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Jim Norton Toyota Tulsa
Tulsa, OK
3,351 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,351 reviews
March 06, 2024
In years past the service was stellar but sadly major changes have resulted in significant disappointment culminating in our selling our Toyota and switching manufacturers after many years and over 150k changes have resulted in significant disappointment culminating in our selling our Toyota and switching manufacturers after many years and over 150k in purchases. The issue wasn’t the people but the processes. More
by Coye4532
Verified Customer
March 06, 2024
Always great service at Jim Norton Toyota. Ask for Joey, he'll monitor the progress of the service technician and get back with you ASAP. They have a new feature where the service technician Ask for Joey, he'll monitor the progress of the service technician and get back with you ASAP. They have a new feature where the service technician can message you directly. Very slick. More
by mavesb
March 06, 2024
Fast trip in for oil change and tire rotation. Wait time was minimal and service was great! Wait time was minimal and service was great! More
by ehbaker
March 06, 2024
I really love dealing with JNT service dept. They take care of all of my vehicles plus my daughter's. Nobody is perfect, but I believe they try to serve the customers as best they can. If there They take care of all of my vehicles plus my daughter's. Nobody is perfect, but I believe they try to serve the customers as best they can. If there is an issue, they always make it right. I think they have had to make some operational changes in the last couple years (just an observation), but the changes were almost transparent to the customer. JNT is a good business that hasn't lost the value of the customer. If I could give 6 stars to anyone, it would be David Holmes. I know that his job is pushing services that are needed, but as a 65 year old man with a lot of life experience, I never caught him trying to "over sell" a service as some do. That would just tick me off. The primary reason JNT gets all these kudos from me is David. He has outstanding customer service skills and presents the techs findings intelligently. I could keep going but my thumb is overworked. I believe JNT will treat you right. More
by elkstoy
March 06, 2024
They always do great work very courteous and also they go out of their way to please you. I would recommend them to anyone. out of their way to please you. I would recommend them to anyone. More
by helen.hoffman6
Employees Worked With
March 05, 2024
The service dept is always very helpful and friendly. They also have oil change coupons and will replace your key fob battery at no chargez They also have oil change coupons and will replace your key fob battery at no chargez More
by bmares54
March 05, 2024
I always go to Jim Norton for my vehicle and I have never had any issues and the prices are excellent. had any issues and the prices are excellent. More
by flatohawaii02
March 05, 2024
Wouldn’t fix my tire bad communication only wanted to make money off of me make money off of me More
by MATTEDDY96
Employees Worked With
