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Jim Norton Toyota Tulsa
Tulsa, OK
3,326 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,326 reviews
August 02, 2015
Great Experience From Start to Finish! I purchased my last Pre-Owned Vehicle from Jim Norton Toyota last year so it was an easy decision to repeat. I had previously owned a Camry and wanted I purchased my last Pre-Owned Vehicle from Jim Norton Toyota last year so it was an easy decision to repeat. I had previously owned a Camry and wanted another one. I contacted Todd Roberts (TCUV Sales Consultant) through Randy Hill and asked him about any possible rebates/deals on Camry's. Not only did Todd and Randy find the one I was looking for, they found three. I traded my Ford Taurus in and Todd introduced to Kyle Collins (Business Manager) in Finance. Kyle ran my credit and carefully explained each and every financing option and additional warranty add-ons. All three of these gentlemen were courteous, friendly, knowledgeable, and ready to answer every question I threw at them. Todd was even so kind to stay until 10:45 pm to carefully explain every pretentious option on my new car, including dinner reservations from the console. I have never been happier with the purchase of a car, I am loving my new 2015 Candy-Apple Red Camry. I would highly recommend anyone looking for a great car buying experience to visit Todd, Randy, and Kyle at Jim Norton Toyota in Tulsa. More
by Gary2900
Employees Worked With
Randy Hill, Todd Roberts, Kyle Collins, Thad Bond
July 31, 2015
Great Buying Experience Linda and I have purchased several automobiles over the 45 years we've been married. This was by far the best car buying experience for us thanks to Linda and I have purchased several automobiles over the 45 years we've been married. This was by far the best car buying experience for us thanks to Don Ward. Also kudos to Sean Walsh in the finance department. I would rate this a 10! More
by Doyce
July 28, 2015
So happy to be back in an xB! Went in to browse and see if I had any options, as I still owed more on my trade than it was worth. Leased an xB back in 2010 and loved it, so I saw t Went in to browse and see if I had any options, as I still owed more on my trade than it was worth. Leased an xB back in 2010 and loved it, so I saw they had one in the color I wanted. The sales team blew me away by offering me an even amount for my trade, monthly lease payments I could afford even WITH Gap Insurance, and even holding my TTL check until my next payday! Can't thank Kirsten and Nick enough for the wonderful service. So happy to be back in a reliable car, and can't argue with 2 years of Toyota Care included! More
by WVUalum2010
Employees Worked With
Nicholas "Nick" Jones
July 28, 2015
She thinks my Camrys Sexy leather Camry is hard to find, found it here, service was excellent and Jake was patient during the decision making process. See you again in 4 years. leather Camry is hard to find, found it here, service was excellent and Jake was patient during the decision making process. See you again in 4 years. More
by JR Malone
July 26, 2015
Excellent experience Excellent employees and service. Kirsten was a great salesperson. Kirsten and Kenny were very patient and helpful with helping us pick out the car th Excellent employees and service. Kirsten was a great salesperson. Kirsten and Kenny were very patient and helpful with helping us pick out the car that best fit our needs.. Kord was very helpful and informative also. All in all we had a great experience. More
by Satisfied Customer
Employees Worked With
Kord Padilla, Kyle Collins, Kenny Owen
July 25, 2015
New Car Sales I purchased two new vehicles (Toyota Sienna and Toyota Highlander in May 2013 and last week I purchased two New 2015 Toyota Corolla Cars and traded in I purchased two new vehicles (Toyota Sienna and Toyota Highlander in May 2013 and last week I purchased two New 2015 Toyota Corolla Cars and traded in one vehicle (Toyota Highlander). The sales person was very helpful and tried to help me with trade in but when I was in the finance, I learned that the price they raised for Highlander was not calculated as it was shown on the document and ended to accrue the remaining price of the Highlander on my new purchase. Other than that people in Finance department were extremely helpful from boss down to the person who completed the paperwork with me. In the Sales Department Mr. Brandon and his Boss Mr. Kenny Owen were extremely helpful to present the product and completing the sales process. In the Finance Department Mr. Joel Anderson and his Boss (The Gentleman from out of town) were extremely positive and helpful to complete the finance process. More
by Dr. Asim Malik
Employees Worked With
Brandon Lewis, Mike David, Joel Andreasen, Kenny Owen
July 24, 2015
Great! Excellent customer service! Todd and Kyle were very informative and friendly. They both worked very hard to get me the right vehicle and worked out gr Excellent customer service! Todd and Kyle were very informative and friendly. They both worked very hard to get me the right vehicle and worked out great payments. Overall a great experience! More
by Dillon90
Employees Worked With
Todd Roberts, Kyle Collins
July 23, 2015
2015 Prius V 5 Jim Norton toyota at Tulsa, OK I had wonderful experience with Salesman Don Ward since 30 years in USA I never see salesman like him, I'm saying reaso Jim Norton toyota at Tulsa, OK I had wonderful experience with Salesman Don Ward since 30 years in USA I never see salesman like him, I'm saying reason I use to be salesman at San Jose, Ca. Grate hospitality and care I felt look like I'm at the 5 stars hotel. Very big discount and grate service after sale, even after work hours still continuing them service as a customer what else do you want. I took my business from Los Angeles toTulsa Oklahoma just because of grate service and hospitality. I would like to say one more time to Don Ward I don't know what to say other then thank you. God bless you all and your business. Sincerely Ibrahim ciftcikara More
by ibrahim ciftcikara
Employees Worked With
July 21, 2015
Excellent service Joe Krautheim and Brian Smith were both professional and helpful, and worked together well to get the job done in a short period of time. Joe Krautheim and Brian Smith were both professional and helpful, and worked together well to get the job done in a short period of time. More
by Fast shopper
Employees Worked With
Brian Smith, Joe Krautheim
