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Jim Norton Chevrolet

Broken Arrow, OK

4.7
749 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs. We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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3131 N Aspen Ave

Broken Arrow, OK

74012

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Showing 749 reviews

July 01, 2022

We have been all over looking for a Traverse and Kaylee was so wonderful in helping explain everything to me in the current market. Price was what was shown on the website which was nice since other dealer More

by SRH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaelin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Finley, Kaylee Knackstedt
Jul 03, 2022 -

Jim Norton Chevrolet responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 29, 2022

Absolutely the best car buying experience I’ve ever had. Everyone treated us amazing, with respect and patience. Jim Norton will be our go to dealership from now on. More

by ancmommy.dp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaelin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Finley
Jun 30, 2022 -

Jim Norton Chevrolet responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 10, 2022

Very nice staff, Tyler was helpful and kept us entertained while we waited to do financing. Very nice guy and welcoming. More

by erickamaupin08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted also helped with my trade, he was awesome too, David George, Mo Jbara, Tyler Finley
Jun 13, 2022 -

Jim Norton Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 08, 2022

This was the quickest and most friendly dealership that we have ever been to! Everyone was so nice and helpful! More

by ward44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
SJ Jernigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Finley
Jun 09, 2022 -

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 08, 2022

Great job ! !!!!!! Thank You You Helped Me A lot I had a pleasant Esperance. Mike More

by michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Honeycutt
Jun 09, 2022 -

Jim Norton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 04, 2022

Very nice an respectful place. Tyler an Jorge was very informative, if they didn't have an answer they would do anything everything they could to find one. Thanks again you guys. More

by jokermccarty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Finley
Jun 06, 2022 -

Jim Norton Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 04, 2022

Great experience! In and out with no hassle. Phillip was responsive and professional. Thank you. More

by dandjdodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Jim Norton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

June 02, 2022

Tyler and the crew did an amazing job helping me find something nice and affordable More

by alysonhall16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD!, Mo Jbara, Tyler Finley
Jun 02, 2022 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 31, 2022

We had the best experience! Jim Norton made us feel like family, and Paul Edwards will go out of his way to help you!!! We have purchased two vechicles with him and will be back More

by ambermcanally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mosely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Edwards, Mo Jbara
May 31, 2022 -

Jim Norton Chevrolet responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 31, 2022

She was so helpful! I loved working with her. She was attentive and helpful every step of the way! She helped me find the right car More

by Anon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SJ Jernigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Jim Norton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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