
Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer
Lapeer, MI
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They took care of me almost immediately. Took look at my car to diagnose the problem and had an answer for me in a timely manner. I was also given a loner and was shown how to use it because Took look at my car to diagnose the problem and had an answer for me in a timely manner. I was also given a loner and was shown how to use it because it was a highbrid and I was not familiar with them. While my car was there ( dropped off on Monday and fixed and picked up on Wednesday ) Ashley S. kept me updated with everything about what was going on. Carl who was the mechanic that fixed my car did a great job fixing it and reassured me through Ashley of all my concerns and answered my questions. Dan at the leasing desk was also a big help in teaching me about the loaner and reassuring me about how the loaner process works. Except for the fact that my 2 wk old car was already experiencing problems the three people I mentioned made me feel confident that it would be taken care of and that my car would be as good as new and they were right. So very satisfied More
I had a 3 hr drive to get there to trade in a truck and buy a SUV. . They got me in and out quickly and courteously in an hour! A fair deal and I got a great car! buy a SUV. . They got me in and out quickly and courteously in an hour! A fair deal and I got a great car! More
I’ve always had positive experiences at the dealership. Everyone is helpful, polite and honest. I would recommend this dealership to anyone thinking of buying a new car or having work done on their car. Everyone is helpful, polite and honest. I would recommend this dealership to anyone thinking of buying a new car or having work done on their car. More
Wonderful experience. Had a loaner car available right away once they found the problem could not be fixed the same day I brought my truck in. Kept me informed when part Had a loaner car available right away once they found the problem could not be fixed the same day I brought my truck in. Kept me informed when part would arrive and then when truck would be finished. Got my truck back all cleaned. Couldn't be more satisfied. More
Ty was great in service. He made my appointment, kept me updated and had our fleet vehicle done that same day. This was the best service I have received from this dealership He made my appointment, kept me updated and had our fleet vehicle done that same day. This was the best service I have received from this dealership and any other Dodge service department! More