Jim O'Neal Ford - Service Center

I bought a brand new 23 ford escape last year. Jim o Neil has been the only dealership to touch my car in regard to an oil change and routine maintenance. We noticed some oil on our driveway, so m Jim o Neil has been the only dealership to touch my car in regard to an oil change and routine maintenance. We noticed some oil on our driveway, so my husband gets under my car and notices oil all over my skid plate. He takes the skid plate off and my car is leaking oil from the filter. My oil was below the fill line when we checked it. How awful. More

Great dealer. Free pickup and home delivery make it even better! All my services here! Free pickup and home delivery make it even better! All my services here! More

The service adviser Ashley was great. She called numerous time to let me know the status of my escape and it was done faster than I actually expected. I'm a Jim O'Neal customer forever. She called numerous time to let me know the status of my escape and it was done faster than I actually expected. I'm a Jim O'Neal customer forever. They care. More

Repair and maintenance issues are always accurately diagnosed. The work was completed in less than one day. diagnosed. The work was completed in less than one day. More

I've been a Jim Oneal customer for Ford purchases and service for at least 20 years. Jeff, my service writer provides timely repair services and explanations of my needs and the best way to proceed with service for at least 20 years. Jeff, my service writer provides timely repair services and explanations of my needs and the best way to proceed with any repairs for my vehicles. More

I have never purchased a vehicle from Jim O'Neal. I have however used their service department numerous times over the past 20 years and have always had a good experience. I have however used their service department numerous times over the past 20 years and have always had a good experience. More

Service pickup service was awesome! So easy and repairs were completed in a timely manner! So easy and repairs were completed in a timely manner! More

Jim Oneal is the best Ford dealer for service that I have experienced. They treat you like close family. They get it right and compliment that with friendly smiling positive communication! experienced. They treat you like close family. They get it right and compliment that with friendly smiling positive communication! More

The Service Department did a great job, had two recalls, fixed them both in a very timely manner. fixed them both in a very timely manner. More