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Jim Keras Chevrolet
Memphis, TN
105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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105 Reviews of Jim Keras Chevrolet
January 31, 2021
My experience was great especially since this was the first vehicle I have purchased new. Even though it was during the Covid Restrictions everyone was friendly and very professional throughout the trans first vehicle I have purchased new. Even though it was during the Covid Restrictions everyone was friendly and very professional throughout the transaction. I’ve been a Ford man my entire life but could not pass on the look of the Trail Boss. More
by BARRETT
Employees Worked With
Trey Gray, Tim Muse, Henry Walker
Helpful November 17, 2020
Service person was very attentive to see that my visit was very pleasant and made recommendations that actually saved me some at this service interval. I have always been pleased with the service I have was very pleasant and made recommendations that actually saved me some at this service interval. I have always been pleased with the service I have received at Keras. More
by edbrunson
Employees Worked With
Service Department
April 26, 2020
I went in to get an oil change with tire rotation. My service advisor Steve Jones was professional and knowledgeable. He noticed I needed to change both my engine and air filter. The cost was reasonable service advisor Steve Jones was professional and knowledgeable. He noticed I needed to change both my engine and air filter. The cost was reasonable and everything was done in a reasonable amount of time. I noticed the difference in the performance of my car immediately with the new filters. More
by Trecia
Employees Worked With
Steve Jones, Service Department
February 15, 2020
Good job Jim Keira’s Crew! My choice of time for my service appointment worked great for my day. The services were done in an hour or so and I was on my way to get the rest of My choice of time for my service appointment worked great for my day. The services were done in an hour or so and I was on my way to get the rest of my day completed. Thank You Crew! More
by Dewey Murray
Employees Worked With
Amanda Thompson, Cody Huff, Jerry Jones
February 13, 2020
They need to know that there is still some prejudices in their company in the service dept.Im not sure if they have 1 advisor on duty on Saturday but there was 2 people (women) on duty at the time. A 3rd pe their company in the service dept.Im not sure if they have 1 advisor on duty on Saturday but there was 2 people (women) on duty at the time. A 3rd person a man took care of me promptly. If these 2 people take care of oil change customers then it should be known instead of having people wait with no acknowledgements More
by Tbigbaby
Employees Worked With
Bobby was excellent , Service Department
February 03, 2020
I am delighted with my experiences at Jim Keras!!! Everyone has been so friendly and accommodating. Justin is a wonderful dealer And Tim Muse is amazing in finance!!!! Glenda is the best receptioni Everyone has been so friendly and accommodating. Justin is a wonderful dealer And Tim Muse is amazing in finance!!!! Glenda is the best receptionist!!!! I will keep coming back. More
by johnsgirl1982
Employees Worked With
Service Department
July 19, 2019
Bad Lemon! I purchase a 2014 Nissan Sentra from Jim Keras Automotive Group 02/17/2019, I only has the car for ( 3 ) days before the Transmission went out, ok the I purchase a 2014 Nissan Sentra from Jim Keras Automotive Group 02/17/2019, I only has the car for ( 3 ) days before the Transmission went out, ok they repair that in ( 4 ) days, ( 3 ) more weeks the car begin to run Hot, they say it was the Thermostat, Not under Warranty, so I pay for that service, ( 3 ) weeks later it begin to ran hot again, they say it was the radiator, ok they repair that, ( 3 ) days I had to call a cab for work, ( 3 ) weeks later, it's running hot again, it was pick up again, they repair it.here I'am again waiting on my car for repair, it has been in the Shop for (3 ) days, waiting on an O-Rings, I will be contacting Lemon Law of Tennessee!! Oh by the way, I have never miss a car payment. More
by gljacob1
Employees Worked With
Mr.Marcus., George Gully, Service Department, Greg Thomas
December 28, 2018
Great Experience Lanie is the best Service Advisor that I have ever had the pleasure of dealing with. She went above and beyond to make sure my experience was the best Lanie is the best Service Advisor that I have ever had the pleasure of dealing with. She went above and beyond to make sure my experience was the best. More
by dparker
Employees Worked With
Lanie Nuckolls
December 26, 2018
They wouldn’t fix my brand new truck. Bought a new truck here. Thought it would be a great experience with many years of experience. They’re mostly very nice folks who unfortunately large Bought a new truck here. Thought it would be a great experience with many years of experience. They’re mostly very nice folks who unfortunately largely followed up with action. After 4 service visits, I decided that they either were unable or unwilling to fix my 2018 Colorado that has a failed transmission at 11k miles. They use a weird scheduling and appointment system different than most dealerships. They flat out refused to schedule an appointment for a repair that General Motors even said I needed. More
by ZTR901
Employees Worked With
Service Department
May 10, 2018
Very good experience with Martavius Wood Drove onto the lot. Met by Martavius Wood. He was very knowledgable about the product I wanted. I did not feel hassled. He made the car buying experie Drove onto the lot. Met by Martavius Wood. He was very knowledgable about the product I wanted. I did not feel hassled. He made the car buying experience very smooth. This young man was very courteous and professional. More
by DENICE69
Employees Worked With
Martavius Wood, Tim Muse
