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Jim Hudson Toyota

Irmo, SC

4.3
1,096 Reviews

970 Columbiana Drive

Irmo, SC

29063

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Showing 1,096 reviews

March 24, 2021

Pleased to recommend Jim Hudson Toyota to anyone. Excellent, professional service is always given. All employees are to be commended. The service department is the best to be found. We also hav More

by rustycann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Arnold
Mar 25, 2021 -

Jim Hudson Toyota responded

Wow, that is what we love to hear! We are so pleased that Jonathan and our team were able to help make your experience a breeze. We appreciate your business and look forward to your next visit.

Mar 25, 2021 -

rustycann responded

Thank you.

March 22, 2021

I have never had a bad experience at Jim Hudson Toyota and especially in the Service Department. Chris Tudor was my service manager and he did an excellent job in explaining all that needed to be done wi More

by smithe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tudor
Mar 22, 2021 -

Jim Hudson Toyota responded

Thank you for trusting Chris and our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

March 20, 2021

About the only thing I can say negative was when I made my appointment I was told it would take all day! It didn’t! More

by Dfgobbeljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Barton
Mar 22, 2021 -

Jim Hudson Toyota responded

Thanks for the great review. Please let us know if you need anything else in the future!

March 18, 2021

We had a disappointing experience where the sales manager, who never introduced himself, was having a bad day, or just rude. He "offered" a car we didn't want, which was way overpriced based on the w More

by RJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the people listed was the "sales manager".
Mar 19, 2021 -

Jim Hudson Toyota responded

RJ, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to our Customer Relations Manager, Susan Laird, via email at slaird@jimhudson.com or phone at 803-726-3306.

March 18, 2021

Everything was done quickly and professionally. I have never had a bad experience since I purchased this vehicle and brought it in for service. Thanks to all. More

by Kalake462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 19, 2021 -

Jim Hudson Toyota responded

Thanks for the 5-star rating! We appreciate your business.

March 18, 2021

Chris was excellent to work with. Very knowledgeable! I had to return it because a clip was missing. He was very helpful until it was done correctly. More

by kwinn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor, Chris
Mar 19, 2021 -

Jim Hudson Toyota responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

March 17, 2021

Was more than pleased with my visit. Ben Turner took time to evaluate how I use my Toyota and then to recommend the best approach for this service visit based on my individual vehicle use. That's impr More

by Fran
Recommend Dealer
Yes
Employees Worked With
Ben Turner
Mar 18, 2021 -

Jim Hudson Toyota responded

We are so pleased to hear about your great service experience at our dealership, Fran. If there is anything further we can do to assist you, please let us know!

March 17, 2021

I had to have my Prius towed in. Ben Turner was my service manager and was very helpful in my understanding what repairs were required and their cost. The service itself, which included my regularly s More

by djs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Turner
Mar 18, 2021 -

Jim Hudson Toyota responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

March 17, 2021

Will Hallman was my service rep and did an excellent job, I recommend him for some type of award for customer service. In and out at appointed time. More

by hmccoll2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Hallman
Mar 18, 2021 -

Jim Hudson Toyota responded

Thank you for taking the time to tell us about the amazing service you received from Will. We're so pleased that your visit to our dealership left such a positive impression!

March 14, 2021

The experience I had was GREAT! Mr. David Bowden is for whom I was working with I he could not have been more better to work with. I have not purchased a car from a dealership in a extremely long time for More

by Dave Renfroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bowden
Mar 15, 2021 -

Jim Hudson Toyota responded

You are absolutely welcome, Dave! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

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