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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,315 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,315 reviews

April 06, 2021

Robert gave us a great experience. He was so nice and made our shopping experience easy and enjoyable! I was so nervous about purchasing a new car, but I am incredibly happy with our purchase and I can s More

by kwoodd20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Geer
Apr 08, 2021 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 05, 2021

Excellent service was provided by Cole and Sarah and the sales process was very smooth and quick. Cole was very knowledgeable about the vehicle and worked hard to negotiate a fair deal. More

by jsh92016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Knowlton, Cole Houchin
Apr 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 05, 2021

We had a great experience working with Cole at Jim Norton. He is no hassle and no pressure. He finds what you want in a vehicle and tries to accomodate that. If you want a pleasant experience go ask f More

by PatandTami1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Cole Houchin
Apr 07, 2021 -

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 04, 2021

Second time purchasing a car with Jim Norton Toyota! Another great experience! Wes was very patient with us and made sure we saw different options for the vehicle so we could make the best choice for us More

by Lori F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Koch
Apr 06, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 03, 2021

I had a great experience at Jim Norton. They gave me a good trade in for my vehicle and worked with me to figure out the best options on my Camry for me and my budget. Wes even drove me all over the lot More

by Julie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, Wes Koch
Apr 06, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

April 01, 2021

Wes was awesome! He loved the Prius just like me and was very knowledgeable and accommodating. He went out of his way to make us feel comfortable with our discussion and get exactly what we wanted. He under More

by kdennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kassidy Owens, Wes Koch
Apr 06, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 31, 2021

great experience from searching for the right vehicle to meeting the salesperson to the financing. Top notch folks here. I would recommend to my friends. More

by twhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Knowlton
Apr 06, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 30, 2021

Great experience! I travelled in from out of town and everyone - especially Pedro - was very accommodating to my schedule. I drove away with the vehicle I wanted! More

by joshualynnmathews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Neris, Sara Knowlton
Apr 06, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 28, 2021

Made the whole experience a pleasure. Buying a vehicle can be a horrible chore, but we left very happy and excited to be driving our new truck! More

by Mick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan dealt with our paperwork. Another excellent experience, Zeb Freter
Mar 30, 2021 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

March 27, 2021

Muchas gracias por tu atención por ser tan profesional, respondiste a todas mis dudas, y cumpliste con mi pedido muy agradecida con ustedes súper feliz con mi nuevo auto More

by josuna0478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivas
Mar 29, 2021 -

Jim Norton Toyota Tulsa responded

Gracias por sus comentarios. Sinceramente, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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