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Jim Norton Chevrolet
Broken Arrow, OK
748 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 748 reviews
October 31, 2022
Always very dependable and efficient service dept, and very impressed with sale dept, not pushy and open and honest. Very professional group. very impressed with sale dept, not pushy and open and honest. Very professional group. More
by Bquad40
Employees Worked With
Other Employees :
Ronald Conaway
October 18, 2022
A great buy. Jim Norton and Ron worked with me to get a good deal on a new car and can't wait to make memories with my new car. Thanks again Jim Norton and Ron worked with me to get a good deal on a new car and can't wait to make memories with my new car. Thanks again More
by ClownPrince40
Employees Worked With
Ronald Conaway
August 30, 2022
Amber first helped my husband on the phone and she let us know that one of the 2 cars we saw online was there to look at. It was ready for us to see when we pulled up so made sure to ask for her. The buying know that one of the 2 cars we saw online was there to look at. It was ready for us to see when we pulled up so made sure to ask for her. The buying experiance was awesome with her. No pressure and answered all our questions we had. Did a test drive and after asking about more things we decided this was the one for us. First time buying a used car for a second vehicle and first time having cash to buy with no loan after buying many new cars and trucks over the years. Very happy with a 2020 equinox with low miles and a great price with her help to get it down some. Highly recommend her! More
by wildabouthorses2
August 14, 2022
This was the quickest and easiest car buying experience we've ever had, once the car got there from being loaned out the day before. Tyler and Kaylee were very helpful answering questions and sending a vi we've ever had, once the car got there from being loaned out the day before. Tyler and Kaylee were very helpful answering questions and sending a video of the car since we were 200 miles away. More
by Serena B
Employees Worked With
Tyler Finley, Kaylee Knackstedt
August 04, 2022
My experience with the dealership and one of their sales managers (Kaylee) has been great. We have family that own a dealership (not GM) and Kaylee has by far been the best sales person that we have eve managers (Kaylee) has been great. We have family that own a dealership (not GM) and Kaylee has by far been the best sales person that we have ever had the pleasure of dealing with. Great asset! More
by 1BDFNZ
Employees Worked With
Kaylee Knackstedt
July 26, 2022
Jim Norton Chevy has provided excellent customer service, as well as a great understanding at figuring out what exactly their customers want. I highly recommend this dealership over any other! as well as a great understanding at figuring out what exactly their customers want. I highly recommend this dealership over any other! More
by alyssaa.bryant1
July 08, 2022
If you need or want to buy a new vehicle these guys will absolutely get you in one!! The easiest vehicle deal I’ve made super nice all of these guys were extremely polite and very helpful!! absolutely get you in one!! The easiest vehicle deal I’ve made super nice all of these guys were extremely polite and very helpful!! More
by Poultertinman
July 01, 2022
We have been all over looking for a Traverse and Kaylee was so wonderful in helping explain everything to me in the current market. Price was what was shown on the website which was nice since other dealer was so wonderful in helping explain everything to me in the current market. Price was what was shown on the website which was nice since other dealers are marking their inventory and not telling you until later in the process! More
by SRH
