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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,334 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,334 reviews

December 14, 2022

Nothing but great customer service from James. thank you for helping and Merry Christmas to you all. More

by kapslangh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Courtney, Jim Norton Auto Group

December 14, 2022

Great Customer service. We Been looking for months for this vehicle. Thankyou James and JimnortonToyota. More

by tslianpu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

December 14, 2022

Honest, professional, and timely from start to finish. Joe was the best salesman and made the experience hassle free. The sale and final price was a good experience. More

by Mattyooo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Pinkerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Owens, Joseph Shepherd
Dec 15, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

December 13, 2022

Seth and the whole team made purchasing a vehicle very easy. The whole staff was very helpful and informative with the questions we had. More

by stephenm918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hammond, Alex Cisneros
Dec 14, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

December 10, 2022

Our whole experience was wonderful. Lisa went out of her way to make sure of that.We can't say enough of how well and profeshional she was with our looking and buying experience.Your com More

by Cliftonmaxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Tarrant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Courtney, Jim Norton Auto Group

December 10, 2022

Had a wonderful experience here on Friday. Joe was very kind and patient and worked with my boyfriend to purchase a used car. He made us feel comfortable and happy to be there! We had a very u More

by hannahreneeok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Cisneros, Joseph Shepherd
Dec 12, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

December 10, 2022

Customer oriented in every way. As soon as I pulled in I felt the consultant was on MY side, not theirs or the companies, per say. After a horrible experience at Ferguson Kia, Jim N More

by Adam Taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Cisneros, Joseph Shepherd
Dec 12, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Courtney, Jim Norton Auto Group

December 09, 2022

I’ve been taking my Tundra in to Jim Norton for maintenance and service for a couple of years and when I decided to trade in for a more economical vehicle, I was equally impressed with the sales te More

by marthacasey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Hemphill, Kade Stuart, Mychal Zambrano
Dec 12, 2022 -

Jim Norton Toyota Tulsa responded

We appreciate your input, Martha. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Courtney, Jim Norton Auto Group

December 09, 2022

I have been looking for a specific car with specific features and Joon was great with helping find the exact car I was looking for even when it wasn’t on the lot. It meant a great deal especially when More

by Donitaabbott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neng Yang
Dec 12, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Courtney, Jim Norton Auto Group

December 09, 2022

Repeat customer. That should tell you all about this place. No pressure sales. Great selection. They have service loaners. More

by Tomski74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Tarrant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

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