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Jim Keras Chevrolet

Memphis, TN

4.7
112 Reviews

2000 Covington Pike

Memphis, TN

38128

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112 Reviews of Jim Keras Chevrolet

April 05, 2017

Best Buying Experience EVER! I have purchased many vehicles. Average every two to three years. I have never had a more pleasant experience than I have during this purchase. Rachel More

by Eric D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, Luke, George Gully
Apr 06, 2017 -

Jim Keras Chevrolet responded

Thank you for taking the time to leave us a review. We appreciate the kind words about Rachel, George, and Luke. We look forward to seeing you in the future.

March 15, 2017

Best car buying experience ever!!! I walked in the dealership at 4:00 and I had the keys in my hand at 4:45.I really appreciate my salesman Alvin Wilson.He's very knowledgeable and also More

by TarheelTim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Wilson
Mar 16, 2017 -

Jim Keras Chevrolet responded

We are glad to hear that we were able to provide you with the best car buying experience ever. Thanks for the feedback and for your business!

Mar 16, 2017 -

Jim Keras Chevrolet responded

TarheelTim, thank you for taking the time and proving us with your feedback on your experience with Alvin and Todd. We appreciate your business, and we hope you enjoy your new vehicle.

March 13, 2017

Kudos to Steve in the Service Department At Keras Recently I took my new Malibu Premier back to Keras for it's first oil change. Steve took great care of me and saw that my car was well taken care of More

by jrhodes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hutchison
Mar 14, 2017 -

Jim Keras Chevrolet responded

Thank you for letting us know about your recent service visit. We appreciate your business and look forward to seeing you next time.

March 06, 2017

Outstanding Customer Service Tim Muse and Jose Martinez were great to work with, informative and accommodating. It was a very pleasurable car buying experience. There was no press More

by WTFrese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martinez, Tim Muse
Mar 06, 2017 -

Jim Keras Chevrolet responded

WTFrese, thank you for taking a moment and sharing your experience with Tim Muse and Jose Martinez. We appreciate your business, and hope that you enjoy your new vehicle.

February 16, 2017

Great Customer Service in Service Department Tim was very professional, courteous, and was focused on customer service. He was thorough about what service was needed on my vehicle, going over th More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 16, 2017 -

Jim Keras Chevrolet responded

Thanks Amy for taking the moment and sharing your experience with Tim. We appreciate your business, and hope you have a great afternoon.

February 15, 2017

Great Customer Service Team Please know that when you visit Jim Keras on Chevrolet they will always go the extra mile to help the customer. My prior and past experience has been More

by FRABABYCAKES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vaughan Kearney, Service Department
Feb 15, 2017 -

Jim Keras Chevrolet responded

Thank you for taking the time to leave us a review. We appreciate your business and will pass along your comments to Steve and Vaughn.

February 14, 2017

Great first experience. I've always driven older cars in the past that I serviced myself. I purchased a newer car principally for the fuel mileage, I bought used and purchase More

by robdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vaughn Kearney
Feb 15, 2017 -

Jim Keras Chevrolet responded

Thank you for the review. We appreciate your business and the feedback on Vaughn. We will pass along the kind words to him.

December 10, 2016

Purchase experience - RAM Truck This was the best car buying experience in my 58 years! Walked in, met George Gully, test drove the truck, came back and told him what I would pay. H More

by Richard H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr K, George Gully
November 03, 2016

poor customer service The finance managers nor the sales manager will take or return a call after purchase of your vehicle to resolve issues pertaining to their screw up. i More

by notsettlin
Recommend Dealer
No
Employees Worked With
Tim Muse. Luke.
September 12, 2016

No communicarion I have a engine light on my car and was told they would check the code and tell me what the problem is. That was 3 hours ago and nothing yet. How long More

by Grumpy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
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