Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
679 Reviews
Call Service Center (918) 215-3786

679 Reviews of Jim Norton Toyota Tulsa - Service Center

Sort by
March 20, 2024

xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx . More

by unknown
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for the great rating! We're pleased that everything went well for you. Sincerely, Courtney, Jim Norton Auto Group

March 20, 2024

jeff told me that there would be no charge for the service. when i checked out there was a 37.00 charge More

by MMWW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate the time you took out of your day to provide this feedback. At Jim Norton Toyota, our goal is to provide nothing short of a 5-star experience for all our customers. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

March 19, 2024

Went well and was on time. Being able to use wifi helps with keeping up on business while you wait. More

by karlawalters
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your marvelous feedback, Karla. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Courtney, Jim Norton Auto Group

March 19, 2024

Always great service. I appreciate the attention to detail and the quick service every time. More

by STARRCA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The appointment was quick and efficient. The waiting area is nice too. And they have a lot of openings More

by JTMOOMAU13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

Rachel was easy to work with and addressed all of our needs. Great customer service! More

by johnwash01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, John! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

Excellent service per usual from David and Earnie. They got me done in less time than expected and everything was fixed perfectly. More

by jaqburdette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnie Plumbtree
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know David and Earnie went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

I have been a true blue customer of Jim Norton Toyota since 2003. I have always been treated with respect and complete honesty when I bring my vehicle in for maintenance. My late husband had 2 Toyota Tun More

by SUSANNICELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Susan, thank you so much for your feedback as well as your loyalty! We appreciate building long-term customer relationships and we truly value your business. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The team was friendly and I was taken care of fast and they even helped me with coupons. More

by falerdonna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 18, 2024

The staff is amazing and the service is great. This is the only daleshipni ever use. More

by RLPRUETT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, Courtney, Jim Norton Auto Group

1
...
32
33
34
...
68