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Jim Norton T-Town Chevrolet
Tulsa, OK
1,949 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered.
Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,949 reviews
January 01, 2017
2017 Equinox Purchased Kristopher and Cass were very pleasant to work with. They were very friendly and helped us with a great deal on a new Equinox! Thanks so much, guys! Kristopher and Cass were very pleasant to work with. They were very friendly and helped us with a great deal on a new Equinox! Thanks so much, guys! More
by Handle
Employees Worked With
Kristopher Redd, Cass Filhiol
January 01, 2017
Kris Redd was great! Very positive, helpful, and supportive! I will recommend my friends and family to ask for him! Thanks so very much Kris!!! was great! Very positive, helpful, and supportive! I will recommend my friends and family to ask for him! Thanks so very much Kris!!! More
by Gina
Employees Worked With
Kris Redd
December 31, 2016
Bought a 2017 Traverse Cass was a pleasant surprise to the, end of the day, last stop to shop, car purchasing experience for me. My only regret was not knowing better and co Cass was a pleasant surprise to the, end of the day, last stop to shop, car purchasing experience for me. My only regret was not knowing better and coming here first! More
by Ginafoster
Employees Worked With
Cass Filhiol
December 29, 2016
Great Car Buying Experience This was the most stress free and hassle free car buying experience we've ever had. My husband and I knew what we wanted and these guys made it happe This was the most stress free and hassle free car buying experience we've ever had. My husband and I knew what we wanted and these guys made it happen. I love my new Tahoe and would highly recommend you go see Brendan & Cass for your next car purchase. More
by Rod & Steph
Employees Worked With
Brendan Jackson, Cass Filhiol
December 29, 2016
Great service and fast I think this dealership is amazing. The service is excellent, very professional and will help you anyway they can. I myself was in a down soiral from I think this dealership is amazing. The service is excellent, very professional and will help you anyway they can. I myself was in a down soiral from my past credit and medical bills, and they got me approved. Now im on my way back up. More
by Misty Chandler
Employees Worked With
Jason
December 28, 2016
Save yourself the hassle We stopped in to Jim Glover Chevrolet used car lot on 12/24/16, and were immediately met by a salesman named Kamarochi (sp?). He was very friendly and We stopped in to Jim Glover Chevrolet used car lot on 12/24/16, and were immediately met by a salesman named Kamarochi (sp?). He was very friendly and helpful. We told him the budget we had to work with, and were wanting to use our golf cart as a trade. Found out this would be excellent, as the used car lots sides golf cart had been stolen the prior week. He takes us to see a Chevy Tahoe, and we test drove it, and loved it. It had 1 issue at that time, which was the hood latch didn't completely latch the hood tight. We go in to start the paperwork, and his manager Mazen comes over with a cost writeup on the Tahoe, to the tune of 10,989 I believe. We hemmed and hawed about it for a few minutes, and while Mazen was in the used car tower, my husband got online, and the Tahoe we were buying was listed at 6704 on the internet site. When we pointed this out to them, Mazen became nasty and defensive, and blamed it on a misprint by the internet people. needless too say, we still got it for that price, but only after arguing and made to feel like criminals. Before we signed any paperwork, it was agreed upon the hood latch would be fixed. Finished paperwork, and drove it off the lot. Took it to Wichita the next day for Christmas, and driving up, the only issue we had was a horrid rattle, possibly from the hood not being latched tight. Get back in it to leave, and the check engine light is on. Drove it back to Tulsa Sunday night, and took it in to be looked at Monday. They determined the check engine light was on due to 4 bad censors, and that we also had a leak in the rear end seals. They decided they would fix the censors, but not the leak, as its not a safety issue. The problem with this is, they knew about the leak before they sold it, and didn't say a word. Made arrangements to bring it back on Tuesday 12/27/16 to have the hood latch and censors changed. Got there Tuesday morning, and lack of communication all around, people didn't know I was coming. They finally took it back around 11:30 AM, and around 12:30, they gave me a ride home. At 3:30, we find out it still isn't done, and needs to be left over night. At 11:40 this morning I get a call that it's ready, so we go to pick it up, and the censors are done,or at least that's what they told us, but they decided they weren't going to fix the hood latch, even though, it was written into the contract it would be fixed. I told Kamarochi I was tired of the way we were being treated, I would have the hood latch fixed on my own, and send the bill to them. Now I will say, Robert was helpful also, in that he pushed through for the censors to be changed, and got a price estimate on fixing the rear end seal leak. While I believe Jim Glover Chevrolet should have fixed that issue, without cost to me, I appreciate Robert telling me how much it would probably cost to be fixed there, so I could take it somewhere else. I felt like Mazen didn't want us there, and caught him lying to us more than once. So no, in all good conscious, I cannot recommend Jim Glover Chevrolet Used Cars to anyone. More
by bethypoo1971
Employees Worked With
Kamarochi, Mazen & Robert all over at the Used car side.
December 27, 2016
Perfect Chritmas Present It was a great experience easy to work with and got us exactly what we wanted with no hassle. Always have enjoyed the service they provide. Definite It was a great experience easy to work with and got us exactly what we wanted with no hassle. Always have enjoyed the service they provide. Definitely keeping my business More
by santasguy
Employees Worked With
Cass Filhiol
December 17, 2016
Service Mr Mai was great as was Ryan and Corey. Looking forward to buying many more chevys. Wished car buying was always this easy and smooth Mr Mai was great as was Ryan and Corey. Looking forward to buying many more chevys. Wished car buying was always this easy and smooth More
by Champton2186
Employees Worked With
Keivin Mai , Ryan McCauley
December 13, 2016
Women can Buy with Confidence! Most women take someone to a dealership because of fear they are being taken advantage of... I recently bought a new Chevy 2500 Silverado from Jim Glo Most women take someone to a dealership because of fear they are being taken advantage of... I recently bought a new Chevy 2500 Silverado from Jim Glover. I found the truck i wanted, and it was a little higher than i wanted to spend. However, sales was able to meet me at the price i needed the truck to be at and even throw in a few extra options too! Not only did he bring the price down for me, but he didn't try and talk me into a different or a more expensive truck he knew i would qualify for. I am super happy with Jim Glover and I won't shop anywhere else. This is the 3rd truck I have purchased in 14 months from them and I will continue to stay with this dealer because the salesmen are honest and the service department ensures I am fully satisfied as well. More
by enactpeace
Employees Worked With
Isaac Dennis, Cass Filhiol
December 11, 2016
First Brand New Car What an awesome experience at Jim Glover Chevrolet. Drove in expecting to by a used vehicle. Drove home with a brand new Malibu. No pressure at all What an awesome experience at Jim Glover Chevrolet. Drove in expecting to by a used vehicle. Drove home with a brand new Malibu. No pressure at all. Cristian Sanabria is an outstanding salesman who gave me options, information, and confidence in buying the vehicle I was comfortable with. From the moment he greeted us in the lot to the moment I drove the car out of the lot, Cristian was there to lead and guide my decisions. First time I ever bought a vehicle where I was not pressured or talked into anything. I highly recommend Jim Glover Chevrolet and by all means, ask for Cristian Sanabria. You'll be glad you did. More
by Greg Auman
Employees Worked With
Cristian Sanabria
