
Jim Norton Toyota Tulsa
Tulsa, OK
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Stress free purchase thanks to Randall I put off buying a new car for so long because I was dreading dealing with salesmen and all the stress that goes into making that kind of investment. I put off buying a new car for so long because I was dreading dealing with salesmen and all the stress that goes into making that kind of investment. Randall made the whole experience so easy I only wish I had gone in sooner. I told him what I wanted and he found me exactly what I was looking for in a price range I was comfortable with. He had an answer to every question and was extremely timely and professional. The best part was that he helped me make decisions that I wasn't sure about without being pushy. He truly wanted to see me happy with my selection. I recommend Randall to anyone in the market for a new car! More
Best experience because of Joe I had no intentions of making purchase that night but Joe made the process painless and enjoyable. He found the perfect vehicle for us. I highly recom I had no intentions of making purchase that night but Joe made the process painless and enjoyable. He found the perfect vehicle for us. I highly recommend him! More
Great guys delivering great service! As always, Jonathan Reimbold and team were great. They respected our time and even brought a test vehicle to our home since our schedule is hectic and As always, Jonathan Reimbold and team were great. They respected our time and even brought a test vehicle to our home since our schedule is hectic and we couldn't find time to make it to the dealership. Also, Randall Horton and Joel Andreasen were a pleasure to work with and I will be directing anyone in the market for a new/used vehicle their way! More
Really nice experience Having never been there before I was very surprised by how nice everybody was. It was a very painless experience! Very nice room to wait in and th Having never been there before I was very surprised by how nice everybody was. It was a very painless experience! Very nice room to wait in and the snack bar was very nice! More
Don't expect them to stand behind aftermarket products! I bought a new truck and camper shell from Jim Norton in 2015. I've taken the shell to them 3 times for leaks. One time they had my vehicle for almost I bought a new truck and camper shell from Jim Norton in 2015. I've taken the shell to them 3 times for leaks. One time they had my vehicle for almost a month because the 3rd party sent them the wrong parts. The shell leaked again and when I brought it back to them they gave me a speech about how they would take care of me, but we also discovered that part of the screws were missing from the window seals. Some of the trim pieces had been stripped out and re drilled with the original ones clearly not lining up. Metal shavings from the process were in the liner carpet. Doesn't look like quality service to me. Now they want to keep the shell for up to a month so they can send it back to the third party for them to work on it. I also received a speech about how it was now two years old and my truck was at 36900 mi which is technically outside the warranty, but they were still going to take care of me. Come on...we are only this far along because you've never been able to fix this stupid lemon in the first place. Apparently Jim Nortons idea of caring for their customer is letting their third party vendors take care of things at the customer's expense of time and resources. As well, they apparently think half baked workmanship is acceptable. Love Toyota, would never buy another product from Jim Norton again. More
4th Toyota Clean and comfortable place. This is the 4th car deal I've done with Jim Norton. JC Hergy has always been very helpful and easy to work with. Clean and comfortable place. This is the 4th car deal I've done with Jim Norton. JC Hergy has always been very helpful and easy to work with. More
very satisfactory , very timely and very friendly. When I left the service area I had confidence that everything that needed to be done, considering the age and mileage of my car, had been done and I d When I left the service area I had confidence that everything that needed to be done, considering the age and mileage of my car, had been done and I drove with confidence that nothing had been overlooked. There is something reassuring about having needed maintenance done by someone who is familiar with your car aware of what needs to be done. Andrew related to me the items that were scheduled but did not pressure me to accept them all. I appreciated that. More
Outstanding service again Let me start like this, 2 years ago needed to buy a car due to an accident and found a certified Corolla, since that time I have been back 5 more time Let me start like this, 2 years ago needed to buy a car due to an accident and found a certified Corolla, since that time I have been back 5 more times with my kids and the last was for a Certified 4runner that I claim as mine.....so if you want the best service with no stress then you need to come to Jim Norton More
Awesome buying experience! Robert was a pleasure to deal with, he listened to what we were looking for and worked hard to find it for us. He is a straight shooter and never felt Robert was a pleasure to deal with, he listened to what we were looking for and worked hard to find it for us. He is a straight shooter and never felt like he was trying to give us the run around. We are really busy and didn't really have time to go "car shopping" so we did most of the research online and then worked with Robert via texts, emails and phone calls in between work and other activities. I actually never met Robert until I came in to pick up the car. All the negotiations and discussion was done via my phone. He was very responsive and was great to work with. More
we got it! thanks to robert we got are truck, he even pick me up at my house, took care of all needs. great communication. even help us decide the color of the t thanks to robert we got are truck, he even pick me up at my house, took care of all needs. great communication. even help us decide the color of the truck. a true gentleman. 5 stars to you Robert. More