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Jim O'Neal Ford
Sellersburg, IN
565 Reviews
Get to Know More About the Leading Ford Dealership in Sellersburg
For years now, many car buyers in Sellersburg, IN have been turning to Jim O'Neal Ford when they are looking for the latest Ford models. This trust and confidence given by our customers have made us one of the most trusted Ford dealers not only in the area, but also around New Albany and Clarksville, IN and Louisville, KY. They might even tell you that Jim O'Neal is the place to go if you're looking for new and certified pre-owned vehicles.
What makes us one of the most trusted Ford dealership around today?
Our Commitment to Customer Service
Part of the reason why customers turn to us is our commitment to providing the best customer service for them. We believe that, since buying a car is a huge decision, buyers will need all the help that they can get to make the entire process easier. That's why you can trust our experienced staff members to guide you through each step of the way.
We pride ourselves for our top-notch customer service, which you will already experience the moment you walk through our doors. It's our main goal to provide you with the best car buying experience that you won't get anywhere else.
More than Selling Cars
Selling new and pre-owned cars is just one facet of what we do. We also cater to Ford owners and their needs. You can schedule an appointment with us should you need repairs or maintenance jobs done on your car. You can also select from our range of certified Ford parts, tires, and accessories, among many others. After all, we'd like you to make the most out of your Ford vehicle for as long as possible.
You can also trust us in financing your car purchase. With the help of our Finance Department, you can find a car loan company who can give you a loan that suits your budget. The best part? You can be qualified for a loan regardless of your credit status! We can even help you refinance your car loan or adjust the terms of your contract.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 565 reviews
September 01, 2019
Good experience I had a wonderful experience that I will recommend any day to anyone that Ford is awesome. My dealer helped me get the car that I want it. I’m thankf I had a wonderful experience that I will recommend any day to anyone that Ford is awesome. My dealer helped me get the car that I want it. I’m thankful for it. More
by bnzombi
Employees Worked With
August 30, 2019
Copeland with the Grand Slam! Chris Copeland helped me from start to finish and went above and beyond. Bought my first brand new car at the same dealership my dad bought his first Chris Copeland helped me from start to finish and went above and beyond. Bought my first brand new car at the same dealership my dad bought his first brand new car. Chris went above and beyond to find me the exact vehicle I was looking for and managed to get it right in the price range I wanted. Will be back in the spring to get my girlfriend her new car. More
by Sparky369
August 24, 2019
Great service. Jeff Harris listens and cares about your problems, does his best to assist you with service needs I always leave satisfied by concerns gave been addre Jeff Harris listens and cares about your problems, does his best to assist you with service needs I always leave satisfied by concerns gave been addressed and repaired properly More
by Ford man
Employees Worked With
August 23, 2019
Very accommodating. Professional and friendly. Never pushy. This group went out of their way to take care of our needs during our visit. We couldn't have been more pleased. The entire team was professional and This group went out of their way to take care of our needs during our visit. We couldn't have been more pleased. The entire team was professional and extremely helpful. More
by BobRoederer
August 21, 2019
Excellent, Personable They were amazing. I told them my price range and they did not they and push anything on me. Chris Copeland and the other associates were super nice a They were amazing. I told them my price range and they did not they and push anything on me. Chris Copeland and the other associates were super nice and really helped me out a lot. More
by Kbiggs42
Employees Worked With
Chris Copeland
August 19, 2019
2019 Edge We have been Jim O'Neal customers for almost 40 years now and my parents were customers before that. We worked with Bob Belviy until his retirement an We have been Jim O'Neal customers for almost 40 years now and my parents were customers before that. We worked with Bob Belviy until his retirement and were looking to find another sales associate we were comfortable with. Chris Copeland is our new guy. We were pleased with how quickly he responded and his willingness and patience to explore multiple options More
by dmann72052
Employees Worked With
Chris Copeland
August 19, 2019
Service department needs help Very difficult to get appointments for service even though my car was purchased there. I first tried a chat on line, was told the service dept would c Very difficult to get appointments for service even though my car was purchased there. I first tried a chat on line, was told the service dept would call back to confirm appointment. Two days later when I had not received a call back I called, was on hold for 5 minutes no answer! I finally did an appointment through Ford Pass! Got my 15,000 mile service done, cashier didn’t know how to redeem Ford Pass points... train your people Jim O’Neal Ford! More
by KayEscape55
Employees Worked With
Ashley on chat
August 17, 2019
Review of Jim O' Neal Dealership Bruce was excellent in helping with our car purchase. He went out of his way with helping us pick a vehicle, showing all features on the car and rece Bruce was excellent in helping with our car purchase. He went out of his way with helping us pick a vehicle, showing all features on the car and receive a reasonable price with the incentives available. I have bought cars at Jim O Neals for many years and this was the best experience. More
by brading
Employees Worked With
August 16, 2019
Wife's new car My wife and I purchased this vehicle. She loves it. Would definitely buy from here again. Come and see Chris Copeland for all you vehicle needs. My wife and I purchased this vehicle. She loves it. Would definitely buy from here again. Come and see Chris Copeland for all you vehicle needs. More
by Cpiscool1!
Employees Worked With
Chris Copeland
August 16, 2019
Hard working salesman I was in the process of looking for a new work truck for the company I work for. Chris went above and beyond the call of duty to find what I was looki I was in the process of looking for a new work truck for the company I work for. Chris went above and beyond the call of duty to find what I was looking for. He did everything he could to get to my price range. Unfortunately, my boss got one from another dealer and is paying more for a lesser truck than what Chris found. Great experience with Chris, wish I could have sealed the deal. Would recommend to anybody in the Louisville and Southern Indiana area to give them a chance! More
by Trump2020
Employees Worked With
Chris Copeland
