Jim Hudson Lexus

Excellent customer service. Best service ever! Got in and was immediately attended. Jay also talked to me about a tire issue, which they fixed during the same visit. No long wait Best service ever! Got in and was immediately attended. Jay also talked to me about a tire issue, which they fixed during the same visit. No long wait at all and I am very satisfied. More

The Best Needed service on the spur of the moment. Contacted Darryn Russ and it happened. In and out in a hurry on a Saturday morning. Good job Matt. Needed service on the spur of the moment. Contacted Darryn Russ and it happened. In and out in a hurry on a Saturday morning. Good job Matt. More

Purchased of a 2017 Lexus RX 350 My husband and I purchased a 2015 Lexus RX 350 from Jim Hudson Lexus in 2014 and were very pleased with the service received at that time. When we de My husband and I purchased a 2015 Lexus RX 350 from Jim Hudson Lexus in 2014 and were very pleased with the service received at that time. When we decided to update, we did not even consider going to any other dealership. From the time we entered Jim Hudson Lexus on November 20, 2017 until the time we left with our new 2017 Lexus RX 350, we received outstanding care and service from all those who helped in the process and completion of our purchase. Jamie Tumpson was our sales consultant. He helped in every aspect of the purchase from choosing the right car for us to completing the purchase. He was kind and considerate and made sure all of our needs were met. His service was beyond our expectations even for a dealership with such a fine reputation. We would highly recommend him and all those who helped us to anyone considering buying a Lexus. More

Great service The staff was very nice and helpful. The wait was short and the waiting area was excellent. I have two Lexus and I’m very happy with the service on bo The staff was very nice and helpful. The wait was short and the waiting area was excellent. I have two Lexus and I’m very happy with the service on both. More

new car purchase my first Lexus was a 1999 GS 400 with 105,000 miles. I was the second owner the car was like new I had no prior experience with Lexus or Jim Hudson. F my first Lexus was a 1999 GS 400 with 105,000 miles. I was the second owner the car was like new I had no prior experience with Lexus or Jim Hudson. From the first time I drove it was different I knew that my next cars would be the LS460, My GS400 was not purchased at Jim Husdon however, it made no differerce with the service department, they treated me like royalty. On Monday November 13, 2017 while waiting for an oil change, I was in the show room looking around and had a few questions. the young lady at the desk introduce me to Mark Wickham. I told Mark what I was looking for we talk briefly on that evening and again the next day. on thursday my mind was made up. Friday afternoon I went in to see Mark, took care of the paper work the car was in Augusta, on Saturday morning I took delivery of my brand new 2017 Lexus LS 460 . Without a doubt, this was the greastest car buying experience ever, thanks to all at Jim Hudson Lexus special thanks to Mark Wickham More

Customer Service Greatly appreciate the extra effort from Rusty to ensure that I received my tire as promised and servicing my vehicle. His professionalism and courte Greatly appreciate the extra effort from Rusty to ensure that I received my tire as promised and servicing my vehicle. His professionalism and courtesy is unmatched. Thank you! More

The Best Car Buying Experience Ever! My wife wanted to upgrade her 2007 Lexus LS460 L. We were looking for a 2013 Lexus LS460 L in pearl white but the interior could not be black and rela My wife wanted to upgrade her 2007 Lexus LS460 L. We were looking for a 2013 Lexus LS460 L in pearl white but the interior could not be black and relatively low mileage. Jim Hudson Lexus in Columbia, SC had the exact car. The dealership is beautiful and everyone is so friendly. Our sales associate was Darryn Russ and he was so great to work with. He is so knowledgeable about all the features on the LS460. He really made us feel like we were his most important customers of the day. Sam McElveen, one of the business managers, made the purchasing process so easy. No high pressure to buy anything extra. Even though this was a pre-owned vehicle we were treated like we had just purchased the newest and most expensive vehicle in the showroom. They even put the big red bow on it just like the Lexus commercials. More

oil change and flat tire Outstanding service and assistance. Everyone did a great job and got me out very quickly. The car was turned around very quickly and was cleaned and p Outstanding service and assistance. Everyone did a great job and got me out very quickly. The car was turned around very quickly and was cleaned and prepped well. More

excellent prompt and courteous service. I received excellent service on 100,000 mile checkup. Service advisor provided prompt and courteous service. The waiting area, as usual, was extremel I received excellent service on 100,000 mile checkup. Service advisor provided prompt and courteous service. The waiting area, as usual, was extremely clean and very comfortable. More

Last Service Experience This service was to purchase a new set of tires for my Lexus RX 350. My Service Rep, Sam Mercado, took excellent care of the entire process. Sam an This service was to purchase a new set of tires for my Lexus RX 350. My Service Rep, Sam Mercado, took excellent care of the entire process. Sam and I discussed the tires I needed for my car via phone over the last couple of weeks. My service appt, yesterday, was excellent. Everything was handled and all my needs anticipated. New tires, front end alignment, car washed and detailed. What a treat to pick the car up at the end of the day knowing that all had been handled. So pleased to have an organization that is customer focused and helps me with all my automotive needs. More