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Jim Norton Chevrolet

Broken Arrow, OK

Overview
Employees
Reviews
Vehicles
4.7
743 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 743 reviews

May 04, 2025

Very helpful, made buying process very easy,did everything possiable to get me the best deal possiable More

by mcelwain92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Jim Norton Chevrolet responded

Thank you for your kind words! We’re delighted to hear that our team at Jim Norton Chevrolet made your buying process easy and worked hard to get you the best deal. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

April 25, 2025

Sales staff was friendly. However, I would avoid buying anything that isn't a Chevrolet from here. Turns out, their knowledge of Honda is close to nothing. They are certainly More

by eckster.1911a1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JR Bray
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Jim Norton Chevrolet responded

Thank you for sharing this. Our management team takes every customer’s concern seriously, as our goal is to provide an exceptional experience every step of the way. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our General Sales Manager, Billy Caperton, bcaperton@jimnortonchevy.com, 918-615-2996. Sincerely, Courtney, Jim Norton Auto Group

April 18, 2025

Troy is a great salesman. We have purchased 2 cars from him now and we are impressed with his professionalism and customer service. More

by Tricia49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brewster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kade Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric “Troy” Boggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback, Tricia! We truly appreciate your kind words about Troy and are delighted to hear that you had a great experience at Jim Norton Chevrolet. It's fantastic to know that you are impressed with his professionalism and customer service during your purchases. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

April 18, 2025

Very attentive staff, help us find what we wanted, especially the right price. Will definitely shop there again when looking for a car next. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brewster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kade Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric “Troy” Boggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Jim Norton Chevrolet responded

Thank you for the kind words, Tim! We're glad to hear that our attentive staff was able to help you find what you wanted at the right price. We appreciate your support and look forward to welcoming you back to Jim Norton Chevrolet when you're ready to shop for your next car! Sincerely, Courtney, Jim Norton Auto Group

April 17, 2025

I had a great experience buying my car! Very kind and helpful salesman. Definitely would recommend checking them out if you’re looking to buy a car! More

by vpaysley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your great experience at Jim Norton Chevrolet. It’s fantastic that our salesman was kind and helpful during your car-buying process. We appreciate your recommendation and hope to see you again for your next vehicle purchase! Sincerely, Courtney, Jim Norton Auto Group

April 15, 2025

The dealership was a pleasant experience Jobe and Troy were very professional they went above and beyond to find the truck of my liking to get me in and out and a very short amount of time I had The deale More

by harmon75shs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Job Dungan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric “Troy” Boggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Jim Norton Chevrolet responded

Thank you so much for your positive review! We’re thrilled to hear that you had a pleasant experience at Jim Norton Chevrolet and that Jobe and Troy were able to assist you in finding the perfect truck quickly. Your kind words about our team mean a lot to us. We appreciate your feedback and hope to see you again soon! Safe travels in your new truck! Sincerely, Courtney, Jim Norton Auto Group

April 04, 2025

Very knowledgeable and really worked with me rather than against me. Quick and easy and answered all concerns More

by debbie55
Recommend Dealer
Yes
Employees Worked With
JR Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful review, Debbie! We're thrilled to hear that you found our team at Jim Norton Chevrolet knowledgeable and helpful. It's great to know that we could make your experience quick and easy while addressing all your concerns. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

April 04, 2025

I had a good experience working with JR at Jim Norton Chevy. I appreciate his help with everything I needed. More

by JKucera84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Jim Norton Chevrolet responded

Thank you for your review! I'm glad to hear that you had a good experience working with JR at Jim Norton Chevrolet. We appreciate your kind words and are here to assist you with anything you need in the future. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

April 03, 2025

JR the salesman was nice and got a broken item replaced on my purchase. I really appreciate his effort to accommodate me. More

by Jfarley16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JR Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Jim Norton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that JR was able to assist you and ensure you had a great experience at Jim Norton Chevrolet. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2025

Fantastic! Best truck buying experience in my life. You need to give JR a raise. More

by Gil.Gilley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR, 2 thumbs up.
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Mar 29, 2025 -

Jim Norton Chevrolet responded

Thank you, Gil, for your great feedback! We are pleased to hear that you had the best truck buying experience at Jim Norton Chevrolet. JR will certainly appreciate your kind words. We look forward to welcoming you back for your next visit! Sincerely, Courtney, Jim Norton Auto Group

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