Jim Norton T-Town Chevrolet

Enjoyable Justin was very easy to work with. He was friendly and knowledgeable about the vehicle. There was no pressure and he wanted me to get the right vehicl Justin was very easy to work with. He was friendly and knowledgeable about the vehicle. There was no pressure and he wanted me to get the right vehicle at a fair price. More

My first and worst experience buying from a major dealership The only reason i would ever considered coming back to this dealership would be because of richard. He is the only one who cared about the treatment I The only reason i would ever considered coming back to this dealership would be because of richard. He is the only one who cared about the treatment I went through using this dealership as my first time ever buying a car by myself. All the men there besides richard are sexist and they belittled me as a woman saying i quote,"i needed my husband in the room to keep me in check while the deal was being made." Richard had the decency to take me aside and apologize for all that i went through plus being told that the used car went under a 23 point inspection and had brand new brakes put on before it was put on the lot then to find out to be a lie and then saying that the 2 year old car i bought needed struts roders and brakes... they kept my car for a month and the general manager told me that he shouldn't have to be dealing with me. All and all if you come to this place ask for richard or you wont be taken care of at all. More

Great Place very helpful, Richard C. and Phil were great in getting me into another car after I totalled the first car I financed with them. They got me into a n very helpful, Richard C. and Phil were great in getting me into another car after I totalled the first car I financed with them. They got me into a newer car with the same payments. More

Trustworthy Our dealer was honest, upfront, and very kind!!!!! Our dealer was able to stay under me and my husbands budget which is what sealed the deal!! Our dealer was honest, upfront, and very kind!!!!! Our dealer was able to stay under me and my husbands budget which is what sealed the deal!! More

AMAZING EXPERIENCE -- Sending all my friends!!! A few weeks ago my parents and I were shopping on the internet for a 2nd car for me to goto work. I'm a teacher that takes care of my parents and it w A few weeks ago my parents and I were shopping on the internet for a 2nd car for me to goto work. I'm a teacher that takes care of my parents and it was just getting too hard with a combined household and only 1 car. After calling around to numerous dealerships we finally got in touch with Deanna who was the most polite and honest person we've ever talked to! She promised she'd get us with a great salesman and would greet us when we got there. After arriving and being greeted by Deanna (such a sweetheart!), we were introduced to Trevor. He was AMAZING! He never pressured us and he educated us the whole time, explaining everything so we knew what was happening and didn't feel like we were being "sold," but rather "helped," along the way. He explained up front about pricing and how payments work, so were weren't surprised when it came time to sign paperwork and helped us find a car I absolutely LOVE!!! A 2016 Ford Focus!!! <3 Send all your business to these two people!!! I will follow them anywhere they go!!! More

Switch and bait Dealership! Quoted a price on the Internet. Upon arrival they wanted thousands more for the same vehicle and stock number. Acted like they thought it was funny. F Quoted a price on the Internet. Upon arrival they wanted thousands more for the same vehicle and stock number. Acted like they thought it was funny. Found it not to be a good place to purchase a vehicle. Tried to get us to drive the vehicle for thousand more. Manager was arrogant acting. More

Amazing, quick & easy Everyone I talked with was friendly and helpful. The sales man that I worked with, Justin Kaczynski was AMAZING!! He was very knowledgeable about the Everyone I talked with was friendly and helpful. The sales man that I worked with, Justin Kaczynski was AMAZING!! He was very knowledgeable about the vehicles and answered all of my questions. He went ABOVE & BEYOND to help me find the car of my dreams!!! The vehicles are reasonably priced and very affordable! More

I came there to look for a car for my daughter ended up leav This dealership is the only one that I have dealt with and the four cars for past cars that I financed I believe in the dealership and my next car wil This dealership is the only one that I have dealt with and the four cars for past cars that I financed I believe in the dealership and my next car will be purchased at that dealership More

Run!!!! What started to not be the best experience ended even worse!! 2 issues I've had during the process of getting my SUV from this God awful place... #1 i What started to not be the best experience ended even worse!! 2 issues I've had during the process of getting my SUV from this God awful place... #1 it took 3 weeks to buy the dang car because their finance company delayed everything for whatever reason (at least that's what I was told) #2 they sold me a car with a headlight that was out and a radio that wasn't working properly... it took 2 weeks to get them to fix the headlight which was a safety issue and after plenty of arguing I finally got my radio fixed... I thought my issues were over but I was terribly wrong! As part of my original "deal" my tags and plates were to be included... In fact I remember I specifically remember having a conversation about it with my dealer, Eddie when we are on the test drive and how I know it can be done and I needed it to be done because I knew I would not be able to afford to pay that and a car payment in the same month. He agreed, "We'll make it happen".... That night my Mother in Law and I hard signed (with an ink pen) several pieces of paper work to show the basic outline of our deal.... Tags and plates were included on this list. I thought everything was fine... So fast forward to a week before my "paper" tag was going to expire and I started calling wanting to know what I do or when I should pick up my plates... Miraculously no one knew what I was talking about... Some paper work was dug up where I signed that I was responsible for the registration... My mistake for not reading everything they threw at me, I take 100% responsibility for that, however, where is the original paper work that was "ink signed" and not electronically signed?? Any guesses? NO ONE CAN FIND IT! Surprise Surprise....I talked to Phil Tompson a manager and his boss Tom Amos who is the manager of the entire place and told me that he couldn't look for the paper work at that moment and that he would have to find it in order to back up what I was saying but they were under an audit... That was Friday 4/27/18 the day my tags expired... I've called and left several messages and not once has anyone ever bothered to call me back. So now I am stuck with a $750 registration fee that as far as I'm concerned can come out of 3 peoples pockets that work there! But of course I will get screwed. It hard to believe that a whole dealership can lose paper work conveniently that releases them of any obligations. All I kept hearing was, "well we lost $1500 on this deal." Not my problem... It was listed for just under $10,000 on the website and I'm spending a total of $17,000 when everything is said and done so how are you losing a xxxx thing? (I'm sure there's some lingo that I'm not aware of since its not the industry I work in) any way all that set aside... I will NEVER and I mean NEVER recommend this dealership to anyone I ever know because why would I want anyone I know or anyone for that matter of fact to do business with a company who cant get their lives together!? Lets see, conveniently lose paper work, make changes to a deal without telling the other party, argue and show ZERO customer service skills and cant do a single thing they say... The only reason I got my radio fixed at all was because of 2 reviews I posted and then was called and asked to delete or change the reviews which I agreed and did. Well needless to say I've updated my reviews... And these aren't being changed... Don't go to this dealership... Run in the opposite direction! More

Happy Equinox owner Our salesmen, Richard, was an awesome guy! Our 5 month old baby girl loves him! He did everything he could to get us into a nice vehicle after being i Our salesmen, Richard, was an awesome guy! Our 5 month old baby girl loves him! He did everything he could to get us into a nice vehicle after being in a bind from a wreck that totalled my vehicle! Thanks Richard! More