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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,338 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,338 reviews

March 30, 2023

Jon and Mike were very helpful in my car buying experience. They answered all my questions and made me feel very comfortable the entire time. I would recommend them and Jim Norton to anyone looki More

by arbach01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Coats, Mychal Zambrano
Mar 31, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2023

Great experience because of Mychal Zambrano, he was very helpful throughout the whole process. The finance lady Ginger, not so much. More

by Azn87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mychal Zambrano, Alva Romero, Ginger Aldave
Mar 30, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2023

I understand that Jim Norton has no control over road construction in the area, but the traffic volume on Memorial is atrocious! JN had the vehicle that I wanted, but the inconvenience of the location f More

by Wbfordengr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cole Houchin, Virginia Fuenmayor
Mar 29, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback, we are glad Virginia and Cole took such great care of you!We agree with your construction traffic comment, seems like construction everywhere in Tulsa lately!We have shared these comments with our management team for review.In the meanwhile, please feel free to reach out to our New Car Director, Gibson Freter, at 918-250-6888, Gibson_freter@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 27, 2023

Virginia was very helpful although I was her first used vehicle sale. I would use her again. More

by Jr_bombero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Virginia Fuenmayor, Bryan Clark
Mar 28, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 26, 2023

The team was easy to work with and honest and helpful from start to finish More

by Jjzbroke76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Houchin, Eric Vincent
Mar 27, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 22, 2023

Eric has gone above and beyond, as has my financial person there, Alex, I think. More

by mwaller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Vincent
Mar 23, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

March 21, 2023

Eric at Jim Norton Toyota was extremely patient with me and made my first car buying experience wonderful. Thank you Eric! More

by Klcosmo21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Vincent
Mar 21, 2023 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 15, 2023

Worked with us when it was tough to find a new car in the market. Good experience. More

by mattjjmcdaniel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock
Mar 16, 2023 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 15, 2023

The dealership was great. Alva was awesome! She was patient as we test drove 3 cars. She was very knowledgeable and helped us through the entire sales process. Highly reco More

by chet0052456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Houchin, Alva Romero
Mar 15, 2023 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

March 13, 2023

Complete circus. Do not prioritize appointments or loyal customers. Very unprofessional attendant at the counter More

by Kwoodward030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Hemphill
Mar 14, 2023 -

Jim Norton Toyota Tulsa responded

Hi – we are happy to help in any way possible, unfortunately we cannot identify you from your review name. Was this review meant for Jim Norton Toyota? If so, we definitely want to discuss your concerns and ask you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. If the review was accidentally posted on the wrong site, we respectfully request its removal and appreciate your assistance. Sincerely, Courtney, Jim Norton Auto Group

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