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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,347 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,347 reviews

March 14, 2022

Everyone from this dealership was friendly, helpful, informative, transparent, quick. I would recommend to anyone More

by mattjoe.sala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Houchin
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Mar 15, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 14, 2022

Jon Coats was great. Most of our communication prior to the sale was through text. This was very convenient for me during the work week. He was able to let me know which More

by Grant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassidy Owens
Report | Print
Mar 15, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 14, 2022

Muy bueno y muy buenos empleados ALBA ROMERO EXELENTE ME GUSTA COMO TRABAJA siempre pendiente de todo More

by Emmanuelyzuly0388
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan York, Alva Romero
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Mar 15, 2022 -

Jim Norton Toyota Tulsa responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 14, 2022

Friendly, well informed on the pricing, got the best financing rate, answered all my questions on operating my car. Wonderful place to buy a car. More

by velma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Lineback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Hammond
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Mar 15, 2022 -

Jim Norton Toyota Tulsa responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 12, 2022

The salesman was easy to work with throughout the process. He was not pushy but very patient as we decided to purchase the car. More

by Jogus6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, Nicholas Craddock
Report | Print
Mar 14, 2022 -

Jim Norton Toyota Tulsa responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 11, 2022

Everyone I talked to at Jim Norton was helpful and nice. They were great about making getting a new car a good experience even with all the obstacles right now. Nick was also really great about keeping in t More

by sara.skido23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Knowlton, Nicholas Craddock
Report | Print
Mar 11, 2022 -

Jim Norton Toyota Tulsa responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 09, 2022

Zach was very attentive. He got us a exactly what we wanted. We would definitely buy from him again. Thank you Zach!! More

by Steph3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman, Kade Stuart
Report | Print
Mar 09, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 09, 2022

We didn’t have a lot of waiting around and sitting which was very nice. Jon was responsive and worked hard to answer all my questions. More

by Megblakeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cisneros
Report | Print
Mar 10, 2022 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 07, 2022

Very friendly and helpful sales staff. Appraisal of trade in was quick and reasonable. Great overall experience! More

by Janie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman, Sara Knowlton
Report | Print
Mar 08, 2022 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 07, 2022

Good source for cars. We had to wait a month longer than expected, but that was on Toyota and Zach kept us updated. More

by sash-maillot0a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bergman, Kassidy Owens
Report | Print
Mar 08, 2022 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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