Jim Norton Toyota Tulsa

Derek was friendly, helpful and considerate. We were there with our two young children late into the evening and Derek went above and beyond to help get our kids some dinner and accomadate us. My wife w there with our two young children late into the evening and Derek went above and beyond to help get our kids some dinner and accomadate us. My wife was picking out a new car and Derek did a great job showing her multiple vehicles and helping her pick out the perfect one for her. Jim Norton is lucky to have Derek, we could've purchased the same car for a bit less at a competing dealer, but we both felt Derek was honest and fair, so we bought from him. Derek holds a trait that is becoming unfortunately rare in the car industry... integrity. More

My mom & I were traveling back to Texas from Minnesota when my car broke down in Tulsa on a Saturday. I called the Jim Norton Dealership and spoke with the service manager, Bob Hallam, who list Minnesota when my car broke down in Tulsa on a Saturday. I called the Jim Norton Dealership and spoke with the service manager, Bob Hallam, who listened to my ordeal. I explained to him that I understand that the service department would be closed on Sunday and Monday (Memorial Day weekend), but that I only left enough food out for my animals to survive until Sunday. He said he understood and would do everything he could to get my car repaired that day. I had it towed in from the hotel that morning and he had it examined- it turned out to be the water pump. They had the part in stock and he had it fixed that same afternoon!!! I will never forget what Bob did for me and my family. It was a blessing! If you live in Tulsa, or if your car breaks down in Tulsa, I highly recommend this dealership for your Toyota. Cheri Teague More

My husband & I were looking into getting a Toyota Hybrid Camry, and we returned to Jim Norton to see what they had to offer since we had purchased both my husband's Tundra and my Rav4 there. JP gree Hybrid Camry, and we returned to Jim Norton to see what they had to offer since we had purchased both my husband's Tundra and my Rav4 there. JP greeted us with a great smile and a firm handshake, and after we told him what we were interested in, he went straight to work for US! He listened to our requests for options and color selection, and took our Rav4 to be evaluated for trade-in. He came back from the "back lot" with a gorgeous Hybrid Camry XLE. He told us about the features of the car, answered all of our questions regarding the Hybrid system, and then we went on the test drive. JP was very knowledgeable about all aspects of the car, and when I asked questions about other Hybrid brands, he was knowledgeable about those as well! He knew all the systems in the car, showed us all kinds of neat features, and did so with a great sense of humor!! When we didn't have enough time to deal with Finance that day, JP gave us his contact info, and then let us go (so nice not to be followed/hounded out the door like some other dealerships have done). When we came back in 5 days later, JP was once again warm and friendly. He was genuinely happy to see us, and it showed!! We went over a few details, and he had us meet with Zack in the Finance area. While we secured the financing, JP was working on a surprise for us...we were shocked to see a new 39" LED flat screen TV waiting next to a smiling JP when we were finished!!! He offered us a detailing as soon as we could bring the car in, as it was late and there were no detailers there. He finished up his great service by connecting my phone to the Bluetooth on the car, and walking me through how to use it (and I am not very tech savvy)!! He followed up with a phone call to make sure we were enjoying the car, and making sure we didn't have any problems/questions. I really hope that JP is still at Jim Norton the next time we have a need to go vehicle shopping...He is, by far, one of the best car salespeople we have ever dealt with....Thanks JP! See you in 3 years or 100,000 miles (whichever comes first) :) More

I worked with Joe Krautheim on the purchase of a 2013 Tundra, and can't say enough great things about him. He was friendly, helpful, and very patient with my multitude of questions and long process of f Tundra, and can't say enough great things about him. He was friendly, helpful, and very patient with my multitude of questions and long process of finally making a decision. Joe has been one of the best sales reps I've worked with at Jim Norton Toyota, and I have purchased vehicles there over many years. We will want to work with Joe next time we make a purchase from Jim Norton. More

We were in the market to trade our 2012 Toyota Highlander for a 2013 Toyota Rav4. After a disappointing experience at our local Toyota dealership we drove to Tulsa's Jim Norton Toyota. Upon arrival, JP gre for a 2013 Toyota Rav4. After a disappointing experience at our local Toyota dealership we drove to Tulsa's Jim Norton Toyota. Upon arrival, JP greeted us with a friendly smile and enthusiasm reflecting his commitment to the dealership and also to customers searching for the vehicle to best meet their needs. We explained our experience, described what we were looking for and JP went straight to work on making the sale happen. While waiting we were given the opportunity to enjoy the amenities available for customers to make their time at Jim Norton, whether there for parts, sales, or service, more comfortable. JP took the time to visit with us and connect not only on a professional level but a personal level as well. This connection is valuable because it implies that we are not only important from the standpoint of sales but as a valued customer that will hopefully return for future service and purchases. Our time with JP and our experience with this dealership made such an impression that will will now consider ourselves loyal customers of Jim Norton Toyota. In the future we will begin our vehicle purchase by choosing Jim Norton Toyota and requesting JP to take us through an impeccable sales experience! More

Mr Casey was extremely friendly and very knowledgeable about all vehicles we wanted to see and compare. Was able to view all stiles we were interested in and was able to make a great deal on the one we ha about all vehicles we wanted to see and compare. Was able to view all stiles we were interested in and was able to make a great deal on the one we had decided on. More

Derek Brown went above and beyond the normal to ensure that both my requests and the dealership's needs were well respected in ways that were win/win for both parties. Derek is a can-do, friendly, person that both my requests and the dealership's needs were well respected in ways that were win/win for both parties. Derek is a can-do, friendly, person, one I would enjoy doing business with again. More

We recently purchased a new 2013 Toyota Sienna from Jim Norton. Derek Brown and Robert Blocker helped us purchase our vehicle. Derek was very helpful, and worked hard to meet us on our schedule. He quic Norton. Derek Brown and Robert Blocker helped us purchase our vehicle. Derek was very helpful, and worked hard to meet us on our schedule. He quickly figured out we text a lot more than we talk on the phone, and happily texted us all the information we asked for. My wife and I are very detailed oriented, Derek had no problem exercising patience & thoughtfully answering or finding the answer to all of our questions. We started in used cars but couldn't find a used car that met our needs at the price we wanted to pay. We were very glad we could continue working with Derek and Robert on the new car side. We were very satisfied with Derek's help. Robert was always around to help us if Derek was ever unavailable, and we were equally satisfied with Robert's assistance. Robert negotiated with us on the final price, and was kind and reasonable throughout the process. We are bringing our van in next week for service. If the service side is as straightforward and honest and the sales side, we will service our car at Jim Norton also. More

In all of our car buying experiences we have never been treated so well. We say without hesitation that Jim Norton Toyota is our new home for car buying, maintenance, and service. A special thanks to Der treated so well. We say without hesitation that Jim Norton Toyota is our new home for car buying, maintenance, and service. A special thanks to Derek Brown for all that you did for us. Derek was very kind to us and took a special interest in our kids, as they also did in him. Derek was very knowledgable about the vehicles we were interested in and his assistance lead us to buying the van that fit our family perfectly. Brian Smith was outstanding with the financing portion of our experience. Without his experience and expertise we wouldn't have been able to get the financing that fit our needs. JNT is changing the face of car buying from being a dreaded necessity to being an exciting time for the whole family. The facilities are top notch, the sales team is top notch, and the customer relations is unparalleled. More

Flew out from California to purchase vehicle found on Flew out from California to purchase vehicle found on EBAY. Josh helped me through the whole process and answered all my questions. Zach helped me Flew out from California to purchase vehicle found on EBAY. Josh helped me through the whole process and answered all my questions. Zach helped me with financing . It was a great trip and great purchase. Love ,love ,love my camry. Those two guys are courteous ,professional and friendly. I will definitely consider Jim Norton Toyota with my next toyota purchase. This is 5th toyota. 2 were handed down to kids for college and 3 are sitting in driveway. Love Toyotas. More