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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,501 Reviews
Jim Norton Toyota is a 25-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have faithfully served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,501 reviews

September 06, 2012

I had a great experience buying a truck. I got a good deal on my tade in and an even better deal on my new tundra I would recommend this dealership to anybody. The staff was great and the sales men I wor More

by crwarnock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas "Nick" Jones
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you for your feedback!!! We appreciate it!!! We hope you are enjoying your new Tundra!

September 05, 2012

Excellent service during the buying of the 2012 Tundra and trade in of previous vehicle. Both Blake and Brian were courteous and helpful, answering all questions. I would highly recommend Jim Norton Toyot More

by Mauri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm so happy that Blake and Brian took such great care of you!! We hope you are enjoying your new Tundra and look forward to serving you soon!

September 05, 2012

The employees were very helpful in the purchase of my vehicle. I had tight time constraints and they were able to retrieve the vehicle I wanted within one day. They did not try to sell me anything I di More

by Willlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lewis
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm so happy we were able to get you the exact vehicle you wanted!!! We sure hope you are enjoying it!!! We hope that we can help you with all of your auto needs in the future!!

September 04, 2012

We had a great experience from start to finish with Jim Norton and his excellent and courteous staff. I am especially grateful to Jim personally and to his team of Ramey, Trent and Will, who walked us thr More

by A637708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you so much for your wonderful words!! I know that everyone will love to hear them!! I'm glad that Ramey, Trent, and Will were able to personally take care of you through the purchasing process. We are happy to serve you and look forward to seeing you soon!!

September 04, 2012

Both Rod and Tom listened to what I was needing and did ebverything they could to meet my needs. I felt that their main concern was that I got what I needed. This was a two car deal - A RAV 4 lease a More

by slacoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

I'm glad we found exactly what you wanted!!! We hope you are enjoying both of your vehicles!!! I'm happy that Rod and Tom made sure all of your needs were met and that you were completely satisfied!! Thank you!

September 03, 2012

Had a very good experience purchasing my 3rd vehicle from Jim Norton. Robert Blocker and Thomas Wood did a very professional job. Everything went as planned. Smooth and trouble free... the way I like buying More

by Claybourne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Welcome back for your THIRD purchase from Jim Norton Toyota!! Thank you so much for your repeat business!!! We sure hope you are enjoying your third Toyota as much as you enjoyed your first two!! Thank you for the feedback Randy, and we hope to continue our relationship!

September 03, 2012

We are writing to express our gratitude for the great experience we had in buying our new Camry on September 1st. We would also like to acknowledge the outstanding efforts of our sales consultant, Mr. R More

by malinda.dobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike David
Sep 06, 2012 -

Jim Norton Toyota Tulsa responded

Thank you Daniel and Malinda!!! "Wonderful car-buying experience" are some FABULOUS words for us to hear!! That is exactly what we strive for!! I'm so happy that Rod took such great care of you, and Mike as well. They have both been with us for a long time...and you can see why!! We appreciate you greatly and hope you enjoy your new Camry!

September 01, 2012

Blake Smith was courteous, knowledgeable, very professional without being pushy. The only criticism I have concerning my transaction has nothing to do with the salesperson, but of the system in ge More

by jonmize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Thank you very much for your feedback. I'm happy that Blake was able to help you find exactly what you want. I apologize if you negotiation process was not what you expected. We appreciate your criticism and will take a look at that process. We realize there is always room for improvement and are always striving for that!! Thank you!

September 01, 2012

The Jim Norton Toyota staff was friendly, attentive and courteous; while not being "pushy". Which is important to us, because we detest "pushy" sales staff, and don't tolerate it. The dealer's building i More

by astirusty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Well thank you so much for all of the details regarding your experience with us!! We want to avoid being "pushy" no matter what!! Our sales staff is trained to provide the customer with information so they may make the best and most educated decision to fit THEIR needs...not ours!! It makes me happy to hear that this is working!! Carrie (in parts!) is wonderful and very knowledgeable. She will be happy to hear of this compliment!! Thank you so much for telling us your story!

August 31, 2012

Mr. William Golden came right to us when we were looking around the lot. He was pleasant and courteous. As the Managers reviewed our offers, he stayed with us. When he did leave, he checked back to see i More

by Georgia Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
Sep 11, 2012 -

Jim Norton Toyota Tulsa responded

Georgia! I'm happy to hear that William, Brian, and the managers were able to provide you with a great experience that met all of your needs!! We sure hope that you are enjoying your new vehicle!! If there is anything we can help you with, please do not ever hesitate to ask!!! Thank you!

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