it. They left the vehicle and drove our old model back to Columbia as a trade-in. The next night they drove back to our home with the pile of paperwork to complete the deal. In the interim, there were many calls and text messages. A few days later on a return trip from Charolette, NC, we stopped by the dealer, who spent some time answering questions and working with a tech specialist to learn the details of the variety of electronic gadgets that make up today's cars. They also addressed a potential battery issue by installing a new one. Overall, the purchase and follow up process was very professional and personable. More