Jim Norton T-Town Chevrolet

Great service Did an awesome job on cleaning/ detailing our Equinox. Vehicle looks really nice saved me a lot of time trying to do it myself. Thx Did an awesome job on cleaning/ detailing our Equinox. Vehicle looks really nice saved me a lot of time trying to do it myself. Thx More

Ridiculous Sales Manager Cristian was not knowledgeable about the vehicles (Mercedes Benz) we came in to see. Cristian was not prepared to show the car, he had to go back to g Cristian was not knowledgeable about the vehicles (Mercedes Benz) we came in to see. Cristian was not prepared to show the car, he had to go back to get the key. Cristian gave us a ride to the vehicle but we had to walk back to the main building without any direction as to how to get back. Cristian stated, he had to walk back!!! Cristian stated that we were WASTING his time...Really??? This was the worst experience ever. Cristian was very rude and unprofessional. If I could give Cristian a zero I would. More

Good experience Went in to test drive a truck, they worked with me and helped me do a trade in. Walked out a happy customer with a new truck! Richard and Justin helpe Went in to test drive a truck, they worked with me and helped me do a trade in. Walked out a happy customer with a new truck! Richard and Justin helped me out a lot More

replacing my battery Mike took good care of keeping me informed when they replaced my battery. Luther was awesome as always both taking me to work and picking me back up. Mike took good care of keeping me informed when they replaced my battery. Luther was awesome as always both taking me to work and picking me back up. When my phone did not connect with my car a few days later they were wonderful to help me with it when I stopped by. More

great service team went in with a noise in the steering column mechanic drove car with me heard the noise they looked at it had to order a steering column gave me a lone went in with a noise in the steering column mechanic drove car with me heard the noise they looked at it had to order a steering column gave me a loner car kept me updated as to when parts got in called me to pick up car when it was finished picked it up and problem was fixed this dealer is 1 hour away and I pass 2 others to get there it is the only chevy dealer I will go to for service or to purchase my next vehicle More

Excellent!!! Great customer service definitely went above and beyond to make sure they help you find everything you want and stay with in your budget!!! Everyone w Great customer service definitely went above and beyond to make sure they help you find everything you want and stay with in your budget!!! Everyone was extremely friendly and welcoming!! More

They lie and low ball your trade in. I do not think I've been so cheated and taken advantage of as what happened to me by this dealership. I brought my 2012 Silverado in to have a oil cha I do not think I've been so cheated and taken advantage of as what happened to me by this dealership. I brought my 2012 Silverado in to have a oil change and while waiting one of the salesman called me on my phone and asked if I would consider trading my truck, I told him I would if they can pay it off . Long story short by the time I everything was said and done I had to finance $10,000.00 for the pay off of my truck. The people lied to me about the mileage saying the new truck had 3 miles on it and when I got home and learned where the odometer was the truck had over 700 miles. there are other items they lied about but I'm getting upset to talk about them. More

Outstanding Service We went to Jim Glover on the River in search of new car. After going elsewhere and being quoted way to high of a car payment Kyle Hopkins went above a We went to Jim Glover on the River in search of new car. After going elsewhere and being quoted way to high of a car payment Kyle Hopkins went above and beyond to ensure we left with a new car. I would highly recommend him for all your vehicular needs! More

Great customer service I went in for an oil change. It is very easy and convenient, I just call Bubba Hook and he takes care of us. If I ever need anything I know he will be I went in for an oil change. It is very easy and convenient, I just call Bubba Hook and he takes care of us. If I ever need anything I know he will be able to either help or point me in the right direction as far as services with Route 66. More

Worst customer service experience oute 66 Chevrolet in Tulsa Ok It was an absolute nightmare. I got my car ok found my sister a car and co signed on it she traded in her truck and was oute 66 Chevrolet in Tulsa Ok It was an absolute nightmare. I got my car ok found my sister a car and co signed on it she traded in her truck and was told it was going straight to auction 8 hours later it’s posted on Facebook from their used car department with a nasty post about the color(yellow) asking double the trade in value. I get you have to make money but lie to us and then posted in a very unprofessional manner. Her title came it was supposed to have a check with it for the remaining balance of her trade in, nope had to call them to have them “find” the check. They say they got her a better interest rate ok great. 2 Weeks later we get a call that the finance guy made a mistake so we go in for 3rd contract signing. He tells us NOTHING can be done to bring down the payment closer to what was promised so I ask to speak to a manager. They get me the New Car Manager Chris Taff he’s extremely rude and condescending and gets us down a little bit on the payment. Meanwhile I asked for s quote on electric windows because my new 2017 car comes with manual windows. The sales team says they were going to try to get me s good deal since I was a good customer aka bought 2 new cars. The senior guy tells his associate to contact me telling me he still working on the pricing. She calls but doesn’t leave s voicemail. Instead she calls my sister leaving her a voicemail saying she has something urgent to talk to her about. My sister calls her back and she wants my sister to give her a good survey because according to the sales lady she got chewed out because my survey want good. I email the executive manger and get no reply but I get a call from her manager telling me she was talked to about not calling me not my survey. He then tells me he’ll call me back with a quote one the windows. I finally hear from him and he’s says it’s a little high let him see what he can do. No call. I call him on another matter and he answers and says let me call you back in 30 seconds. Never calls me back. So I’m short I will never go here again. I will vehemently discourage anyone from ever coming here. In fact as soon as I can I will trade in my car. This is all in less than 3 weeks! Got a respond when I left a bad review in Facebook the assistant manager of new cars wouldn’t call me back. Called and talked to another salesmen names Issac and he never callld me back. I call one of my original salesman and he tell me he was informed not to answer any of my calls. But he will work with me and if I call him when I’m ready for an oil change he will see what he can do about power windows. I called the Original salesman when I was ready for my first oil change and he never returned my calls. I called a general manager and he told me that guy had warned him I was going to call. The manager tells me he won’t do anything because there’s nothing in the original paperwork and it was 7 months ago. I told him I was going to complain to the BBB and he told I shouldn’t do and and would only answered me after I asked him multiple times es why. He said because I’ll have to let them know this all happened in October 2017. I said that kind of the point of my anger. The WORST customer experience I’ve ever had! Update as of 6/15 my complaint with the BBB is going on file and whoever responded to the complaint was again very unprofessional saying I was trying to bully and blackmail to get free stuff. Had to take it to the BBB because Monty was rude saying I want telling the truth and I was just trying to get something for free. Had to talk to him because Jody More wouldn’t return my call but informed Monty “someone” would probably be contacting him about power windows. I find it suspicious that he wouldn’t call me back but instead goes to his manager and tells him to expect a complaint. I’ve also filed a complaint wit GM. More