
Jim Norton Toyota Tulsa
Tulsa, OK
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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While getting the oil changed in our 2010 Prius with 87,000 miles I thought it would be an idea to look into upgrading to a new Prius. WOW what a simple and wonderful experience. I was there before 87,000 miles I thought it would be an idea to look into upgrading to a new Prius. WOW what a simple and wonderful experience. I was there before the showroom people came in and a sales manager hooked up with me so I described to him my thought about upgrading. A sales rep came in - Rod Rayl - and we met and talked. He did something many sales reps lack - He LISTENED. Then he took me around looking at new Prius-es. We found one. I took it to my wife's office for her to see. Met with Will Franklin about the warrantee and POOF we had a new Prius. They worked out the deal for me so that the payments were about $10 more a month. But when I changed the old Prius out for the new one on my insurance my monthly insurance bill went down $20 per month. Now I have a brand new car (just like my old one but with about 87,000 miles less) for about $10 less a month overall cost and I love it. Thanks - Rod and Will along with the whole Jim Norton team. You all made it simple, fast and worth while. More
Dealing with Todd Roberts & Laura Morse & Zach Pinney was a nice experience. Todd and Laura were very positive and knowledgeable about the Camry we were interested in. They were respectful,funny Pinney was a nice experience. Todd and Laura were very positive and knowledgeable about the Camry we were interested in. They were respectful,funny yet professional. All qualities I appreciate in sales people as I was one for 30 years. I dealt more with Todd as Laura was out of town until the day we came to finalize the deal. That being said those few hours with Laura and her sparkling personality and beautiful smile certainly didn't hurt the buying process as she went with us on the test drive and kindly & patiently explained (more than once sometimes)the features of the Camry we were not familiar with. Zach too was great to work with as he had to explain over and over to me some things I was slow in grasping, but was kind and patient in doing so. All three had wonderful things to say about their job and working at Jim Norton. In the past I have always bought only one famous brand of automobile, yet if the Camry continues to impress me as much as the people at JN then I am confident I will buy there again. More
My experience with Jim Norton Toyota and Dain Livingston could not have been any better. I came in to look at the Highlander due to its size and my growing family. Dain was very helpful in pointing out all could not have been any better. I came in to look at the Highlander due to its size and my growing family. Dain was very helpful in pointing out all the positive qualities and safety of the vehicle, he answered all my questions completely and offered other information that I never even thought to ask. I had a very specific buget and Dain was able to make it work and got me the Highlander that I wanted. He really worked for the sale and I could not have appreciated it more. He went above an beyond any salesman that I have delt with in the past. Thanks Dain, I now feel comfortable and safe driving my family on a daily basis. More
Blake provided the best car buying experience I ever had. Very knowledgable without the pressure you get from many of the other dealers. Blake worked hard to get me the price I was needing for a new Tundra Very knowledgable without the pressure you get from many of the other dealers. Blake worked hard to get me the price I was needing for a new Tundra. He even went out of his way to get me an additional rebate from my USAA insurance. Thomas was a great business manager who was very informative on the financing of the vehicle along with the warrenty options. I will definately be a repeat customer at Jim Norton Toytota. Thank you Blake & Thomas for the stress free and low pressure experience! More
We enjoyed the friendly, low sale pitch, and understanding customer's needs environment. This is the 2nd vehicle we bought this year. Does that tell you how we feel about the dealership? We al understanding customer's needs environment. This is the 2nd vehicle we bought this year. Does that tell you how we feel about the dealership? We also like our sales person, Denys Jackson, a lot. He is a great guy with knowledge! More
Brought in my 2010 Sienna to have the JBL GPS system rebooted after the power supply was interupted due to a bad battery at Jim Norton Toyota. The error message on the GPS read "no disc please insert th rebooted after the power supply was interupted due to a bad battery at Jim Norton Toyota. The error message on the GPS read "no disc please insert the map disc". Was told by ?Bryan at JNT that the GPS was bad and could be replaced with a refurbished unit for $3000.00 USD. It was not under warrenty because I had 50,000 miles and my warrenty was 3 years or 36000 miles. That was the only option given to me by Bryan at JNT. I left a voicemail to the service manager at JNT pleading that he go over it again to make sure the diagnosis was correct. He didn't return my call. I picked up the car from JNT with the GPS still not working and was told by the Bryan that I should take it to Kenny's a local audio sales shop to see if they could repair it. He actually recommended a local mom and pop audio shop to repair what his service center was unable to fix. I left in disgust and tried going about finding someone in the country that was compenent enough to properly diagnose and repair this unit. I called JBL the alleged manufacturer of this and all they would do is direct me to Toyota's 1800 number. Upon further investigation I found out that JBL only manufacters speakers and JBL subcontracts these through someone else. I still do not know who made this unit. Upon a search of the internet I was directed to United Radio out of NY and spoke with Frank. I told him what the error message and he instructed me to put the original CD. We had an updated map cd we had purchased from JNT that was formatted to load. The GPS rebooted from the original disk and is now working properly. Obviously Toyota Technicians need additional training on diagnosing electronics sold on toyotas vehicles sold today and the presidential service award is merely a piece of paper if the techs cannot properly diagnose the simplest of issues. More
Very friendly and accommodating! Worked with me and found the perfect car for me at the price I needed. Would definitely go back and recommend to my friends! found the perfect car for me at the price I needed. Would definitely go back and recommend to my friends! More
Mr. Livingston was very helpful to my wife and I when we came to the dealership. We had not driven a Tundra, and had lots of questions about them, which he was able to answer or get the answer for us. W came to the dealership. We had not driven a Tundra, and had lots of questions about them, which he was able to answer or get the answer for us. We never felt pressured, or that we were being talked "down" to, which has been our experience at some other dealerships. When it came time to do the financial paperwork, Mr. Franklin was also a pleasure to work with. The dealership overall also impressed us as well organized, and customer oriented. We especially liked the "loaners for owners" program. More
I started looking at new Tacoma’s last July. I told Josh I would be ready to make a purchase in November; impulsive decisions are not my forte! I think he was surprised when I returned in November and requ I would be ready to make a purchase in November; impulsive decisions are not my forte! I think he was surprised when I returned in November and requested him by name. Josh supported my choices and did not make me feel as though I was under pressure to make a decision that would not meet my needs. I appreciate his attentiveness to details. My purchase experience was copacetic. Joshua Casey is a true asset to the Jim Norton family. More
Everyone was very nice, no hassle, no pressure. We had a full opportunity to test the Camry and appreciate what it offered us. Personally, I would have negotiated harder on price but I could see that my wif full opportunity to test the Camry and appreciate what it offered us. Personally, I would have negotiated harder on price but I could see that my wife really wanted to do the deal. If she's happy, I'm happy... More