Jim Marsh Kia Mitsubishi - Service Center

Great service advisor I only use Ryan as my service advisor, he is to the point and honest. I will wait in line just to have him help me with my car. I only use Ryan as my service advisor, he is to the point and honest. I will wait in line just to have him help me with my car. More

Thank you Mike! Mike Bland is a great mechanic and very trustworthy! Yes, Jim Marsh is a great dealership but it is staff like Mike that really makes it a great place Mike Bland is a great mechanic and very trustworthy! Yes, Jim Marsh is a great dealership but it is staff like Mike that really makes it a great place to go to. -Mack. More

Excellent service and expert workmanship! Dy Dodge Magnum was expertly serviced on my 90,000 mile checkup. Jim Marsh has been my service destination since day one on my 2005 Dodge. I trust t Dy Dodge Magnum was expertly serviced on my 90,000 mile checkup. Jim Marsh has been my service destination since day one on my 2005 Dodge. I trust them to do a great job. Looking forward to the Jim Marsh Chrysler dealership! More

service new car first visit I was greeted by the Cindy as soon as I drove into the area. She stated 1 hour and that was right. Everyone was nice. I visited with a very pleasant I was greeted by the Cindy as soon as I drove into the area. She stated 1 hour and that was right. Everyone was nice. I visited with a very pleasant girl in the show room area. I purchased a spare tire, not sure everyone does that. No one pressured me. Thanks More

Service They performed excellent service in a very reasonable time frame. Todd in service is very friendly and professional, and he keep me appraised of the p They performed excellent service in a very reasonable time frame. Todd in service is very friendly and professional, and he keep me appraised of the progress of the job b More

John in body shop is FANTASTIC! John is an extremely likeable person. I recently was broadsided in my brand new SOUL. He did a great job in restoring it to factory new condition. The John is an extremely likeable person. I recently was broadsided in my brand new SOUL. He did a great job in restoring it to factory new condition. The turn around time from when I brought it in for repair to when I picked it up was very fast. More

Sales & service From the sale to all the services I've received with my 2012 Kia Sorento I have never had a problem. Always greeted with a smile and taken care of in From the sale to all the services I've received with my 2012 Kia Sorento I have never had a problem. Always greeted with a smile and taken care of in a timely manner. They rock!!! More

30000 mile service Ryan was a great help from scheduling.my appointment to taking care of everything on the day of the appointment. Got my car in and out. Ryan was a great help from scheduling.my appointment to taking care of everything on the day of the appointment. Got my car in and out. More

Took care of our service needs The service center has always taken care of us. This trip they also made sure any recalls were taken car of even the one we didn't know about. They al The service center has always taken care of us. This trip they also made sure any recalls were taken car of even the one we didn't know about. They also kept us informed about any concerns. More

Pathetic Customer Service I have been calling these people for at least 3 days now and left multiple messages simply to make an appointment to get my car worked on. No one has I have been calling these people for at least 3 days now and left multiple messages simply to make an appointment to get my car worked on. No one has called me back. This is after finding out about a week ago that they do not even have a technician to work on Suzuki cars until the 8th (over 10 days after I first needed it to be serviced) because the one technician they do have...is on vacation. When I expressed how this didn't make much sense to not have someone to work on cars for over 10 days. More