Jim Hudson Lexus

2015 Lexus RX 350 Purchase and follow up visit We were in the market to replace our 2006 Lexus RX 330 which we had purchased used in 2009 from our local Lexus dealer In Augusta, GA. We searched on We were in the market to replace our 2006 Lexus RX 330 which we had purchased used in 2009 from our local Lexus dealer In Augusta, GA. We searched online looking for another used RX (2015). The available vehicles that interested us were with the Columbia, SC Lexus dealer, about 1 1/2 hour drive away. The dealer drove the vehicle we had selected as our top choice to our house one evening and we then decided to purchase it. They left the vehicle and drove our old model back to Columbia as a trade-in. The next night they drove back to our home with the pile of paperwork to complete the deal. In the interim, there were many calls and text messages. A few days later on a return trip from Charolette, NC, we stopped by the dealer, who spent some time answering questions and working with a tech specialist to learn the details of the variety of electronic gadgets that make up today's cars. They also addressed a potential battery issue by installing a new one. Overall, the purchase and follow up process was very professional and personable. More

great service Great service .Time, customer service--everything TOP NOTCH!! Will always recommend for sales and service. Enjoy the waiting area to slow down while Great service .Time, customer service--everything TOP NOTCH!! Will always recommend for sales and service. Enjoy the waiting area to slow down while my vehicle is being serviced. More

Melvin spent plenty of time explaining problems with my car. Melvin is professional and very friendly, always asking about my family. Great on follow-up.’ Hostess in lounge was nice, friendly, and followin Melvin is professional and very friendly, always asking about my family. Great on follow-up.’ Hostess in lounge was nice, friendly, and following up on our need. More

Impressed The dealership has made some impressive changes that target a better customer experience. The service bay staff are friendly, quick to greet you, and The dealership has made some impressive changes that target a better customer experience. The service bay staff are friendly, quick to greet you, and attentive. More

Excellent service Service was excellent, as always - faster than expected, and the waiting area is attractive and comfortable. My service representative, Melvin Alston, Service was excellent, as always - faster than expected, and the waiting area is attractive and comfortable. My service representative, Melvin Alston, was very professional and friendly. More

Friendly and efficient service. My visit to Jim Hudson was as always a pleasant experience. Friendly and prompt service from the minute I drive thru the service doors. The rep detail My visit to Jim Hudson was as always a pleasant experience. Friendly and prompt service from the minute I drive thru the service doors. The rep detailed what was needed for that maintenance visit and I had a relaxing wait and was able to do some work in the business center while waiting. More

Professional service that went the extra mile Had my car in for service for a recall. I had not been to this dealership before and I was treated with great service and all the employees that I in Had my car in for service for a recall. I had not been to this dealership before and I was treated with great service and all the employees that I interacted with could not have been nicer! More

Excellent service The entire service experience was very professional and friendly. Each person I talked with made you feel like you were the only customer they had to The entire service experience was very professional and friendly. Each person I talked with made you feel like you were the only customer they had to take care of that day. I bought my first Lexus from Jim Hudson in 2004 and have been impressed with everyone I've dealt with since then. More

My Experience was excellent Jim Hudson Lexus has a very nice waiting area and I am very pleased with the way I was treated. I purchased my Lexus 11 years ago and they are the on Jim Hudson Lexus has a very nice waiting area and I am very pleased with the way I was treated. I purchased my Lexus 11 years ago and they are the only one that I will trust with my car. More

5k routine maintenance Auto cleaning seems to miss doing a good job in vaccuming trunk. Other than that little tid bit the place is great. One two three Auto cleaning seems to miss doing a good job in vaccuming trunk. Other than that little tid bit the place is great. One two three More