2,151 Reviews of Jim Hudson Lexus - Service Center
20K scheduled maintenance Brought vehicle in for 20K mile scheduled maintenance. Work was done as discussed. Great service department and professional staff. I would recommend Brought vehicle in for 20K mile scheduled maintenance. Work was done as discussed. Great service department and professional staff. I would recommend Jim Hudson Lexus for anything. More
Another great experience Went to get what we thought was a 5000 mile oil change. Turned out to be a 45,000 mile check up! The technician did the complete check up in less Rhin Went to get what we thought was a 5000 mile oil change. Turned out to be a 45,000 mile check up! The technician did the complete check up in less Rhine than we usually wait for an oil change! And....we found out that we only need to do oil changes every 10,000 miles! We did not know that so bonus all around. Best part? No charge!!! More
Long relationship Long running relationship with the dealership, great service,very courteous customer associates. Very nice facility. Nice amenities. Helpful staff. Ex Long running relationship with the dealership, great service,very courteous customer associates. Very nice facility. Nice amenities. Helpful staff. Expected service timeframe. Clear explanation of performed or needed services. More
Awesome experience as always. The people at Jim Hudson Lexus are so helpful and knowledgable. It is an easy process to get work done on my vehicle. Would highly recommend. Jim Huds The people at Jim Hudson Lexus are so helpful and knowledgable. It is an easy process to get work done on my vehicle. Would highly recommend. Jim Hudson Lexus. More
Service Love this Jim Hudson Columbia dealership and have bought and serviced multiple Lexus vehicles over the past 25 years. I called on a Sat afternoon and Love this Jim Hudson Columbia dealership and have bought and serviced multiple Lexus vehicles over the past 25 years. I called on a Sat afternoon and needed tire checked and they got me in! More
Timely, efficient and professional Service representative was friendly, knowledgeable and pleasant to work with. Was my rep on the 25,000 service and I requested him for the 30,000 serv Service representative was friendly, knowledgeable and pleasant to work with. Was my rep on the 25,000 service and I requested him for the 30,000 service. He did a great job for me. More
Service and repair I can always count on Jim Hudson to service and/ or repair my vehicle. They keep me informed about the issues and progress. It always come back to m I can always count on Jim Hudson to service and/ or repair my vehicle. They keep me informed about the issues and progress. It always come back to me clean with a nice thank you note inside and the offer of a cold bottle of water. Thank you Jim Hudson and staff! More
Repair and service, great experience, Wonderful customer service as well as expertise in knowledge of the mechanical aspects of my automobile. Shaun was more than through when explaining t Wonderful customer service as well as expertise in knowledge of the mechanical aspects of my automobile. Shaun was more than through when explaining the plan for the repairs, More
Fast and Friendly Danny Chupek service rep is professional. The car was serviced quickly. Appointment was on time. There has been sound follow-up. Waiting area is co Danny Chupek service rep is professional. The car was serviced quickly. Appointment was on time. There has been sound follow-up. Waiting area is comfortable More
Excellent Service We really appreciate the attentive and professional service we received from all the employees. From the young lady who set up our appointment to the We really appreciate the attentive and professional service we received from all the employees. From the young lady who set up our appointment to the young man who returned our serviced and clean car, I was very impressed. I also would like to especially mention Danny Chupek and Tony Locklear and thank them for making our visit so professional and pleasant. More