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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,353 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,353 reviews

August 11, 2021

Tony was great to work with! He took care of us like family and walked us through every question we had. Will definitely be recommending him to friends and family. More

by leslieeher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 13, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your great review, Leslie We're glad that Tony could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 11, 2021

Toyota always puts customers first. Great car selection with thorough car faxes. Made us feel comfortable and valued. Didn’t feel pressured into making any quick decisions. More

by hernandezdwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Roberts, Sara Knowlton
Aug 13, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 10, 2021

The treatment was excellent. I am really happy with how they explained everything that I did not understand. I am really satisfied with everything. Great service!! More

by Laura Araujo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 12, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 10, 2021

Zoua went above and beyond on helping me with this purchase during a very trying time. My only complaint was with the finance service who stole my deposit and would not refund. I already had a deal wo More

by DODGERSPENN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoua Vang, Sara Knowlton
Aug 12, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 10, 2021

We bought our Tacoma in a total downpour on July 1 . We are totally pleased with the truck and we were totally pleased with Zoua and her great sales ability. No arm twisting and ready to answer all questio More

by Gordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoua Vang, Kevin Stringfellow, Hawk Bledsoe
Aug 12, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 09, 2021

Tony went above and beyond to help us get this car he got things done fast if you need a car you need to ask for Tony he will make it happen More

by marsoandjen2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 11, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 09, 2021

Tony was amazing! He made buying my car a breeze! He was so helpful and he is one of the nicest people I’ve ever met! More

by rebecka.randall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARIG-USED CAR TONY Al-taweel
Aug 11, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your great review, Rebecka! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 09, 2021

Luis was extremely helpful and informative. He truly made my experience when purchasing my car. He explained everything thoroughly. He was truly a blessing and I would recommend Jim Norton solely because of More

by Krystal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Espina
Aug 11, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 09, 2021

Wish we could have worked with someone else in finance, Sara was too pushy even when I told her several times that I did not want an extended warranty. I ended up buying one and 2 days later came back and More

by ericadk7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Rice, Sara Knowlton
Aug 11, 2021 -

Jim Norton Toyota Tulsa responded

Erica, thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 09, 2021

Great service, very professional, and had a convenient shuttle service home and back while the car is being worked on! More

by Lili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Stringfellow, Kassidy Owens
Aug 11, 2021 -

Jim Norton Toyota Tulsa responded

Lili, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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