Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,430 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
Contact Dealership
View Awards

9809 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 3,430 reviews

March 18, 2024

I shopped several dealerships for serval months and Alva was able to get me the best deal. Verry helpful and professional. More

by Daniel B
Recommend Dealer
Yes
Employees Worked With
Alva Romero
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle, Daniel! Thank you for taking the time to write about your experience. It's great to know Alva and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

Rachel was easy to work with and addressed all of our needs. Great customer service! More

by johnwash01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, John! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The car sales man was the best I highly recommend (Hoi) to anyone. But They're was a miscommunication on our finalized paperwork that we had to return the next day and wait almost 5 hours to resign paperwo More

by ALYSSAHRRLD.1110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Pinkerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hoi Szeto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrien Anderson
Report | Print
Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for your great review, Alyssa. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! If you would like to discuss the concern you’ve mentioned with our management team, please reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

I have been a true blue customer of Jim Norton Toyota since 2003. I have always been treated with respect and complete honesty when I bring my vehicle in for maintenance. My late husband had 2 Toyota Tun More

by SUSANNICELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Susan, thank you so much for your feedback as well as your loyalty! We appreciate building long-term customer relationships and we truly value your business. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The staff is amazing and the service is great. This is the only daleshipni ever use. More

by RLPRUETT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

Excellent service per usual from David and Earnie. They got me done in less time than expected and everything was fixed perfectly. More

by jaqburdette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnie Plumbtree
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know David and Earnie went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

March 17, 2024

The overall process was great from checking in to the communication while my car was in there to letting me know when it was done and could be picked up. They have always taken good care of my car. More

by ostateme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 17, 2024

I only had an oil change and that was completed promptly and the staff were all friendly and courteous. More

by RETIREDPERSON
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 16, 2024

I received the best experience. The workers there are very good at what they do. More

by KWESIJOSHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Michael Rogne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Porschien, Brandon Fisher
Report | Print
Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 16, 2024

Jeff Lee was attentive and honest. He didn't exaggerate the issue when the car only required a scan. I appreciate dealing with Jim Norton Toyota, my preferred dealership. More

by msbuitrago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
Report | Print
Mar 18, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

1
...
65
66
67
...
343