Jim Hudson Lexus

Above & Beyond This particular service employee went above and beyond expectations. After waiting for awhile before being approached when I arrived, he was able to ( This particular service employee went above and beyond expectations. After waiting for awhile before being approached when I arrived, he was able to (almost) make me forget the delay in customer service. More

Excellent Service I had a service appointment at 9:15. They took me in immediately and were very professional. The lounge was very comfortable while I waited. They w I had a service appointment at 9:15. They took me in immediately and were very professional. The lounge was very comfortable while I waited. They were doing my 25,000 mile check and an oil change and the time it took for all of this was very reasonable. I will be bringing it back again and again for maintenance. GREAT EXPERIENCE! More

Barry Frick is the reason I stay with Jim Hudson As always I am grateful to Barry Frick for the outstanding service he provides! He is the reason that I continue to stay with Jim Hudson. As always I am grateful to Barry Frick for the outstanding service he provides! He is the reason that I continue to stay with Jim Hudson. More

Excellent Service Rendered. Timely service and explanations for services performed. Was able to assist with programming seat, mirrors, and steering wheel. Also shared informa Timely service and explanations for services performed. Was able to assist with programming seat, mirrors, and steering wheel. Also shared information about a purchase of floormats. More

Quick Rusty MacDonald was awesome and accomodating. He made sure we had everything we needed. He checked on us and Marlin Gibson made sure I was aware Rusty MacDonald was awesome and accomodating. He made sure we had everything we needed. He checked on us and Marlin Gibson made sure I was aware of all the complimentary services that came with the purchase of our vehicle. JK technician 914 did an excellent job on our vehicle. More

Great service, great employees and great atmosphere. Excellent service and excellent amenities in the waiting area. All employees are professional and courteous. I don't understand why this review has to Excellent service and excellent amenities in the waiting area. All employees are professional and courteous. I don't understand why this review has to be at least 25 words long. More

Ususal excellent experienence Comfortable wait, very easy check in and stellar workmanship! Value time as much as the customer by making service decisions fast and effective. Com Comfortable wait, very easy check in and stellar workmanship! Value time as much as the customer by making service decisions fast and effective. Computer access, snacks and beverage very helpful. More

Great customer service As always the service at Jim Hudson Lexus is 2nd to none.......Mark Wickham, my sales consultant, always does a great job scheduling my service appoin As always the service at Jim Hudson Lexus is 2nd to none.......Mark Wickham, my sales consultant, always does a great job scheduling my service appointments, even if i have to reschedule. And Sam Mercado, my service advisor, does an excellent job making sure all my service needs are met. More

I received punctual and excellent service The service representative, Mr. Alston, greeted me upon my arrival for my 7:30 appointment. He explained the details of the service and estimated it w The service representative, Mr. Alston, greeted me upon my arrival for my 7:30 appointment. He explained the details of the service and estimated it would take 45 minutes. I went to the comfortable lounge, drank apple juice and read some scriptures. When the service was completed, approximately 45 minutes, Mr. Alston explained the findings, i.e., tread and brake wear. He was very professional, as usual, and lead me to my washed Lexus. More

Service As always, excellent customer service and a very inviting environment. Shaun was awesome. The other staff at the dealership were friendly. I always ha As always, excellent customer service and a very inviting environment. Shaun was awesome. The other staff at the dealership were friendly. I always have a positive experiences when visiting there. More