Jim Norton Chevrolet

From the beginning to the end. Frank Acosta our salesperson, exhibited the professional attitude of someone who had been in the business for years. We were amazed when we found out Frank Acosta our salesperson, exhibited the professional attitude of someone who had been in the business for years. We were amazed when we found out he was the new kid on the block...only one month on the lot. He was patient and willing to do what he needed to help us find the car of our choice It has been 19 years since we bought a new car and Frank made it exciting. We came back the second day and bought our beautiful Spark LT. If our experiences are going to be like the first, it’s going to be a great partnership with Frank Acosta and Jim Norton Chevrolet. More

Miracle Workers Jorge and Will made my car buying experience easier than I could have ever expected! I'm still in shock! Seriously, they are some major miracle worker Jorge and Will made my car buying experience easier than I could have ever expected! I'm still in shock! Seriously, they are some major miracle workers when it comes to not so perfect credit. The entire process was less than 3 hours! Including the 3 test drives it took to find THE car for me. Jorge was so patient with me and listened to what I was looking for. Thank you Jorge and Will! You guys are amazing! More

Non pushy Salesman I have bought over 20 vehicles in my life and Frank Acosta was the first car salesman i have ran across that wasn't pushy and genuinely care for what I have bought over 20 vehicles in my life and Frank Acosta was the first car salesman i have ran across that wasn't pushy and genuinely care for what i needed and wanted. More

Old school dishonesty Made a mistake letting this place overcharge me for made up fees. Everyone Is your “family” until you dare question them about their charges. And defi Made a mistake letting this place overcharge me for made up fees. Everyone Is your “family” until you dare question them about their charges. And definitely beware of their general manager all this guy done was inflame the situation. The thing I’m most ashamed about is I bought three cars at this place in the last 13 months to the tune of $115k and each deal got worse. But it’s my fault for falling for their lies. I will honor my word and pay for my mistakes just wish they were just slightly honest. More

Great help Dillon Kennedy was extremely helpful! He assisted me with finding my perfect vehicle. When price seemed tight, he worked with me. It was a great proce Dillon Kennedy was extremely helpful! He assisted me with finding my perfect vehicle. When price seemed tight, he worked with me. It was a great process! More

Excellent service I like the Good service and good car prices and yes i will do business agen thank you Mr. Frank Acosta at jim norton Chevrolet I like the Good service and good car prices and yes i will do business agen thank you Mr. Frank Acosta at jim norton Chevrolet More

Great service! Dillon was great to deal with! He was sick and still came up to the dealership to help us get the jeep we were looking at. He was in contact with us Dillon was great to deal with! He was sick and still came up to the dealership to help us get the jeep we were looking at. He was in contact with us throughout the whole process along with getting a seatbelt quickly that needed to be repaired! Highly recommend him! More

Great service My dad and I have a great experience here! The staff were incredibly professional and helpful. Our sales person went out of his way to help us and get My dad and I have a great experience here! The staff were incredibly professional and helpful. Our sales person went out of his way to help us and get me into my new car. More

Silverado 1500 Texas edition 2019 Jorge was our JN associate. He was diligent and committed to finding the truck with our exact requested features. Meaning he allowed us to actually bu Jorge was our JN associate. He was diligent and committed to finding the truck with our exact requested features. Meaning he allowed us to actually buy a truck instead of trying to sell us something we didn’t want. Another positive thing that made Jorge stand above any associate we’ve ever worked with, is he was respectful of our time. That is a rarity. He is a fantastic communicator and will even text you if that works best. Between Jorge and Will - paperwork was a breeze and no hang ups at all. We highly recommend Jorge at Jim Norton. More

They Made Car Buying Enjoyable Great experience. Charlie and the sales manager were both friendly and easy to work with. Really appreciated that they listened to what was important Great experience. Charlie and the sales manager were both friendly and easy to work with. Really appreciated that they listened to what was important to us and did not try to upsell us. Great deal on our trade-in too. More