Jim McKay Chevrolet

I was told by a friend that I should have my paintwork done at Jim McKay Chevrolet in Fairfax, VA. My friend said that they would give me a reasonable price and being that the dealership was right down th done at Jim McKay Chevrolet in Fairfax, VA. My friend said that they would give me a reasonable price and being that the dealership was right down the road from my house, it was super convenient. I stopped by one Friday afternoon to discuss the paintwork that I would like done, they were incredibly enthusiastic about it and were looking forward to working on my car, so they scheduled the work to be completed first thing the following Monday morning. They weren't kidding, shortly after dropping the car off around 8am, they began working on painting my trunk right away. They taped off the lip of the trunk perfectly along the curves, preserving the overall aggressive lines of the car. By Tuesday afternoon I got a call to come inspect the trunk, I was shocked at how quickly they'd completed the work. It was easily 10/10, the work was spectacular and I get a smile everytime I walk out to my car, even a month later. More

All three of these employees are what make people buy Chevy again. I have a 2012 ZL1 and these guys show extreme care for my vehicle every time I come in. They let me watch what they are doing and thei Chevy again. I have a 2012 ZL1 and these guys show extreme care for my vehicle every time I come in. They let me watch what they are doing and their passion is customer service. I am picky over my cars and never am given attitude about how particular I am. Thank you for all your help! More

I bought my 09 Silverado at Jim McKay and it has been a great experience ever since!! I recently got into a fender bender and damaged my silverado's front end, I took it to them and they handled everything great experience ever since!! I recently got into a fender bender and damaged my silverado's front end, I took it to them and they handled everything! They dealt with the insurance company and got my truck fixed better than new! They did a fantastic job. I couldn't be happier! A++ Guys! More

Thanks for taking the time and having the patience to handle my circumstances. Thanks for the high degree of professionalism - great team work. He was really good. He had patience and always happy! I am handle my circumstances. Thanks for the high degree of professionalism - great team work. He was really good. He had patience and always happy! I am so happy with the service. Thanks so much! I will refer all my friends! More

Had a great experience working with Craig. I came there to inquire about a cruze and he he promptly answered all my questions. It was an all around great experience. to inquire about a cruze and he he promptly answered all my questions. It was an all around great experience. More

Both the used car salesperson and sales manager have lied about obtaining tags for the new vehicle I purchased 4 weeks ago. I made to two trips to the dealer because I was told that my tags were there. Ano about obtaining tags for the new vehicle I purchased 4 weeks ago. I made to two trips to the dealer because I was told that my tags were there. Another set of temporary tags was placed on the vehicle. Very unprofessional sales experience. I will NEVER refer anyone to this dealership. I wish that I had checked out customer experience before going to this dealership. I do not have time nor should I get the run around about tags or title when in fact it is there responsibility. They do not know how to treat customers that purchase vehciles. I completed application prior to going to the dealer, I received a call to say I had been approved for $48,000 when I got there that was false. I was approved but not for 48,000. I did see other customers come in and walk out disappointed. The commercial that runs on television is to lure in customers for second chance credit and believe me NOT everyone is approved, so that is false advertisement. More

First of all we arrived at the dealership with pre-approval and the first thing the dealer wanted to do was run numbers again before we even had a chance to see if there were any vehicles that we pre-approval and the first thing the dealer wanted to do was run numbers again before we even had a chance to see if there were any vehicles that we wanted. We found a vehicle that we linked and indicated that we did not want to put any money down. We were presented with a financial agreement ASSUMING we did not have to put any money down. We accepted the paper work and left the dealership. OVER THREE WEEKS later we were called and told we needed to provide a $500 dollar down payment that was included on the invoice. The dealer indicated that he made a mistake but the dealership ownership was calling him directly asking for the money. This is by far the worst experience we have had buying a car and feel like dealer integrity is not in their vocabulary. I would not recommend this dealer. More

Very straight forward transaction, Willis is very helpful and not overbearing. Nothing was misrepresented in our discussions and I didn't have to sort through any hidden costs at any point. Very positive exp and not overbearing. Nothing was misrepresented in our discussions and I didn't have to sort through any hidden costs at any point. Very positive experience. More

I just want to state that I have bought many cars in my life but I must say I was never treated so good and fairly before this experience. I was not pushed what so ever. I was given all the information i n life but I must say I was never treated so good and fairly before this experience. I was not pushed what so ever. I was given all the information i needed and felt at ease with taking my time to decide on my purchase. Tony acknowledged that buying a car is the second biggest decision other that buying a house and i really appreciate him for that.. More

I went there on July 02,2012. Darin the sales Boy. Try to play me. I told him I'm looking for a good car better then the one I'm trading. Do you know him and Jimmy wasn't trying to give me a chance to pick m play me. I told him I'm looking for a good car better then the one I'm trading. Do you know him and Jimmy wasn't trying to give me a chance to pick my Vehicle. So they show me this impala that just came in their lot not even inspecting it, I was told everything OK. So I told them no I want to see an Malibu and they were like no the Malibu is to expensive and the bank is not offer you that much. But I was told it was before all of this. I got play to get this impala that been in two accidents and car door that been replace and paint job all over the vehicle fuel don't want to stay in the tank burn like crazy.I went to anorher dealer where I was told all of this because Darin big chess ball face did not want to give me a carfax. So I got an auto check where I found all over this information. This is not a good Dealership to go too. Trust me let your money be worth. More