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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,319 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,319 reviews

May 08, 2017

Stress free purchase thanks to Randall I put off buying a new car for so long because I was dreading dealing with salesmen and all the stress that goes into making that kind of investment. More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Horton
May 09, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Stephanie! We appreciate your feedback and are happy to hear that Randall was able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 06, 2017

Best experience because of Joe I had no intentions of making purchase that night but Joe made the process painless and enjoyable. He found the perfect vehicle for us. I highly recom More

by Amhairdesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim
May 09, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this review. I’m very happy to hear that Joe could help get you set up with the perfect new car for you. If there is anything more that we can do for you please feel free to come back and see us any time! Take care. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 05, 2017

Great guys delivering great service! As always, Jonathan Reimbold and team were great. They respected our time and even brought a test vehicle to our home since our schedule is hectic and More

by natenangie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Andreasen, Randall Horton, Jonathan Reimbold
May 09, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review! I am so pleased that Jonathan, Randall and Joel were able to provide you with such exceptional service. We look forward to working with you or anyone you might send our way in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 05, 2017

Really nice experience Having never been there before I was very surprised by how nice everybody was. It was a very painless experience! Very nice room to wait in and th More

by Dallasftworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mincer
May 09, 2017 -

Jim Norton Toyota Tulsa responded

Thank you very much for taking the time to leave us a great review! I’m pleased to hear about your great experience at Jim Norton Toyota! If there is anything else we can do for you just give us a call! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 03, 2017

Don't expect them to stand behind aftermarket products! I bought a new truck and camper shell from Jim Norton in 2015. I've taken the shell to them 3 times for leaks. One time they had my vehicle for almost More

by Rjtulsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Remy
May 02, 2017

4th Toyota Clean and comfortable place. This is the 4th car deal I've done with Jim Norton. JC Hergy has always been very helpful and easy to work with. More

by houstyrhino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Hergy, Kord Padilla
May 04, 2017 -

Jim Norton Toyota Tulsa responded

It was a pleasure to read about your fourth car-buying experience at Jim Norton Toyota. Congratulations on your new car! It's delightful to know that JC provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 29, 2017

very satisfactory , very timely and very friendly. When I left the service area I had confidence that everything that needed to be done, considering the age and mileage of my car, had been done and I d More

by camryman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riddle, Andrew
Apr 30, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words. It is important that our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 29, 2017

Outstanding service again Let me start like this, 2 years ago needed to buy a car due to an accident and found a certified Corolla, since that time I have been back 5 more time More

by Bische,William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Krautheim
Apr 30, 2017 -

Jim Norton Toyota Tulsa responded

William, you have been doing business with Jim Norton Toyota for years and your review about us is truly appreciated. Enjoy your new Toyota 4Runner that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 28, 2017

Awesome buying experience! Robert was a pleasure to deal with, he listened to what we were looking for and worked hard to find it for us. He is a straight shooter and never felt More

by WadeMetzinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2017 -

Jim Norton Toyota Tulsa responded

Robert, I am happy to hear that your time spent with Robert was pleasant. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you again in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 24, 2017

we got it! thanks to robert we got are truck, he even pick me up at my house, took care of all needs. great communication. even help us decide the color of the t More

by freddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2017 -

Jim Norton Toyota Tulsa responded

Freddy, thanks for the great feedback and congratulations on your new vehicle! We are pleased to hear that Robert did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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