Back

Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,317 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,317 reviews

April 21, 2021

With no doubt, my first choice is always Jim Norton Toyota. Good vehicles, good people, good service. This is the fourth car I bought at Jim Norton Toyota. More

by elvis farinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas, Stefan Gerlei
Apr 23, 2021 -

Jim Norton Toyota Tulsa responded

We really appreciate your feedback, Elvis. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 21, 2021

Luis was great! He was very kind and never pushed me to buy anything right away! He listened, informed, and was honest about the whole experience. It was my first experience at a car dealership and Luis ma More

by autumngirod
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Apr 23, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that Luis was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 20, 2021

Zoua was kind, upfront, honest, and most importantly kept my needs top priority. The entire process was plus trade in was simple and quick. I had a fantastic experience. More

by C.yates97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Zoua Vang
Apr 22, 2021 -

Jim Norton Toyota Tulsa responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 19, 2021

Great customer service!Very knowledgeable sales person, Great customer service! Very knowledgeable sales person, offering great support to make my decision. Wes payed attention to all my needs related to More

by Dinu S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Gerlei, Wes Koch
Apr 21, 2021 -

Jim Norton Toyota Tulsa responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 16, 2021

great customer service James was very helpful and answer great customer service James was very helpful and answer all my questions. Will buy from him again. Thank you for everything. GOD bless you guys More

by dongpi97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review! I'm very happy to hear that James was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 16, 2021

This dealership they were very helpfully,but they need to be upfront with the interest rate when presenting it to the customer.thank for all the efforts zeb made to see as through the process. More

by Jacquelinebam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Apr 20, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing, Jacqueline. We take our award-winning reputation & your feedback seriously and would like to discuss the details with you as soon as possible. Please contact our Finance Coordinator, Victoria Benedek, at 918-250-6888, Victoria_benedek@jimnortontoyota.com. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 16, 2021

Cole built a trusting relationship with me from the start. Listened, informed, made me laugh and didn’t let me buy just any car. He is passionate about his job. His passion made me want to see him succ More

by lisa.rokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis, Shawn Hammond, Cole Houchin
Apr 19, 2021 -

Jim Norton Toyota Tulsa responded

Lisa, we loved reading this review! Happy customers are our aim, and it appears Cole really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 14, 2021

I just purchased my 4th vehicle from JNT over a 17-year period. Three Highlanders; one 4Runner. The sales and service departments are first-class. Enough said... More

by Tom O.
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 13, 2021

I came in to look at a new vehicle. I fell in love with the Camry Robert showed me.I thought I wanted a red one but I love the white one I got. More

by Lagrice046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefan Gerlei
Apr 15, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Jim Norton Toyota! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 13, 2021

Luis was very helpful guiding us through the options available , leading us to purchase a vehicle that really exceeded our expectations and at a price we could afford. Lynn and I have already shared ou More

by cheeko
Recommend Dealer
Yes
Employees Worked With
Luis Rivas, Sara Knowlton
Apr 15, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Luis and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

...
146
...