Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Norton Chevrolet
Broken Arrow, OK
743 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 743 reviews
June 04, 2022
Great experience! In and out with no hassle. Phillip was responsive and professional. Thank you. In and out with no hassle. Phillip was responsive and professional. Thank you. More
by dandjdodson
Employees Worked With
June 02, 2022
Tyler and the crew did an amazing job helping me find something nice and affordable something nice and affordable More
by alysonhall16
May 31, 2022
We had the best experience! Jim Norton made us feel like family, and Paul Edwards will go out of his way to help you!!! We have purchased two vechicles with him and will be back Jim Norton made us feel like family, and Paul Edwards will go out of his way to help you!!! We have purchased two vechicles with him and will be back. Thank you so much for the great experience and I love my new Tahoe!!!!!! More
by ambermcanally
May 31, 2022
She was so helpful! I loved working with her. She was attentive and helpful every step of the way! She helped me find the right car I loved working with her. She was attentive and helpful every step of the way! She helped me find the right car More
by Anon
Employees Worked With
May 24, 2022
Not willing to go more on trade or to reduce the price of the vehicle to compare for low offer on trade. Also found the original window price sticker in glove box and we paid 4,000 MORE than it was 1 year the vehicle to compare for low offer on trade. Also found the original window price sticker in glove box and we paid 4,000 MORE than it was 1 year ago brand new. I realize this is a failure on our part to not do more research but you can bet that JN is price gouging along with many more dealerships. More
by Candygoodreau1001
May 18, 2022
I’m happy to say we were treated great at Jim Norton , we weren’t able to find the perfect car but definitely not due to lack of effort on our salesman’s end . He was a very respectful & hard working man .👍 weren’t able to find the perfect car but definitely not due to lack of effort on our salesman’s end . He was a very respectful & hard working man .👍🏻 Great service More
by TESSADECKARD13
Employees Worked With
May 16, 2022
Phillip was so helpful and kind. I really appreciated that he was never pushy. Jorge explained everything about the financing and was very friendly. For a big dealership the peopl I really appreciated that he was never pushy. Jorge explained everything about the financing and was very friendly. For a big dealership the people had that small town kindness. More
by pattijwill827
