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Jim Marsh Kia Mitsubishi - Service Center
Las Vegas, NV
214 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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214 Reviews of Jim Marsh Kia Mitsubishi - Service Center
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April 10, 2021
Todd was on top of the problem and he stayed in contact with me. His estimate was fair but the final bill was even lower than expected. with me. His estimate was fair but the final bill was even lower than expected. More
by howielasvegas
Employees Worked With
Todd service manager
Helpful March 21, 2021
Connor in Service was excellent. Polite, efficient and friendly. The wash department could do a bit more to give the vehicle a good wash and wipe down. Good waiting room and interesting antiques to view friendly. The wash department could do a bit more to give the vehicle a good wash and wipe down. Good waiting room and interesting antiques to view while waiting. More
by vkrenek
Employees Worked With
Connor
March 18, 2021
Polite, fast and complete. Conner was very efficient. Clean waiting area. Some tissues in that area as a courtesy would be a nice addition. Thank you. efficient. Clean waiting area. Some tissues in that area as a courtesy would be a nice addition. Thank you. More
by dukerlO
Employees Worked With
Conner in service
March 12, 2021
took some time before I could get in for service. once appointment was made, was gotten in and all services were completed in a timely manner. even quicker than estimated. appointment was made, was gotten in and all services were completed in a timely manner. even quicker than estimated. More
by djmylo
Employees Worked With
todd
March 01, 2021
This was my 1st time using Jim Marsh Body Shop and right away got the impression it was a well-oiled business. The staff I interacted with were friendly and efficient and I actually found the environment in away got the impression it was a well-oiled business. The staff I interacted with were friendly and efficient and I actually found the environment inviting and warm. Thank you, B More
by Betty
Employees Worked With
Her name began with an A
February 15, 2021
I've been a customer with Jim Marsh since 2007...We purchased a Kia Sorento, 2017, and been very pleased with employee, Todd, Service Dept...very customer service oriented...always pulled our record up purchased a Kia Sorento, 2017, and been very pleased with employee, Todd, Service Dept...very customer service oriented...always pulled our record up, and let us know if we need maintenance or not..Unfortunately our miles are very low...he told us around what mileage to come back on...very good employee.. More
by Bowlerc
Employees Worked With
TODD. SERVICE DEPT
February 02, 2021
I was having a brake issue that was clearly a safety issue. I tried to get my previous dealer service, Findlay, to help me get it diagnosed and they would not commit to looking at the car until 2/13/21 issue. I tried to get my previous dealer service, Findlay, to help me get it diagnosed and they would not commit to looking at the car until 2/13/21 and gave very little concern for my safety. I knew this was going to be a problem for me so I took a chance and called Jim Marsh Kia. Both, Blair Pickett and Connor, were very concerned about my description about the braking issue I was having and told me that if I could get my vehicle to their shop, they would commit to diagnosing the problem even if they could not get to it right away. I was perfectly okay with the commitment from them to, at least, look at it. On Friday morning, I had my insurance company tow the car to Jim Marsh. Within a few hours, I got a call from Connor and he told me that they have found the problem and that they could fix it by Monday, 2/1/21. On Monday morning, I got a call from Connor who said that the car was ready for pick up. I cannot express how refreshing it is to deal with a company that cares about obtaining and keeping customers. I did not anticipate the high level of service that I received but I can say with much certainty that they have my business in the future. More
by jschmidt
Employees Worked With
Blair Pickett & Connor
January 29, 2021
I’ve been dealing with Jim Marsh Kia since 2012, and have found them to be honest and excellent to deal with. Connor in the Service Department was professional, knowledgeable, and considerate. He went ‘the e found them to be honest and excellent to deal with. Connor in the Service Department was professional, knowledgeable, and considerate. He went ‘the extra mile’. Very pleased!! Thank you Jim Marsh for years of quality and exceptional service in all of the dealership department. More
by Love my KIA
Employees Worked With
Connor Brosseau
January 28, 2021
Had my volvo repaired due to a minor car accident. The car looks better than new and I treated like a valued customer. This is the second repair I've had done at the auto body shop and both were done rig car looks better than new and I treated like a valued customer. This is the second repair I've had done at the auto body shop and both were done right! Thanks again! John More
by jbohnet
Employees Worked With
