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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,303 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,304 reviews

July 04, 2015

Used Pickup Purchase We saw a used pickup online and went to check it out. When we got there our salesman, Dr. Todd Roberts knew exactly the vehicle we were wanting to see More

by KN&KN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones, Todd Roberts
Jul 07, 2015 -

Jim Norton Toyota Tulsa responded

What an enjoyable review to read! It is reassuring to know that Todd and Nick provided you with a hassle-free and welcoming shopping experience. Our dealership’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

June 28, 2015

Purchase 2015 Avalon Our sales person, Robert Blocker, was very helpful We purchased a 2015 Avalon on a Saturday morning. The Finance person, Sean, was extremely nice a More

by avalonsarah2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Walsh
Jul 02, 2015 -

Jim Norton Toyota Tulsa responded

Sarah, thank you for this amazing review! I am happy to hear that Sean and Robert was such a great help throughout the entire process of your new 2015 Avalon! Congratulations and we hope you are enjoying your new ride! We look forward to seeing you again! Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

June 27, 2015

purchase of a certified used car Todd Roberts was very through and professional. I called me one day asking questions, called the next day to drive several cars. Within 20 minutes h More

by Mike Medlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Kyle Collins
Jul 02, 2015 -

Jim Norton Toyota Tulsa responded

Mike, thank you and congratulations on your purchase! We are so very pleased that Todd could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new vehicle! Follow us on Twitter and like us on Facebook to catch the latest specials! Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

June 26, 2015

Great Dealership Jim Norton Toyota works with you on dealing on a vehicle so that you are able to afford the vehicle that you are wanting...very easy to deal with and More

by Razza
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Walsh, Todd Roberts
Jul 01, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your wonderful experience with us, Razza! We always enjoy hearing from our customers. I am pleased to hear that our team were helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

June 25, 2015

Man oh man, my wife is in love - and it ain't with me! She LOVES her new Highlander! Marne, Sean and Mike provided excellent customer service and were fun to work with and we laughed a lot. They listened, More

by DStephenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, new Sales Manager from Austin, Sean Walsh, Marne Gibbs
Jul 01, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Mike, Marne and Sean was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We truly appreciate your loyalty and we look forward to seeing you again. Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com  

June 25, 2015

Great job! Pinney in finance did a great job! Appreciate all the work to get us the best deal! Zach even found money we were due from an old warranty. More

by Chimento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary "Zach" Pinney
Jul 01, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Pinney and Zach works incredibly hard to exemplify the Jim Norton Toyota’s commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

June 24, 2015

Oustanding Buying Experiance - You won't be disappointed When I need a vehicle, regardless of make or model, I come in and find Terry Howard. He always takes great care of my family. This makes the 5th veh More

by Lakebum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Howard
Jun 29, 2015 -

Jim Norton Toyota Tulsa responded

Thank you for this fantastic review! I am happy to hear that Terry is consistently providing you a wonderful car buying experience. We truly appreciate your loyalty to our business and we will continue to provide you a top notch customer service. Congratulations on your 5th vehicle and we look forward to seeing you again! Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

June 24, 2015

Fantastic service as usual!! We have been bringing our 2010 Prius to Jim Norton for five years. They are the best!!!! Thanks for all of your efforts!!! Thanks, Mike & Ann San More

by music man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony--in the service department, Adam Howell
Jun 29, 2015 -

Jim Norton Toyota Tulsa responded

Mike and Ann, thank you so much for the great review of your experience at our dealership and especially with our service team. All of the employees appreciate your loyalty to the dealership. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

June 23, 2015

Great service experience at Jim Norton Cody Clay did a great job of scheduling my service, ordering the part I needed, and then communicating with me and letting me know my part was in, and More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Clay
Jun 27, 2015 -

Jim Norton Toyota Tulsa responded

We appreciate you giving us this review and 5-star rating! Were elated to hear that Cody did a great job in assisting you during your visit, and he is a valuable team member, indeed. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

June 16, 2015

Best car buying experience yet! Todd Roberts is the best sales man ever. No pressure, slow pace and very helpful. Text back and fourth, did not haft to go to the dealership and waste More

by MomandDadboughtdaughternewtoyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kord Padilla, Todd Roberts
Jun 18, 2015 -

Jim Norton Toyota Tulsa responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Todd and Kord were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com

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