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Jim Keras Nissan

Memphis, TN

not yet
rated
56 Reviews

2080 Covington Pike

Memphis, TN

38128

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56 Reviews of Jim Keras Nissan

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November 20, 2014

"Worst Car Buying Experience, Ever! "

- M_Mathers

I regret that I had ever purchased a vehicle from here. The mechanics and salespeople are not honest at all. The manager, David Barber was very rude towards me and disrespectful upon questioning my invoice. I had my Nissan serviced at the dealership for months. Until I noticed a that I had gotten charged for all sorts of work that was never performed. The spark plugs were not replaced, the transmission fluid had not been flushed. And on the last visit they didn't do the oil change! This is not what I expect from a dealership at all. And the fact that they talked to me like that while I was in uniform is a disgrace. I will let it be know at my command the service that I got here. And I have emails from David his self supporting my review is true.

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Recommend Dealer
No
Employees Worked With
David Barber
September 08, 2014

"Worst Car Buying Experience Ever"

- j_white

Buyers beware of this dealership. I was told one price and charged another on my invoice! Good thing I caught it before I signed the agreement. I don't care how friendly they seem. Its all about the money and how much they can get out of you. Search around the internet and look at other reviews of this place, I am not the only one. And IF you do decide to go with this dealership ask for Maurice, he's the only one that I've found there to be honest.

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Recommend Dealer
No
Employees Worked With
Bill Fialko, David Barber
May 14, 2012

"The complaint I have is not about the dealer but the car..."

- capacity2500

The complaint I have is not about the dealer but the car I purchased. I got a 2012 Nissan Quest S. I would not recommend this Van and would take it back if I could. It is an uncomfortable ride, you feel every bump and the radio has got to be the cheapest I have ever heard. My cell phone sounds better. Of course, the S model has limited options(it does have the illuminated "Quest" on the floor board, which should have been left off and the cup holder done instead). It has the spart key technology which is probably worth more than the van. If the wind blows, you feel it. Probably beause of the box design. There is no day light driving lights, which is a safety feature that you kinda get use to until you don't have it. The wipers seem too small for the windshield. The seats, although plush, are very uncomfortable on long trips. (I've only been on one and it was just 3 hours, no matter how you move the seat. My legs and back hurt the whole trip there and back. The acceleration is bad when you try to pass someone on the highway. I guess this is the Van for someone who wants the space and seating but no options at all. I wanted the SL but could not get financed even with $7000 off they are still $31,000. The only thing I like about it, it he large cargo space in the back. Nissan, you did bad when you brought back the Quest. You got nothing on Toyota Sienna.

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Recommend Dealer
Yes
Employees Worked With
Chad
July 10, 2011

"Worst experience my wife and I have ever had with any..."

- baddealership

Worst experience my wife and I have ever had with any dealership. Keras runs weekly newspaper ads that list cars for sale in the paper. We called the same day the paper was issued a few times and at the exact time they opened their store. The car with a stock number was ALWAYS already sold. Then their sales folks lied about the pricing of used car values trying to steer you towards buying new. We were told that 2008 Altimas were going for $25K and should consider new as the salesperson just sold a new one a few days earlier for $19K out the door, including all taxes, title, tags, etc. What a bunch of BS. We sat down and expected to see the price we were told with taxes, etc. and the car was priced $3500 over what we were told. It was a long and very unforgiving experience. We spent the better part of three hours in their dealership. We were really excited about the car we thought we were buying. Go to Dodds or Gossett you'll do much better!

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Recommend Dealer
No
Employees Worked With
3
May 27, 2010

"They lied about the pricing of the vehicle i tried to buy..."

- koro

They lied about the pricing of the vehicle i tried to buy , and the financial representatives were all jerks because i didnt like thier offers.I had a financial rep call me after i left with a new offer and he hung up on me when i declined his offer. It was a long and very unforgiving experience , I was really excited about the car i thought i was going to drive home, but they changed the pricing around on the car,added $1500 in accessories i didnt ask for and had poor advertising for it. These guys really made me not to continue my search for a new car.

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Recommend Dealer
No
Employees Worked With
Brian
December 16, 2009

"Took my 2010 Nissan Sentra in for maintence work. I was..."

- nhodges2

Took my 2010 Nissan Sentra in for maintence work. I was told to have the vehicle there at 7:30 am and I notified them that I had to be at work at 8 am. I was late getting to work due to them. They had asked if I wanted a free car wash and I said yes but when I arrived to pick up my vehicle it had not been washed. They offered to run it through tht wash and all I wanted was my vehicle so I could get back to work. They were unconcerned that due to them I was late for work in the morning. I would not reccomend this dealer to anyone. I will take my car to another dealer for future work and spend my money elsewhere.

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Recommend Dealer
No
Employees Worked With
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