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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,325 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,325 reviews

November 24, 2016

Great experience We were purchasing a used vehicle. Our rep Dr. Todd Roberts was very helpful and did a nice job of getting us into the vehicle we needed. Very thoro More

by Marcia Burkett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts
Nov 25, 2016 -

Jim Norton Toyota Tulsa responded

Marcia, thank you for leaving us this review and congratulations on your new car! We are very happy to hear that Todd could help get you set up with the perfect new car for you. If there is anything more that we can do for you please feel free to come back and see us any time! Take care! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

November 20, 2016

Perfect customer Service!!! It wasn't even 10 seconds after exiting my vehicle when DJ greeted me. He helped me get behind the wheel of the car that I now own. I originally went More

by Rype26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike David, Joel Andreasen, DJ Reed
Nov 21, 2016 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that DJ and the rest of the team were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

November 15, 2016

Oil change and Air Bag recall. Service - Jim Norton did a great job changing my Oil and taking care of our Air Bag recall. We sincerely appreciate Josh Pippin in Service!! Thank you More

by kenrecoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pippin.
Nov 16, 2016 -

Jim Norton Toyota Tulsa responded

Hi Ken and thanks for your kind words! We appreciate Josh and we are thrilled that he has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

November 14, 2016

Competent & Friendly Service I have had my Toyota serviced at this Dealer for 4 yrs. Since I bought my Camry in 2004 with now 219000 miles I have never had a better experience! I More

by Willyok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Clay, Jim Page
Nov 14, 2016 -

Jim Norton Toyota Tulsa responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last four years and we look forward to the next coming years! We truly thank you again and we'll see you again soon! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

November 04, 2016

More selection and very friendly I just purchase another car from Jim Norton . I like all the service and also they have a lot of car for me to look at and sale person is very nice an More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Reed
Nov 07, 2016 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Jim Norton Toyota. Congratulations on your new vehicle! If you have any further needs, please do not hesitate to come back in for a visit. Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

November 04, 2016

Above & Beyond our Expectation This discribes the experience we had at Jim Norton Toyota and with our salesperson DJ Reed. We were looking to purchase a new Toyota Sienna.DJ provide More

by FARRELL A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Reed
Nov 07, 2016 -

Jim Norton Toyota Tulsa responded

Congratulations on your new Toyota Sienna! Thank you for taking the time to write about your experience. It's great to know that DJ was able to provide you with professional, courteous, pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

November 02, 2016

Great experience! We had a great experience at Jim Norton! DJ Reed was friendly and laid back but also extremely helpful and knowledgeable. We felt no pressure from him More

by JC & JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Reed
Nov 02, 2016 -

Jim Norton Toyota Tulsa responded

It was our pleasure to assist you in your vehicle purchase! It's great to hear that DJ was there every step of the way to ensure your experience was pressure free and easy! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

October 28, 2016

Great! Brett and crew in the service dept are always a pleasure to work with. I wouldn't hesitate to recommend using Jim Norton Toyota for service work in th More

by Eric Winn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Fry
Oct 31, 2016 -

Jim Norton Toyota Tulsa responded

Thank you so much for the nice review, Eric! We really appreciate this feedback and I'll be certain to share your compliments to Brett and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

October 28, 2016

I would buy from here again. No pressure. Definitely no haggling! All my questions were answered, our sales guy was very knowledgeable and helpful. The finance guy was quick and v More

by TRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Jones
Oct 31, 2016 -

Jim Norton Toyota Tulsa responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Jim Norton Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

October 26, 2016

No pressure buy I had a pleasant experience at Jim Norton. I Walked the car lot looking for the car I wanted without the pressure of a salesman shadowing me. When I w More

by Cefaulkner16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Clay, Kenny Owen, DJ Reed
Oct 27, 2016 -

Jim Norton Toyota Tulsa responded

Thanks for this awesome review and congratulations on your new Toyota 4Runner! We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Jim Norton Toyota. We will be sure to share your feedback with DJ. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com

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