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Jim Norton Chevrolet
Broken Arrow, OK
749 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 749 reviews
July 17, 2021
Cora was awesome! Great personality. Very sociable and friendly. She was very informative and helpful during our Tahoe search! We will recommend her to everyone we know! friendly. She was very informative and helpful during our Tahoe search! We will recommend her to everyone we know! More
by Jnsbenton
Employees Worked With
Cora Lupin
July 17, 2021
The process was quick and streamlined making everything wonderful. Would purchase another vehicle there in the future. Thank you Jim Norton and Amber Brewster!!! Thanks wonderful. Would purchase another vehicle there in the future. Thank you Jim Norton and Amber Brewster!!! Thanks More
by justonvunetich
July 15, 2021
Amazing! Amber helped us get into a 3rd row for our growing family, and helped lower our payments! Nice vehicle, and clean place! I would highly recommend anyone needing a new or used vehicle to come h growing family, and helped lower our payments! Nice vehicle, and clean place! I would highly recommend anyone needing a new or used vehicle to come here! More
by Lacay
Employees Worked With
July 15, 2021
Amber’s amazing! She found us a GREAT SUV to fit the family. We simply told her what we were looking for and she called us as soon as she found it. JN team was very polite and helpful, too. Go see Amber family. We simply told her what we were looking for and she called us as soon as she found it. JN team was very polite and helpful, too. Go see Amber if you need a vehicle! More
by DAS & LNR
July 13, 2021
Always meet or exceed my expectations. amazing people to deal with, very reasonable never treat me bad, it's our 5th car always go back. deal with, very reasonable never treat me bad, it's our 5th car always go back. More
by rturla0122
July 10, 2021
We called Cora a few days ago to check on this Dodge Charger. We told her we were going to try to come Sat and take a test drive. She sent us new inside pictures and kept us updated that it was still on Charger. We told her we were going to try to come Sat and take a test drive. She sent us new inside pictures and kept us updated that it was still on the lot. We arrived Sat and she had it ready for us to test drive at the front door. She was very informative, friendly, and easy to work with. She made us a great deal!!! Thanks Cora!!!! More
by debraaustin
Employees Worked With
Cora Lupin
July 10, 2021
We found a car on their website we wanted to see. The car was on the lot and exactly as advertised. Great price and friendly staff! Would definitely buy a car from Cora and Jim Norton Chevrolet again! was on the lot and exactly as advertised. Great price and friendly staff! Would definitely buy a car from Cora and Jim Norton Chevrolet again! More
by JBP
Employees Worked With
Cora Lupin
July 08, 2021
This dealership pulled through for me when I had almost given up on finding a truck in Tulsa. Very friendly, helpful and knowledgeable sales people. Overall a fantastic experience and we appreciate Cora ve given up on finding a truck in Tulsa. Very friendly, helpful and knowledgeable sales people. Overall a fantastic experience and we appreciate Cora very much! More
by Stevo77.sb
Employees Worked With
Cora Lupin
July 08, 2021
Quick and easy. Cora made me feel comfortable and walked me through everything before I made my decision. Bill in finance was nice and friendly me through everything before I made my decision. Bill in finance was nice and friendly More
by Jamieeby20
Employees Worked With
Bill Doyle, Cora Lupin
July 07, 2021
I’ve purchased over 15 vehicles in the last 10 years and this was hands down, the worst experience I’ve ever had. We were lied to multiple times about the vehicle being ready, the paperwork being ready, etc this was hands down, the worst experience I’ve ever had. We were lied to multiple times about the vehicle being ready, the paperwork being ready, etc. Now, 32 days after the deal was done, my trade-in has still not been paid off, I don’t have the title for my new vehicle I purchased, so I can’t get the tag for it either. I’ve called 7-8 times over the last 2-3 weeks checking in on this paperwork/payoff and have not had one person call me back regarding the issue. More
by Jonsexton522
