Jim Norton T-Town Chevrolet

Jody Frates was our service advisor and took excellent care of us. He was a professional and made sure all our questions were answered. We will send ALL friends and family to Jody! care of us. He was a professional and made sure all our questions were answered. We will send ALL friends and family to Jody! More

phillip is awesome! He stays on top of his customers and gives updates on your vehicle while in service. I will always deal with Phillip gives updates on your vehicle while in service. I will always deal with Phillip More

Didn’t stand by the offer that was sent to me. My credit is very good and none of the offers sent to me was any good. But the salesman was great and that’s the only reason we bought a truck. But the truck w is very good and none of the offers sent to me was any good. But the salesman was great and that’s the only reason we bought a truck. But the truck was new but had scratched up all over it. Won’t be back there again. More

My visit couldn’t have bee better! Phillip was so nice and very informative when it came to advising me of the service that my car was in need of. He was very professional and smiled a lot which I liked. and very informative when it came to advising me of the service that my car was in need of. He was very professional and smiled a lot which I liked. I was in and out in less than 45 minutes for my oil change. More

My service was great. Philip did an outstanding job as usual. I will be taking both my Chevrolet vehicles back to him for all my maintenance needs. usual. I will be taking both my Chevrolet vehicles back to him for all my maintenance needs. More

Recall and oil change was needed.. all taken care of very quickly.. appreciate the ease of making the appointment and getting the work done . Thank you quickly.. appreciate the ease of making the appointment and getting the work done . Thank you More

Efficient with a can do approach. They were able to do a software recall update on a Saturday even though I didn't call until noon that day. software recall update on a Saturday even though I didn't call until noon that day. More

" FOLLOW UP" I felt like I got the run around it was very exhausting!!! not to mention never received any word back in regards to approvals or other deals. Salesma I felt like I got the run around it was very exhausting!!! not to mention never received any word back in regards to approvals or other deals. Salesman was very nice and professional overall. More

Outstanding. Mike Nickerson in sales is the best! Buying a car can be a really exhausting experience at most dealerships. Not so here. Mike Nickerson seemed genuinely more interested in finding the Buying a car can be a really exhausting experience at most dealerships. Not so here. Mike Nickerson seemed genuinely more interested in finding the best deal for ME - not just looking to make a sale for himself like most salesmen. He took the time to carefully explain all my options, both on models to choose from, whether to buy the current year model or brand new closeouts of 2019 models, as well as dealer demos for better pricing and even comparing with used car options. Rearely have I found a salesman who was more interested in being sure I was happy over the long run and not just for what was the "deal of the day". Even more important is how much Michael Nickerson (my salesman) continues to follow up with me after the fact to be sure I am continuing to be happy with service after the sale. He still calls occasionally just to make sure I am still satisfied and offering advice and assistance for a great ownership experience. This dealership is great - and Michael Nickerson really rocks! More

Check up Took my truck in for small repairs , oil change and detail. All was done well except for detail. My 12 year old daughter can clean a vehicle bette Took my truck in for small repairs , oil change and detail. All was done well except for detail. My 12 year old daughter can clean a vehicle better. Service good Detail xxxx poor More