Back

Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,344 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,344 reviews

April 29, 2021

Luis was very helpful. He found me exactly what I was looking for. I never felt pressured. I couldn’t be happier with my new RAV4 hybrid! More

by skperry81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Apr 29, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Luis and our team were helpful during your visit and that you love your new Toyota RAV4. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 27, 2021

The process of buying a new car was made so much easier and more fun with the help of Cole, the salesperson I was lucky enough to work with. He is very knowledgable and really listened to what I needed fo More

by staciabevan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Allen, Cole Houchin
Apr 29, 2021 -

Jim Norton Toyota Tulsa responded

At Jim Norton Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 25, 2021

Zeb was excellent today. I was very nervous about getting a new car, but he made everything very easy. He answered all my questions and made this entire experience enjoyable. More

by rbbward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Knowlton, Zeb Freter
Apr 27, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 24, 2021

Happy with everything. Happy with the process. happy with the Camry. happy with the salesman. Everything is happy with Jim Norton Toyota. Will be back inthe future More

by lyanpyi2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 24, 2021

Bought my new 4runner a few weeks ago and had the best experience. Drove off the lot within a few hours:) I will definitely return when it's time for another new Toyota. Thank you James and Sara for the a More

by Amy B.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Knowlton
Apr 27, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 23, 2021

Happy with everything from Jimnorton toyota. really happy with salesman James as well. satisfy with sienna and got a great deal today. will be back in the future. More

by zamkmuang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thang “James” Khual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 22, 2021

Best dealership in Tulsa the sales man was very nice and not pushy also he was very patient and kind. I’m really happy with my purchase. More

by dima72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Apr 26, 2021 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 21, 2021

With no doubt, my first choice is always Jim Norton Toyota. Good vehicles, good people, good service. This is the fourth car I bought at Jim Norton Toyota. More

by elvis farinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas, Stefan Gerlei
Apr 23, 2021 -

Jim Norton Toyota Tulsa responded

We really appreciate your feedback, Elvis. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 21, 2021

Luis was great! He was very kind and never pushed me to buy anything right away! He listened, informed, and was honest about the whole experience. It was my first experience at a car dealership and Luis ma More

by autumngirod
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Apr 23, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that Luis was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 20, 2021

Zoua was kind, upfront, honest, and most importantly kept my needs top priority. The entire process was plus trade in was simple and quick. I had a fantastic experience. More

by C.yates97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Zoua Vang
Apr 22, 2021 -

Jim Norton Toyota Tulsa responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

...
148
...