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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,337 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,337 reviews

January 26, 2024

Really easy to deal with, was Nice to my wife and son, Pleasure doing business list More

by Jimmie hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Jimmie! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

January 26, 2024

Brian was very patient as I tried out driving an SUV for the first time and he showed me where major features were located. Brian listened to what I was looking for and there was no obnoxious selling of som More

by Sjnichols01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I only remember Brian’s name but the salesman was courteous and efficient too the repairmen and service always professional
Jan 29, 2024 -

Jim Norton Toyota Tulsa responded

I sincerely thank you for going out of your way to write this review about Jim Norton Toyota. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle! If you have any further needs, please come back to see us. Sincerely, Courtney, Jim Norton Auto Group

January 26, 2024

Very pleased with Brian and the process, though I would suggest selling your trade outright. They do what dealers do and lowball, not surprising. More

by Nailpulr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Benedek
Jan 29, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience and we are happy that you were pleased with Brian and the process. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

January 25, 2024

Jacob was super helpful throughout the deal. He explained the car features very well, and he addressed few concerns immediately after the purchase. More

by FRANK
Recommend Dealer
Yes
Employees Worked With
Jacob Jennings
Jan 26, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Frank. Sincerely, Courtney, Jim Norton Auto Group

January 25, 2024

Great customer service , will recommend to many. So enjoying my new Acura Jonathan was great. Thanks for making this a stress free experience More

by martisparks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Arnold
Jan 26, 2024 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

January 24, 2024

Parts department repeatedly gave the wrong battery part numbers. I had to leave, go home, and research the Toyota part numbers myself, and inform Jeff the very nice service tech so he could relay the corre More

by CH
Recommend Dealer
No
Employees Worked With
Mandy Still
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Jim Norton Toyota Tulsa responded

I understand you called our Parts Manager back this morning to discuss these concerns, we again appreciate you sharing these concerns so we can ensure additional training occurs as needed. Thankfully this is not indicative of our typical customer experience and we hope you give us the opportunity to serve you again in the future. Sincerely, Courtney, Jim Norton Auto Group

January 24, 2024

Alva was great to work with. I never felt pressure or the typical sales vibe from her. She was professional and patient. More

by Kcall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Benedek, Alva Romero
Jan 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

January 23, 2024

Terri was amazing! I’ve recommended them to several people. They were so kind and knowledgeable and super helpful. More

by Jenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Wigent
Jan 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Jenna! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

January 23, 2024

Very good experience. Was able to get the price we wanted to pay, simple and easy. Out the door in decent amount of time. More

by mfranx2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaias Arias
Jan 23, 2024 -

Jim Norton Toyota Tulsa responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group

January 22, 2024

Terri S Wigent JNT greeted us with a smile and was super helpful. It was bitter cold but she showed us all the vehicles we were interested in, related to us personally, and answered all our questions profes More

by kosmith
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terri Wigent
Jan 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

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