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Jim Norton Chevrolet
Broken Arrow, OK
701 Reviews
The Norton family has been handling Oklahoma's automotive needs for over 80 years and has earned the trust of its customers. We pride ourselves on providing the best customer service possible. We believe the car buying process should be fun, informative and easy. In addition, we want to help you keep your car in the best condition possible by letting our factory trained technicians handle all of your vehicle maintenance needs. Jim Norton Chevrolet believes in supporting our local community and supporting local businesses. We are here for you and all your automotive needs.
We take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful.
Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to. There is also a good chance that you'll actually know the person you're working with - making what could be a potentially stressful situation that much easier.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 701 reviews
December 26, 2015
Great experince We felt our salesman was very helpful and respectful. We didn't feel pushed into anything and we very satisfied with our deal we made. We felt our salesman was very helpful and respectful. We didn't feel pushed into anything and we very satisfied with our deal we made. More
by Jhoney
Employees Worked With
Kelly
Helpful December 02, 2015
Very Happy Customer So much to say in just a little box. All I can say is my first experience was not good and thats what took me to Keystone Chevrolet a year ago for my So much to say in just a little box. All I can say is my first experience was not good and thats what took me to Keystone Chevrolet a year ago for my first truck. After that year and just going in to Jim Norton for an oil change like I always do because the service department is awesome. I will never take my vehicle anywhere else because of the service and the treatment I get. But on the selling side my second time around Yesinyai Pennington and my sales guy Jason work there butts to get my other truck paid off and put me in a brand new truck. I mean they worked and I didn't think it was going to happen like it didn't the first time. I had different people the first time around and it was at the old building but at the new building I was taken very good care of. I'm going to say if you want a vehicle and people that work hard in the sales department and the service department. Go see Yesinyai Pennington and she will put you with the right person and keep checking to make sure things are going the way you want them. If you want your vehicle taken care of go see my boy Kyle Floras in Service department. If you want the right sales man go see Jason Fountain and if you want the right finance guy go see Will Franklin they will all take good care of you. Thanks Jim Norton for the best experience and for my new truck. Such a good staff and a good place to be.....Also love the new building makes me feel like I'm about to buy a Bentley or something. Thanks again. More
by cwade94
Employees Worked With
Will Franklin, Kyle Floras, Jason Fountain , Yesinyia Pennington, Yesinyai Pennington
November 27, 2015
Best experience Ever buying a new vehicle! Best experience I have ever had buying a new vehicle, I bought my first new car in 1974. Steve the Sales Manager was amazing ! Finance was quick and e Best experience I have ever had buying a new vehicle, I bought my first new car in 1974. Steve the Sales Manager was amazing ! Finance was quick and easy. There were no hassles with anything! I got a great deal and they had a large selection of Silverados. Jim Norton Chevy is a great asset to Broken Arrow and their customers! I will send everyone I know that is looking for a new vehicle to Jim Norton ! More
by Craig
Employees Worked With
Mike Barrett- SALES
November 02, 2015
Great Friendly Knowledgeable Service . Out Standing Customer Service and very Friendly Staff and a affordable car that fit my budget , Brian help me out with all the questions I Asked. Out Standing Customer Service and very Friendly Staff and a affordable car that fit my budget , Brian help me out with all the questions I Asked. More
by Caveman
Employees Worked With
Brian Clark BC
January 19, 2015
Smoothest car buying experience ever! I really appreciated the fact that I could communicate with Travis over text and purchase a new truck with very little "dealership" time. I was not lo I really appreciated the fact that I could communicate with Travis over text and purchase a new truck with very little "dealership" time. I was not looking to purchase, but by answering a few questions and helping me see what was available in my budget range, I began to get interested. Quick, clear communication was the key. Travis and staff worked with me to get the truck exactly how I wanted and within my budget! Awesome! I actually enjoyed this experience and my wife said Travis will be the first person she calls (texts) when it comes time for her next vehicle. Thanks again Jim Norton Chevy in Broken Arrow! More
by JesusFreak
Employees Worked With
Travis Rombach
January 17, 2015
AMAZING Talk about no muss, no fuss and surprising great service.. I found a car off internet deal I wanted in OKC for a NISSAN, not Chevy. Mike Ridenour was Talk about no muss, no fuss and surprising great service.. I found a car off internet deal I wanted in OKC for a NISSAN, not Chevy. Mike Ridenour was able to get the exact car I wanted w/o having to go to OKC and deal with strangers. He and Travis and Joe in finance got me the exact deal I wanted and made it happen, delivered and easy. I had no idea a dealership could do this and it certainly made my trade in/buy an easy one. Who doesn't want that? Super easy and super quick. Thanks guys for everything!!! Highly recommend!!! More
by rae
Employees Worked With
Travis ? and Joe Taylor, Mike Ridenour
July 07, 2014
PROFESSIONAL AND KNOWLEDGEABLE SERVICE. PROFESSIONAL AND KNOWLEDGEABLE SERVICE . ALWAYS FRIENDLY AND WILLING TO EXPLAIN WHAT THEY WOULD BE DOING. NO SURPRISES. PROFESSIONAL AND KNOWLEDGEABLE SERVICE . ALWAYS FRIENDLY AND WILLING TO EXPLAIN WHAT THEY WOULD BE DOING. NO SURPRISES. More
by dphill
Employees Worked With
KYLE
June 29, 2014
Awesome service With Todd the service advisor at my side I was very impressed with his knowledge and how he made sure I was a made aware of what needed to be done. Th With Todd the service advisor at my side I was very impressed with his knowledge and how he made sure I was a made aware of what needed to be done. This man goes the second mile a assure you are comfortable with the repair and keeps you advised of the progress. He told me od services I did not know I had available and coming to me. He is the reason I will have all my repairs done in Broken Arrow by Jim Norton More
by talk2fred
Employees Worked With
May 18, 2014
service with a smile I always enjoy having my 2014 Chevrolet Silverado serviced at jim Norton because the people are friendly from the service writer to the gm Dave. every I always enjoy having my 2014 Chevrolet Silverado serviced at jim Norton because the people are friendly from the service writer to the gm Dave. everyone has time to say hello and ask how your day is and they stay on top of the service to my truck also like to visit with fleet salesman Ronnie Norman and Controller Missy Utley. All great people More
by ccalvert001
Employees Worked With
kyle in service
April 29, 2014
Overall best ever experience Caring, considerate, no BS, gave us exactly what we asked for and never had anything hidden from us. Very professional and great communication. Made u Caring, considerate, no BS, gave us exactly what we asked for and never had anything hidden from us. Very professional and great communication. Made us feel like they worked for us. More
by M&KPerry
Employees Worked With
Derrick and Steve Weidower , Derek Pressler
