Jim O'Neal Ford

Excellent experience, FANTASTIC personnel From initial contact with my salesperson Guy Plummer through the valuation on my trade-in with Todd to the signing with Branden, this was a GREAT expe From initial contact with my salesperson Guy Plummer through the valuation on my trade-in with Todd to the signing with Branden, this was a GREAT experience. Guy listened to what I needed and found the perfect vehicle, never any pressure and always tuned in to what I was asking for. Todd went above and beyond, making multiple calls to the lender I wanted to use who had initially said “we can’t do it”—first he got them to buy in, them more calls to tweak details and get me exactly where I asked to be financially...just wow. And at my signing, Branden who was personable and friendly, stopped a story mid-sentence because he had discovered a way to lower my payments another $5 a month! TOP NOTCH. Any one of the three could have treated me like “just another customer”, but all three made me feel like I was talking to a neighbor, like I was the most important customer. More

2020 Explorer The dealership and everyone that we dealt with were extremely courteous and helpful. We definitely will tell everyone about our experience. Our salesm The dealership and everyone that we dealt with were extremely courteous and helpful. We definitely will tell everyone about our experience. Our salesman Guy Plummer couldn’t have been any nicer and helpful. We ordered a 2020 Explorer and he helped us get exactly what we wanted. We ordered it in July and got the car on the 7th of October and they had it looking beautiful when we picked it up. More

Great experience Our experience at Jim O'Neill Ford was outstanding. Our salesman guy Plummer found us exactly what we wanted. I made an appointment, the car was ready Our experience at Jim O'Neill Ford was outstanding. Our salesman guy Plummer found us exactly what we wanted. I made an appointment, the car was ready and clean, we did a test drive and after we decided to buy the car the dealership was very quick and had the paperwork done in a very quick time. More

Great dealership I was in and out in no time got what I wanted was treated like family enjoy the dealership And would recommend it to anyone who is in search of a new I was in and out in no time got what I wanted was treated like family enjoy the dealership And would recommend it to anyone who is in search of a new or used vehicle including my family More

Awesome dealership Professional, friendly and knowledgeable. Found my car and signed papers in about an hour. Salesman was wonderful to work with- patient with my cons Professional, friendly and knowledgeable. Found my car and signed papers in about an hour. Salesman was wonderful to work with- patient with my constant mind changing and provided me everything that I asked. My husband and I will deL only with this dealership for all our needs. More

Great Truck Buying Experience We had a great experience at Jim O'Neal Ford. Lucy (Lucero Heavrin) was so helpful and patient with us. We never once felt pressured and if she didn't We had a great experience at Jim O'Neal Ford. Lucy (Lucero Heavrin) was so helpful and patient with us. We never once felt pressured and if she didn't know an answer to a question we asked, she was honest and asked someone who did. She was overall very knowledgeable though and willing to let us test drive as many trucks as we needed until we found "our truck". Like I said - no rush.. no pressure .. she just genuinely wanted to help us find exactly what we wanted. And we did. Highly recommend her. The process with the paperwork and financing went smoothly as well. We have always dreaded the process of buying a new car/truck because it is generally so exhausting & stressful. This wasn't at all. We were pleased with the whole experience. More

Bumblebee 2018 Ford Mustang Great people. Great place. Went above and beyond service. Would recommend them to anyone!!! They came and picked me up I live almost 2 hours away. V Great people. Great place. Went above and beyond service. Would recommend them to anyone!!! They came and picked me up I live almost 2 hours away. Very professional. Full tank gas and clean car when I arrived. All paperwork was done when I got there spent less than 10 minutes in a dealership with no pressure salesman. More

Amazing. Love my car LOVE MY CAR. CHRIS WAS AMAZING TO WORK WITH. HIGHLY RECOMMEND HIM AND JIM O'Neal. Everyone is so friendly. Definitely 100% recommend this place LOVE MY CAR. CHRIS WAS AMAZING TO WORK WITH. HIGHLY RECOMMEND HIM AND JIM O'Neal. Everyone is so friendly. Definitely 100% recommend this place More

Great service No real complaints, other than the persistent phone calls, but you can opt out of those. They showed me how to set up the sync feature to connect to p No real complaints, other than the persistent phone calls, but you can opt out of those. They showed me how to set up the sync feature to connect to phone, which is actually kind of cool that I can start my car from my phone. More

I Highly recommend Jim O’Neal Ford I have been a customer if Jim O’Neal Ford for years. You can expect expertise, a friendly atmosphere, and excellent work. Sales, service, a well - sto I have been a customer if Jim O’Neal Ford for years. You can expect expertise, a friendly atmosphere, and excellent work. Sales, service, a well - stocked lot- everything you want in a dealership. More