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Jim O'Neal Ford
Sellersburg, IN
565 Reviews
Get to Know More About the Leading Ford Dealership in Sellersburg
For years now, many car buyers in Sellersburg, IN have been turning to Jim O'Neal Ford when they are looking for the latest Ford models. This trust and confidence given by our customers have made us one of the most trusted Ford dealers not only in the area, but also around New Albany and Clarksville, IN and Louisville, KY. They might even tell you that Jim O'Neal is the place to go if you're looking for new and certified pre-owned vehicles.
What makes us one of the most trusted Ford dealership around today?
Our Commitment to Customer Service
Part of the reason why customers turn to us is our commitment to providing the best customer service for them. We believe that, since buying a car is a huge decision, buyers will need all the help that they can get to make the entire process easier. That's why you can trust our experienced staff members to guide you through each step of the way.
We pride ourselves for our top-notch customer service, which you will already experience the moment you walk through our doors. It's our main goal to provide you with the best car buying experience that you won't get anywhere else.
More than Selling Cars
Selling new and pre-owned cars is just one facet of what we do. We also cater to Ford owners and their needs. You can schedule an appointment with us should you need repairs or maintenance jobs done on your car. You can also select from our range of certified Ford parts, tires, and accessories, among many others. After all, we'd like you to make the most out of your Ford vehicle for as long as possible.
You can also trust us in financing your car purchase. With the help of our Finance Department, you can find a car loan company who can give you a loan that suits your budget. The best part? You can be qualified for a loan regardless of your credit status! We can even help you refinance your car loan or adjust the terms of your contract.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 565 reviews
January 06, 2020
Long-term service relationship I have been taking my various Ford vehicles to Jim O'Neal for more than 10 years. Service includes everything from oil changes to replacing windshield I have been taking my various Ford vehicles to Jim O'Neal for more than 10 years. Service includes everything from oil changes to replacing windshield wipers, an internal water pump, a front axle, even sets of tires. Each and every time I am treated professionally. If they find an unanticipated issue, Dale clearly discusses my options, yet I never feel I am being "up sold." They have worked me into their schedule for emergency service more than once. If I notice an issue with my 2015 Escape, I can always stop by for a quick consult with Dale. From the drivers of the courtesy cars, to service advisors, parts department, technicians and cashier I have always been pleased with the way I have been treated and the care taken of my vehicle. Thanks! More
by Ford Owner53
Employees Worked With
Dale Jahn
January 03, 2020
Careful evaluation of my car needs and good service I having oil change service and the mechanic found that I needed to replace the car lug nuts and the battery. I was in agreement with both and appre I having oil change service and the mechanic found that I needed to replace the car lug nuts and the battery. I was in agreement with both and appreciate the good work. Jeff was busy with another customer need, so a lady service writer was kind enough to volunteer to help me get the work service. More
by Wayne.hobbs
Employees Worked With
January 02, 2020
Customer Service at its finest! I felt as though I was listened to, respected and served. Chris Copeland’s experience and skill set put me at ease in knowing I was making the right d I felt as though I was listened to, respected and served. Chris Copeland’s experience and skill set put me at ease in knowing I was making the right decision. Chris and Jim O’Neal Ford went the extra mile for my mother and I and I would eagerly recommend them to anyone looking for someone they could trust in this business. More
by Msvreflexology
Employees Worked With
Chris Copeland
December 30, 2019
4 issues with my auto. One fixed. 3 waiting on parts Transmission leaking and I have to wait until the 6th of Jan. to get it repaired. Would you consider that a serious issue? Maybe more damage would oc Transmission leaking and I have to wait until the 6th of Jan. to get it repaired. Would you consider that a serious issue? Maybe more damage would occur if not handled quickly More
by tfetz07
Employees Worked With
December 27, 2019
Jim O’Neal Ford is the only place I will buy a vehicle from! Bruce and Chris went above and beyond to make sure my car buying experience was amazing! They helped me make sure this was the right car for me and to Bruce and Chris went above and beyond to make sure my car buying experience was amazing! They helped me make sure this was the right car for me and took care of everything I needed. This is the only place I will buy a Vehicle from, wether it is a new or used Jim O’Neal’s is the place to go! More
by pkingsle09
December 19, 2019
Absolutely wonderful I have now purchased 2 vehicles from this dealership and will continue to do business with them. They do not do anyone wrong. They are some of the mos I have now purchased 2 vehicles from this dealership and will continue to do business with them. They do not do anyone wrong. They are some of the most honest and friendly people that you will ever work with and are one of the most trustworthy of a business out in the area. More
by Bb
December 13, 2019
Great service Everyone was very friendly and helpful. They took the time to help setup my new vehicle and walk me through all the features. I would strongly recomme Everyone was very friendly and helpful. They took the time to help setup my new vehicle and walk me through all the features. I would strongly recommend this team. More
by sydwhitlock
December 11, 2019
Service as requested Just had routine service performed but it was done on time at a reasonable price. They have always taken care of my service work on time Just had routine service performed but it was done on time at a reasonable price. They have always taken care of my service work on time More
by mdw0118
Employees Worked With
December 08, 2019
Great Salesman was very helpful. Ok time to familiarize me with truck. All at dealership were pleasant and professional I left feeling I can trust the sa Salesman was very helpful. Ok time to familiarize me with truck. All at dealership were pleasant and professional I left feeling I can trust the sales and service here More
by Jwlopp
Employees Worked With
December 06, 2019
Excellent Used Car Buying Experience Bruce Walker and the rest of the staff at Jim O'Neal Ford made our used car buying experience very pleasant and easy. We really appreciate the way Bru Bruce Walker and the rest of the staff at Jim O'Neal Ford made our used car buying experience very pleasant and easy. We really appreciate the way Bruce worked with us to find a good, used car for our college age kids to share. Bruce allowed us to take our time with all the cars he showed us and we especially appreciate that there was absolutely no pressure to buy. This was definitely one of our better experiences buying a car. We will definitely go back to Jim O'Neal for out future car needs! More
by gjnokes
